Can't Figure Out If My Macbook Can Upgrade , currently running 10.6.8 and wanted to get latest version os but can't upgrade current os Please Help !!!!
Can't Figure Out If My Macbook Can Upgrade , currently running 10.6.8 and wanted to get latest version os but can't upgrade current os Please Help !!!! Hardware Overview:
Model Name: MacBook Air
Model Identifier: MacBookAir3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 1.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBA31.0061.B01
SMC Version (system): 1.67f4
Serial Number (system): C0*******DQX
processor 1.4 ghz
mem 2gb 1067 mhz ddr3
startup disk Macintosh HD
<Edited by Host>
You can upgrade to Mountain Lion
Upgrading from Snow Leopard to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
Similar Messages
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Trouble with calculating fields. Can't select (check) fields. Also can't figure out what's wrong with a division field (percent) that I created. Keep getting the pop up that format of the field doesn't allow blah blah blah... Help!
1. Use the mouse to select the field and then press the space bar.
2. A null string is the same as zero. What is the result for division by zero? -
I have upgraded my OS to Mountain Lion and updated Iphoto to latest, however, I still can not access photos sent to me via photo stream. what else do I need to do? I'm $30 into this effort, and no results!
Log out of iCloud in the System/iCloud preference pane and disable Photo Stream in iPhoto's Photo Share preference pane. Then log back in and re-enable, respectively. That should jump start Photo Stream.
OT -
Macbook Pro 2014
13-inch
Intel i5
8GB RAM
128GB flash SSD,
Integrated Graphics
iPhoto library is on external HDD
I was in a slideshow, with around 1,911 photos in it. About halfway through, my Macbook ran out of battery. Now when I restarted and charged the Macbook and reopened iPhoto, the slideshow won't advance through photos, and I can't figure out any reason why it would do this.
I thought it may be corrupted, so I deleted and reinstalled iPhoto library, iPhoto itself, and disconnected and reconnected my external HDD.
This didn't work, the photos still won't advance.
I don't know any reason why this would be happening, and there is ample space on my internal drive.
I'm happy to provide more information if needed!
Many Thanks,
JamesMake a few tests, James, to narrow down the problem and find out, if the slideshow is corrupted, your iPhoto Library, or settings in your account.
To test, if only your slideshow has a problem, create a new slideshow, just for testing. Just use "File > New Slideshow" and add a few photos. Does this slideshow play correctly?
If the test slideshow does not play either, create a new iPhoto Library. Use the File menu in iPhoto: File > Switch to library > Create New. Import a few photos and create a slideshow. Does it play?
If even a new library does not solve the problem, test in a different user account (see this document: Isolating an issue by using another user account - Apple Support):
This process involves creating a new user account, logging in to it, and testing for the issue.
Create a new standard or admin user account in Users & Groups preferences.
Use these instructions for OS X Mavericks.
See these instructions for OS X Mountain Lion.
See this video, or these instructions for OS X Lion.
Optional: If you have any specific files you wish to test with, copy (don't move) those items to the /Users/Shared folder in the Finder.
Log out of your current user account by choosing Log Out from the Apple () menu.
Log in with the new account you created.
Attempt to reproduce the issue you were seeing in your regular user account.
After you have completed testing, log out of the test account by choosing Log Out from the Apple () menu.
Log in as your regular account.
After you have completed all testing with the test user account, you may want to delete it. You can delete an account in the Users & Groups pane of System Preferences.
Note: Prior to deleting a test account, make sure you are completely done with it. If you have files in the Guest User you wish to keep, you should copy them to the /Users/Shared folder .
If you should find, that slideshows only play in a new user account, post back. -
I have an HP Photosmart C4180 all-in-one, printer, scanner and copier. I can't figure out how to scan more than one page? It will only let me do one page at a time and then I have difficulty sending pages 1, 2 and 3 as one docuement. Any ideas??
Thank you, JetteskiHello Jetteski,
Hello Jetteski, Thanks for the post.
Since you are running a MAC, check the below links for some excellent information on scanning. Good Luck!
http://goo.gl/M8Cl2
http://goo.gl/cufK6
http://goo.gl/OTQoR
I work for HP but my posts and replies are my own....Thank you! -
HT3939 How can I find out how much memory is used to run the iphone 5c and the 5s ?
How or where can i find out how much memory the OS iphone 5c and installed apps. use? Then to find out how much memory the apps i plan to use uses? THANK YOU ALL. I HAVE A PURRING KITTEN IN MY ARMS.
Hello comodotomi
If the app is in iTunes, you can get information on what Apple ID was associated with the purchase. The steps to do this are outline in the article below.
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I have had my iMac in storage for the past three years. Now that I finally have it unpacked I want to get on it but am unable to due to the fact I can not remember my username and password for this computer. It runs OS 10.4 Tiger. Nowhere have I been able to find where i wrote this info down. Need help.
Get the Mac to set up an additional administrative account. You can then change the password on your old account.
Start with your computer power off. Hold down command-s. Power on your computer.
Type in the following:
The first two commands will depend on your release of Mac OS X. Look at what is typed out in the console to determine the exact format.
