Can't drag files and folders to iTunes

You're supposed to be able to drag files and folders from windows into iTunes, either just to add them to the library or to a specific device or playlist. However, when I try to do this now it just shows a little red circle with a slash like when you try to copy songs from an ipod to a computer. I can still add files by the 'add file to library' function but this makes it a lot harder to add stuff to the right playlists on my iPod. How do I get this to work again?
I have iTunes 10.7, but I have tried iTunes 11 and it has the same problem.

iTunes for Mac (unlike iTunes for Windows) cannot convert WMA files. You will need to use another Mac program, such as EasyWMA, to convert them into an iTunes compatible format.

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My macbook pro (using lion os) can't search files and folders on external hard drive! How can i solve it?

When i used Snow leopard, i can search every files and folders on my external hard drive (NTFS). But when i upgraded to lion OS, sportlight didn't index files on exteranal hard drive and i can't search everything on external hard drive whatever i type in the search box! I also check the Finder preference and select when performing a search to "Search the current folder" ! How can i solve this problem! Please help me if you know!

iTunes>Preferences (Cmd+,)>Advanced
Choose the Ext HD (and the appropriate folder) as the location for your library.

Can't copy and paste or drag files and folders

In the last few days I can no longer drag files or folders on my desktop, in my mail program (Entourage) and I can't copy and paste anymore. I also can't get iDisk to come up. It keeps givng me error messeges. (error code -50). Anyone had similar problems and know of a solution?

When did you last run a bit of basic maintenance?
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
http://www.thexlab.com/faqs/repairprocess.html

Can't drag files or folders.

I have just recently bought a Macbook Pro running Lion OS X 10.7.2.
I have been transferring folders within my 1T external using my mac. I was draging folders and files fine until suddenly one file had a blue highlight. It would not go away unless I deleted the file. When I did that, the blue highlight went to the next file. As soon as the blue highlight problem occurred, I was and am still unable to drag files or folders at all. This problem does not only occur in the external hard drive but throughout my mac.
This is the first mac I've had before, so im curious as to whether it's a simple problem such as me accidentily locking it somehow.
I have tried restarting the computer (which worked the first time only) and also checked and repaired the permissions for all users and the problem is still occuring.
I hope this is enough information to explain the problem I am having.
-David.

Does the DVD-R have a very long name? If so, see:
*Unable to copy or move files from volume that has a long name*
http://support.apple.com/kb/TS2053
If this seems to be the problem you'd probably have to try burning a new DVD with a shorter name, since you can't rename the present DVD.

Can't drag files into folders in PDF portfolio

I have created a PDF portfolio that contains primarily PDFs converted from e-mail messages, along with a few files from various Microsoft Office products. The portfolio has been added to over time, and now we have almost 100 files in the portfolio, so we'd like to organize these files into folders so it is easier to use.
However, when I create a folder, I am not able to drag any files into it. I've tried all different types of files--PDFs, Word, PowerPoint--when I drag the file on top of the folder, I get the circle backslash symbol indicating the function is not allowed. I can't find any information about this in the Help files; every tutorial I've looked at indicates that I should be able to drag and drop files wherever I like, but doesn't mention what to do if I can't.
I'm using Acrobat Pro X on Windows XP with Service Pack 3.
Any suggestions about why this might be happening and how to fix it would be greatly appreciated! I really don't want to have to recreate the whole thing, but it's not going to be very useful if we continue adding unorganized files.
Thanks,
Lisa

I tried a different layout (I had a custom layout set up; I switched to the standard Grid), and I still can't drag and drop.
I just now created a new portfolio with a few of the same files, and I was able to drag the files into a folder I created.
Yes, the original portfolio was created in Acrobat 9.
Thanks,
Lisa

Can't drag files or folders from DVD-R in Finder

When I try to drag a folder from a DVD-R to my MacBook Pro, i get the "can't do this" icon, a circle with a line thru it. i can't drag any of the files inside the folder to my mac either. (It's a pro tools project folder.)
haven't run into this before. a colleague tried to do it and it failed on her computer too. another colleague tried using snow leopard and was successful. any ideas why this isn't working for me?

