Can't delete songs or music

Hi, I bought an iPod nano on Saturday and when I uploaded songs to it, I accidentally put some stuff I didn't want on it. When I tried deleting them, it didn't let me. So I replaced my iPod today at the shop I got it from. I have the same problem still. Please tell me what's wrong?!?! (P.S. it's definately not my computer cos I tried it on my friend's computer too) Thanks in advance!!

How you delete content from your iPod depends how you have it set to update:
If you are updating automatically then delete the files from the iTunes library and next time you connect they will automatically be deleted from your iPod. Highlight the file and press the delete key on your keyboard, or right click and choose either Clear or Delete, depending on which version of iTunes you are using.
If you are updating manually, connect your iPod and click on the icon when it shows in the iTunes 6 source list. In iTunes 7, click on the chevron to the left of the iPod icon in the Source list. This will display the various icons for the iPod itself, Music, Movies, TV Shows and Playlists. Click on Music and you'll see the traditional song view
Find the files on your iPod that you want to remove, highlight them and delete directly.
To select multiple items such as all the songs in an album, click on the first track in the list hold down the shift key and click on the last track to highlight the selection. Then press the delete key.
To summarise, you start by highlighting the song/video/selection in either the iTunes library or on the iPod song list as displayed in iTunes then press the delete key on your keyboard: Deleting songs or playlists from your iPod

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Alternatively, you can select the "Playlists" tab at the bottom of the music app > then select the playlist that contains the song that you want to delete > Click the edit button > Press the red circle with the dash through it next to the song that you want to delete.
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After downloading ver 7.0.2 I can't delete songs from my hard-drive by deleting them in iTunes.
There's supposed to be a dialogue(sp?) box that shows up when you delete a song in the main library (not in playlists), that asks you if you want to permanantly delete a file (song, movie, etc), or if you only want to delete it from the iTunes list.
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Is anyone else having this problem after upgrading to 7.0.2?
I'm sure I didn't check the box in the delete dialog that says "do not show this again"
I've also tried hitting the shift key when deleting.. still no luck.
HELP!!
Resetting the iTunes Preference Files:
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-- Delete C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
-- Delete C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
You may need to enable 'Show Hidden Files/Folders' in Windows Explorer==>Tools menu==>Folder Options==>’View’ tab before you can see the Application Data & Local Settings folders.
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You may find the information in the article below helpful.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
iPhone, iPad, or iPod touch
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-Griff W.

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Can't delete songs or music

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