Can't download anything. can't remember my password

I can't remember my password for my desktop, now I can't download a new operating system. Do I have to take it in for tech support?

Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
     OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself
    Reset OS X Password Without an OS X CD — Tech News and Analysis
    How To Create A New Administrator Account - Hack Mac

Similar Messages

I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.

Can't download anything from appstore anymore. Password is correct, internet works. Help, please!

Can't download anything from appstore anymore. Password is correct, internet works. Help, please!

It magicallly works again. But thanks for all efforts.

Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

You need to either reset the rescue email address's password(check the site's help for instructions) or ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99674)

HT1212 I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

If it is your password on your appleID account then click on the link to reset your password.
If it is your four digit passcode then See here - http://support.apple.com/kb/HT1212
You will have to go down the route of a Restore. Please read carefully the links therein with regard to using a different different computer from that with which you normally sync.
[You may also have to put your device into Recovery Mode - http://support.apple.com/kb/HT1808 ]

Can iPad remember my password of apple id?

Apple id always asked me to type password after i wake up ipad.
Every time i open the app store, it also asked me to type password.
Can iPad remember my password, so that i do not need to type the password again and again?

This prompt is a security feature to prevent anyone from picking up the ipad and making purchases or downloading anything that you might not want done. If you have a credit card attached to your itunes account and then "allow" it to not prompt you, then a friend or a child could open the app store or itunes and make multiple purchases that you might not want. I only get prompted when I make a purchase or download an update. If you are getting prompted otherwise it might signal that you have an app that is not able to finish downloading and keeps prompting you to get the authorization to do so.

ICloud is registered to old iTunes account, how can I delete this account off my phone? It won't let me log out or delete icloud and I can't remember my password or security questions. Please help as its driving me nuts!

Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore) and I can't remember my password or security questions, argh.
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts!
Many thanks in advance.

Paulini88!!! wrote:
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore)
Then update it to new email address. Creating a new AppleID is usually not a good thing as anything on your old account will not be transferred to your new account.
See this -> Change your Apple ID - Apple Support
and I can't remember my password or security questions, argh.
So reset them...
See this -> If you forgot your Apple ID password - Apple Support
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts
Restoring it will not delete it.
You need to turn it off (Settings > iCloud - Delete account then re-enable it with updated AppleID.
This is the ONLY way you can do it.

I haven't used my ipod in a while and can't remember the password. What should I do?

I can't remember the password, what should I do?

Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Can't remember my password for my Game Center account

Game Center has always signed in automatically from my ipod touch. But all of a sudden not too long ago it asked for my login info and I can't remember my password. There are no FAQs or anything for the app, as far as I can tell, and I don't even know for sure if I'm using the right email address. Any help is appreciated!

See this previous discussion:
Resetting Game Center password: Apple Support Communities

My ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and get nothing.

my ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and only get the password screen again on the iPad. Any suggestions??

tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?

I've put my iPad in guided access and can't remember the password, what should I do?

I can't remember the password to get out of guided access, help?

Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1212 Can't remember my password & haven't synced to iTunes

My daughter gave me her iPOD touch. She can't remember her password. I would like to reset to default factory settings. Don't care about losing or saving her data.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.

I can't remember the password I used to set up icloud nor the email I used to set it up with. I have my apple ID and email for that account.

I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?

Hi, Fugalltadowivu.
Thank you for visiting Apple Support Communities.
This sounds like Activation Lock has been enabled on this device. Here is some helpful information regarding this feature.
Find My iPhone Activation Lock
http://support.apple.com/en-us/HT201365
If you purchased your device from a third party, this device may be locked to their Apple ID. If this is the case you may want to check out the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/en-us/HT201441
Cheers,
Jason H.

HT204053 How do I delete an iCloud ID that has an old email address and I can't remember the password?

How do I delete and iCloud account that has a former email address and I can't remember the password. All attempts to recover the password have failed!!

Hello there, Gary7023.
The following Knowledge Base article made prove useful for you with the issue you're having:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Can't download anything. can't remember my password

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