Does the DVD-R have a very long name? If so, see:
*Unable to copy or move files from volume that has a long name*
http://support.apple.com/kb/TS2053
If this seems to be the problem you'd probably have to try burning a new DVD with a shorter name, since you can't rename the present DVD.

Can't sort files and folders

Two questions:
1. In a folder I want to sort the items in order allways folders first and second files by namne but sometimes the folders last. Is it any way to solve this? The Mac mixed sorting makes me mad.
2. When in Finder-menu View the choice Clean Up and Arrange by is grey and can't be used. How come? Is it possible to make these choices active?
Svante

It's always frustrating when the designers didn't think to do it 'your' way. But we all figured out how to drive cars that were built 'their' way and we can do this too. The fact that MicroSoft did it another way, just is not relevant to working with your Mac. We're still coping with sillyunderscoresover here, and now our apps quit on us when we close their windows.
You like a hierarchy that puts folders before individual file items: Make a folder, call it "Directories" (or even better " Directories", or "•Folders"), put all your folders in that window into it, and if you want, make a companion "Documents" folder for everything else. Click the flippy triangles of both to reveal their contents. There, everything in list order, folders first. You will have to do a teensy bit of handfiling you're not used to, but as others mentioned a simple naming convention would have spared you that (and this suggestion). If you truly hate the look, you can make invisible custom icons for the two folders and use a style like:"••••••Folders•••••", "-----Files----" so they look like headers.
People have complained about missing this Windows 'feature' before without ever convincing me of its virtue. I can see which items are folders and don't need them artificially at the top (Sort by kind does that if ever I do) and find the integrated alphanumeric list useful for grouping unfiled documents near their folders. When I want the first item(s) on the list to be a folder, I so name it. You can cope, just like you can learn to navigate a new subdivision with all the cul-de-sacs. Now if I could just get used to this silly idea North Americans have that we should drive on the right.
Message was edited by: Ed Hanna
Message was edited by: Ed Hanna

Can't sort files and folders. Sorry doubble mailed

Two questions:
1. In a folder I want to sort the items in order allways folders first and second files by namne but sometimes the folders last. Is it any way to solve this? The Mac mixed sorting makes me mad.
2. When in Finder-menu View the choice Clean Up and Arrange by is grey and can't be used. How come? Is it possible to make these choices active?
Svante
Message was edited by: Svante

It's always frustrating when the designers didn't think to do it 'your' way. But we all figured out how to drive cars that were built 'their' way and we can do this too. The fact that MicroSoft did it another way, just is not relevant to working with your Mac. We're still coping with sillyunderscoresover here, and now our apps quit on us when we close their windows.
You like a hierarchy that puts folders before individual file items: Make a folder, call it "Directories" (or even better " Directories", or "•Folders"), put all your folders in that window into it, and if you want, make a companion "Documents" folder for everything else. Click the flippy triangles of both to reveal their contents. There, everything in list order, folders first. You will have to do a teensy bit of handfiling you're not used to, but as others mentioned a simple naming convention would have spared you that (and this suggestion). If you truly hate the look, you can make invisible custom icons for the two folders and use a style like:"••••••Folders•••••", "-----Files----" so they look like headers.
People have complained about missing this Windows 'feature' before without ever convincing me of its virtue. I can see which items are folders and don't need them artificially at the top (Sort by kind does that if ever I do) and find the integrated alphanumeric list useful for grouping unfiled documents near their folders. When I want the first item(s) on the list to be a folder, I so name it. You can cope, just like you can learn to navigate a new subdivision with all the cul-de-sacs. Now if I could just get used to this silly idea North Americans have that we should drive on the right.
Message was edited by: Ed Hanna
Message was edited by: Ed Hanna

How can I get iTUNES library to display renamed files and folders (renamed with Windows Explorer)?

