Can't do duplex printing!

I'm in an office with four iMacs running OS X Leopard v10.5.8.
We're all using CS4 Acrobat 9 Pro v9.4.6 (which Check For Updates tells me is up-to-date).
We're printing to a networked Xerox Phaser 6180DN.
And we can't print anything in two-sided duplex from Acrobat Pro.
We can print in duplex from every other application on the iMacs (including other CS4 apps) without problem.
But I need to be able to print non-CS PDF files in duplex.
I've done Google searches and searches within Adobe Help.
I've found the File>Properties>Advanced>Duplex Flip Long Edge
This doesn't make any difference.
Please don't tell me to upgrade to CS5 or Acrobat X Pro ... that's out of my hands.
Please do tell me how I can enable duplex printing from Acrobat 9 Pro!

Guys ... I've been using Macs and Adobe products since the late 80s.
I still have a copy of Illustrator 88 (the original one) sitting on a ZIP disc somewhere.
I do have a clue on using these applications.
That's why problems like this are so frustrating. It should simply work ... and it doesn't!
And Yes ... both are set to double sided printing and No it doesn't print doubled sided:
1. File>Properties>Advanced>Duplex Mode is set to: Duplex Flip Long Edge
2. In the Layout pane in the Print window, Two Sided is set to Long Edge Binding
And all the pages are printed one one side of the paper.
Further, we went the long way around and tried to print the catalog directly from the source InDesign file, which takes fricking forever.
Even more annoying was that some of the pages were printed double sided and some of the pages were printed single sided.
Now, I can pull up large documents in Microsoft Word 2008 Mac (which I HATE - I use Apple Pages at home) and just click Two Sided from Off to Long Edge Binding ... and I get a perfect (well almost) double sided print.
Now what?????

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