Can't download mountain lion from app store

when i clicked to download button in purshased tab
a message displayed 'an error occured'

http://www.apple.com/support/mac/app-store/contact.html?form=account

Similar Messages

  • Can't download mountain lion from app store, shows error message: retry/cancel and starts from begining

    can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
    I alreasy paid for it
    Can I get a direct download link other than from app store

    Try opening the Terminal utility in your system and running the following command to open the system's caches folder:
    open $TMPDIR../C
    Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again.

  • How to restore macbook after downloading Mountain Lion from app store

    I just downloaded Mountain Lion from the app store. How do I restore my Macbook to it's factory settings without the CD? (Since I downloaded it online without the CD)

    Welcome to the Apple Support Communities
    If you want to reinstall the original Mac OS X version that came with your computer, you need the Mac OS X DVD that came with the computer.
    If you want to reinstall Mountain Lion, the installer creates a recovery partition to reinstall OS X and do some maintenance tasks. You can access to it pressing Command and R keys while your Mac is starting

  • Problem downloading Mountain Lion from App Store

    I am unable to download Mountain Lion onto my iMac from the App Store. I have no problem downloading other software - including updates to Final Cut Pro X and several other programs. However, if I try to download Mountain Lion, it starts and then hangs at 142mb. Since yesterday.
    The iMac is 3.4 ghz Intel Core i7, with 8GB of ram, with a SSD system drive. It is currently running 0S X 10.7.5. I have restarted several times, and trashed the preferences and cache for the App Store. I also tried creating an alternate user account on the computer and downloading from the new user - it still hangs at 142mb.
    I have already purchased Mountain Lion for my MacBook Pro, and that worked great. The App store recognizes that it is a purchased app - but i am unable to download past 142mb. My internet connection is solid, and I have restarted my modem - not sure what else i can do.

    I would first try this:
    Repair the Hard Drive and Permissions - Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
    If you continue to have a problem it may just be any issue with Apple's servers or those of your ISP.

  • HT1338 I have a new mac mini and cannot download mountain lion from apps store gives error

    I have a new 3rd gen i5 intel mini mac and it wont' download ML from app store  it gives the error
    We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
    I want to reinstall it for its running to slow and add only what I need.
    it installs on my older mac mini

    Assuming your mini came with ML installed and you have already made a backup of your personal data, restart the computer while also holding down 'Command-Opt-R' and it should reinstall automagically from Apple's servers.

  • Can't download Mountain Lion on App store.

    I have been trying to download Mountain Lion on the App store.  It will not allow me, and continues to ask me to upgrade softare using another account that is not mine.  However, there are no upgrades in the upgrades folder.  I have tried reformatting Spotlight and deleteing the App Store cache.  Nothing seems to work.  Any help is greatly appreciated.

    You can Contact MAS here.

  • An error has occured while downloading Mountain lion from app store

    Since apple denied my purchsed proof, I don't really know what is going on? Maybe I claimed the copy late, I am ok with it then I puchased from App Store, but download failed? I keep trying on whatever solution here but not working at all, can anyone help?

    Contact with iTunes support > http://www.apple.com/support/mac/app-store/contact
    Message was edited by: mende1

  • Downloaded Mountain Lion from App Store, but it says by disk is locked and won't let me choose the hard drive for installation

    I'm struggling to get Mountain Lion installed on my machine, but what is worse is that it has essentially rendered my computer useless (and of course I need to use it urgently). After downloading and installing from the App Store, I have run into some significant problems.
    On install, when prompted to "select the disk where you want to install OS X" the hard drive is greyed out and a message comes up that says "The disk is locked."
    So when I back out of the install, I am given the option for Disk Utility, Reinstall OS X (same results as before)  or Restore from Backup (not backed up).
    On the Disk Utility, I can hit Verify Disk and it names an error and says to hit Repair Disk. The error is an "Invalid Sibling Link. The volume Macintost HD was found corrupt and needs to be repaired." Unfortunately, Repair Disk is greyed out and I can't hit it.
    What I want to do is just forget the entire process at this point and scrap the upgrade until I have time to figure out what is going on. Is there a way to abort at this point?
    Thanks for any help!

    Your welcome!
    You should always have and keep an up to date backup.
    Sounds like you need something a little stronger than Disk Utility. At this point I have no way of knowing if Disk Warrior can or will help.
    Depends..!
    If you do format and install, then Yes it will.
    If you reinstall OS X, then No it will not.
    Problem is that according to the Disk Utility message, I don't think that you will be able to install either 10.6 or 10.8.
    Those are very good questions. The only bad questions are the ones you have to ask yourself.

  • Problem hopping from 10.5 thru 10.6 to M Lion. Can't download M Lion from App store. Just spins and spins when hit Buy App - help!

    Bought Snow Leopard from Apple - installed off the disc. Then ran software update and added system update then went to App store to install Mountain Lion. This or any other App for that matter will not respond when I click 'buy app'. Tried this twice with same result.
    Am on:
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro5,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          2 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP51.007E.B06
      SMC Version (system):          1.33f8
    Any ideas before I throw in the bin?
    Thanks
    P.

    Post in the App Store forum.
    https://discussions.apple.com/community/mac_app_store

  • Was downloading mountain lion from app store. network problem so break of around 15 days. after that now when i strat download it shows an error is occurred and is not downloading

    unable to download redemed copy of mountain lion

    Your welcome!
    You should always have and keep an up to date backup.
    Sounds like you need something a little stronger than Disk Utility. At this point I have no way of knowing if Disk Warrior can or will help.
    Depends..!
    If you do format and install, then Yes it will.
    If you reinstall OS X, then No it will not.
    Problem is that according to the Disk Utility message, I don't think that you will be able to install either 10.6 or 10.8.
    Those are very good questions. The only bad questions are the ones you have to ask yourself.

  • I can´t dowload Mountain Lion from App store

    Could you help me?

    tbrenna8 wrote:
    I'm having a similar issue.  I'm using up-to-date.  Download starts, it progresses, but then a couple minutes later I get a pop-up that says that the download has failed, and I should check my internet connection.  I am currently at a hotel, with a wired and wireless access to the internet.  The internet speed seems to be reasonable.  Any thoughts?
    could be your hotel's server denying you large downloads....

  • I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What can I do?

    I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?

    Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion

  • Trouble with downloading os x mountain lion from app store

    Hi! I purchased the new os x mountain lion from app store but I have trouble with downloading it. Its starts the download but constantly stops after few mbs and says an error has occured, check you internet connection. My internet connection is fine, everything else works even downloading other apps. Has anyone an idea how to fix the problem?

    Firewalls and anti-virus software can interfer with iTunes/Mac App Store downloads.

  • Puchased mountain lion from app store and tried downloading via store 4 times, always rcvg an alert stating "error downloading"

    puchased mountain lion from app store and tried downloading via store 4 times, always rcvg an alert stating "error downloading"
    Is there any other mean to get the mountain lion.
    I ve a 512kbps connection.

    I believe you have correctly identified your 512kbps connection as the source of the problem.
    The Mountain Lion download is more than 4 gigabytes.  You should try hard to find a much better, faster, more robust connection.

  • Mountain Lion from Apps Store won't download?

    Purchased Mountain Lion from Apps Store - but it will not havedoIwnload. The Icon just appears and it says " waiting " for an hour or so and does nothing?

    Yes as long as these are both your computers. Transfer target disk mode, USB flash drive, external HD, DVD, Dropbox, etc
    Are the computer close by and portable or at a distance??  This might dictate how you move your download.

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