How can I get iTunes library to display the new names and organisation of tracks and albums (ie files and folders) that I have renamed and reorganised (using Windows Explorer) having previously imported them using iTunes?
(Even when I relocate "lost" tracks in iTunes (using the drop down menu facility to view in Windows explorer), although iTunes will then play the track, and knows where to find it, it refuses to display the track with its correct (new) name, or show it the correct (new) album. That means I have lots of things called "Untitled" and "Track 01" etc, all of which have actually been renamed, but iTunes does not seem to have the capability to recognise the changes and update its library listing. Another example - a Tchaikovsky CD with 3 major works in 13 tracks insists on displaying in iTunes as 13 tracks in one album, despite the fact that I have reorganised the tracks into 3 albums - two being Swan Lake and The Nutcracker - and renamed the individual tracks to a more useable format.)

Thanks for your replies ckuan
I agree with Tgod that your first solution does not work. It appears unpredictable whether the old or new file names are listed when you drag the folders into iTunes from Windows Explorer. The folder structure is completely missing. I reckon if you have to muck around spending days/weeks/months finding out how to fix links to a secret meta-file (obviously designed by some deep-cover microsoft worm working in the Apple!), then it's pretty obvious that almost any alternate way of doing this would be better. Bye bye iTunes!!
Incidentally, I tried several other things that (if the software was designed intuitively) should work, but give disastrous results:
1) when deleting the library listing in iTunes, it gives you two options - one is to remove the listings to the Recycler. Be aware that IF you select that option, it removes not only your library listing, but also your ACTUAL MUSIC FILES to the Recycler. Moreover, it does NOT remove the insidious secret meta-file that is what apparently keeps rewriting old names over your carefully renamed file names, and keeps totally ignoring your carefully designed folder (album) structure. OK - not a complete disaster, as I realised and went hunting through the chaos in the Recycler to recover all my files. No thanks to the genius who designed this brilliant feature!
2) after deleting the library listing in iTunes, I attempted to import just the folders that I wanted. iTunes refused to allow me to do that, and proceeded to try to import every frigging music file it could find on my whole hard drive, in apparently random fashion into the library. Whoever thought up that doozy either never ever tried to use or market test it, or has modified their mind rather too many times with artificial substances so their brain is like muesli chop suey.
3) oh why go on, it's too depressing ...

Can I copy my iTunes files and folders to Time Capsule wirelessly from my PC?

Can I copy my iTunes files and folders to Time Capsule wirelessly from my PC? I was wondering since my iTunes files and folders are connected to iTunes.

You can but the TC is the worst possible location. The design is slow to start and quick to stop data connections.. that will cause trouble.
Moving folders has specific instructions.
http://support.apple.com/kb/ht1364
Move it to an external hard disk fine.. but be very sure you will not be happy with the TC as a location.

What is the name of the folders which are your backup of Itunes library? I am recovering from a virus, have no workable desktop in Win XP, but can search and find files and folders. I would like to move these backup files to a new computer

what is the name of the folders which are the backup of Itunes library? I am recovering from a virus, have no workable desktop in Win XP, but can search and find files and folders. I would like to move these backup files to a new computer, authorize it and sync with Iphone 3Gs and Ipod 5th gen.
I

I second the whole iTunes folder approach.
If for some reason you have split the media folder from the library files then the media folder needs to restored to the same path it used to have while the library files can be copied into the music folder of your new profile.
If in dobut, backup up the entire Documents and Settings folder before wiping the infected drive, but be selective about what you restore as many viruses drop active components capable of reinfecting the compuer in the temp folders and internet caches. It is much easier to backup more than you need than to discover after the fact that you no longer have access to some vital project you'd been storing in a folder on the desktop.
tt2

Can't drag files into itunes from computer folder.

Im running windows 7 64bit, with the newest version of itunes:10.2.2.14. I can't drag files from my "music folder" which is in my documents into itunes anymore. I used to be able to do this with my old computer running windows 7 32bit, and even on windows vista, but it doesn't seem to work for me now. is there a setting that i can change? or mess around with something to fix this problem?

Ah. Just updated iPod again and movie dragged in fine.
Odd how it should work for one and not the other.
I guess that could a "bug fix" that the update referred to?

Can't change permission on Time Capsule files and folders

I am using my Time Capsule as a storage device that everyone on my network can access, and I also have a fairly small (~5000 songs) iTunes Library as well. This was all working fine, until I decided to try to get a second computer, beside my MacBook Pro (8,1) to connect to the iTunes Library. Suddenly strange things started happening, like the network dropping at seemingly completely random times, certain people being kicked of the network, etc. So then I thought "well maybe its because of the iTunes Library." So I did a 'Get Info' to the Library folder, named iTunes Library, and it showed this:
This didn't seem too strange, except for the (unknown) name. I then learned (http://pondini.org/TM/E10.html) that this may actually be causing the problem, so I hit the minus button while hovering over it, only to see this:
Now, as far as I can tell, this shouldn't be happening. So I tried it on many different computers (10.8.4, 10.6.8, 10.7.5, among others), and they all said this. Then, back on 10.8.4, I decided to try to add my name, even though it said that everyone can read and write, and it said this:
Now I knew this was strange, since it has never, ever happened to me since OS 7. What was also strange, instead of showing the usual selection window, it asked me to type in my username, like so:
This happened on every computer, and in every directory and every file (or at least the couple dozen I tried, including ones outside the Library folder that I had already changed permissions on before normally), so I knew something was definetly up. So of course, I turned to my friend, the Terminal. I tried doing sudo chmod 555, 755, 775, 777, and a+x, and none of them worked, again, on multiple different files and folders. Also, since I have connected the second conmputer to the Library, it seems as though the file iTunes Library.itl is no longer executable, because it looks like this:
Also, no one but me can connect to it anymore, even though they can all see it. Any help would be greatly appreciated.
EDIT: Sorry for the low-res images, Apple seems to have done something to them

Verify volume failed with error Could not unmount disk (-10000)
That could happen if there is another process that is presently accessing the volume. I don't think it related to the volume having data corruption. The fact that is it a "server" may be relevant.
In the time that you have had this problem, has it been shut down and restarted?
You can also try restarting it with the Shift key held down. That should do a Safe Mode startup, if an Xserve acts like a regular Mac.
http://support.apple.com/kb/HT1564
http://support.apple.com/kb/HT1455
The Safe Boot will do some maintenance and tests during startup, and start up with only essential proceses running. Try accessing that folder now. If you can access it, you should probably save it off on another volume, such as an external drive, so that you have a current backup.
Try running Repair Disk Permissions and Verify Disk again in Disk Utility. Repair Disk Permissions will probably give you a lot of messages; they are usually just "informational" so don't be concerned. However, if Verify Disk reports an error, that is a serious problem that needs to be addressed.
Edit: If the volume being tested is NOT the startup disk, then Repair Disk Permissions will be disabled. It only applies when there is a system installed on that volume.

I can't drag files to my iPhone 5 from iTunes. I get an alert that says files can't be copied because I have iTunes Match enabled but I do not have iTunes Match that I know of

I can't drag files from iTunes to my iphone 5, I get an alert that says files can't be copied because I have iTunes Match enabled but I do not have iTunes M

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

All of a sudden, I am unable to click-and-drag files into folders?

I have a 2012 Macbook Air 11". I was dragging files into folders and then all of a sudden I couldn't. All I can do is copy and paste...frustrating.
I tried accessibility settings, enabling dragging but that didn't change anything. Any suggestions?

Restart your Mac and try again.

Can't drag files and folders to iTunes

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