# Type the follow two instructions to access the startup disk in read/write. Press return after each command.
# in case of partial success repeat this command until errors go away.
/sbin/fsck -fy
/sbin/mount -uw /
cd /var/db
pwd
#List all files. The l is a lower case L.
ls -a
#The move command acts as a rename command in this format.
mv -i .applesetupdone .applesetupdone.old
# reboot your mac
shutdown -r now
Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
Limnos adds detailed explainations:
http://discussions.apple.com/message.jspa?messageID=8441597#8441597
The above the idea came from a post by JoseAranda at September 9, 2006 3:48 AM
http://www.askdavetaylor.com/how_do_i_reset_my_mac_os_x_admin_root_password.html
You will need to scroll down to see this post. Search for applesetupdone
This method is mentioned in an apple support page without giving an explanation.
Once you have a new administrative account, you can change the password of your old administrative account
blue apple > System Preferences > Accounts -
Latest version downloaded but can't run it
I've downloaded the latest version several times-each time it alerts me that the new version is available. It goes to my download mgr as usual and after it finishes, it disappears without a chance to run the new version.
If I'm already fully upgraded then why does it keep asking me if I want to upgrade? OR if I'm not, what is the issue I'm dealing with?Yeowsers! That is a bit drastic.
Sorry I can't give you a link, but try to download the file yourself.
That is: look for the version you want on this site and download it yourself.
Then run it and see what happens.
Oh, be careful. I don't want you to go through what I just went through with my updates from 16 to 17.
Good luck all the same. -
Ever since I installed an application (a Ringtone maker) downloaded from App Store now I can't transfer music to my iphone 4S?
I know I have to use Itunes, I could do it before but now nothing happens. Although I followed the instructions given in the Help Video for that application nothing happened, no ringtones were loaded, and all my music disappeared.
Please help!!!
Ivan from ChileHi Ivan,
Connect your iPhone to your computer. In iTunes, select your iPhone in the left bar. In the middle screen, go to the tab 'Music' and see if the Sync music box is checked.
If it is checked, you can select the music you want on your iPhone in the screen below.
If it is not checked, you can drag and drop music from your library to your iPhone.
Do the same in the tab 'Ringtones' (not sure if there is such a tab).
Let us know if this solved your issue. -
Match lost my entire music library. It isn't in my music on my phone. That's over $1500 in music, lost Please help.
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
I have never used my mac for desktop publishing before and am running into some real problems. How do you put a border around a text box? Can you edit the border - color, thickness, etc.? Help!
I think the best solution is to read Pages documentation, go to Help and you have a long list of options. Pages is capable of quite sophisticated things, some features are above Nisus or Mellel, so it is not so simple to summarize things in a few lines.
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Hi, i have an Air but want to upgrade to the new model. How do i wipe the memory clean of my existing Air so i can sell it, and ensure when i get my new PC it automatically assumes the existing settings? Any help appreciated...
First of all, as a rule you should have two backups before you do anything else. (most don't, and it's up to you).
I would have one backup done as a Time Machine backup on an external disk, which you will use to import all settings, data and apps to your new MBA via Setup Assistant on your very first boot of the new machine.
Second, I would have prepared, a bootable backup done via Carbon Copy Cloner or Super Duper on a second external disk. This you can use for unforseen problems that might be evident on the Time Machine backup (hey it happens).
After you have these two items in preparation, then use the original system disk or flash drive to reformat and reinstall the original operating system to the old machine, cleanly. After that, it is ready for sale. If the unit is not an SSD equipped MBA, you can perform a secure wiping of the disk when you perform the reformatting.
To reiterate.... You need a good Time Machine Backup as a source for you setting up the new Mac with Setup Assistant. -
I have two iPhones, a 5 which I currently use and an old 4 which I use as a second phone as I am overseas. I have connected both to iTunes. Does this cause any problems have two phones on the one iTune account, as far as updates, etc goes?
Welcome to Apple Support Communities
It won't cause any problem. Moreover, you will be able to share the purchases between both phones and have the same information by using iCloud, so you don't lose anything -
My Ipod 160GB when disconnected is showing without any files, but no room available. It appears in my 'Computer' screen as 'Removable Disk (though the icon is a little iPod). It does not show up in iTunes at all (I have the latest version).
When I right-click the icon on the 'Computer' screen it does run incredibly slowly. I was doing this to consider if I should try formatting it (only NTSF and exFAT formats were showing) but I wasn't certain if that would be a good idea.
I have thus far:
Hard Reset iPod
Verified the Apple Mobile Device USB Driver was installed correctly via Device Manager
Checked the device in 'Computer Management' > 'Disk Management - showing as a RAW file with only format option as exFAT or NTSF
Ran iPod in Diagnostic Boot Mode - IO > HardDrive > HDSMARTData* - stats revealed 'Error' (did this twice to confirm error). Reset iPod from here.
After this it actually came up in iTunes but said it needed to be restored - ran Restore iPod. Error message said 'iPod cannot be restored. Uknown error occoured (1415).
Tried Solution 1 (http://support.apple.com/kb/TS1539) - Reregistering the .dll files. Was unable to complete step 11 as the iPod did not appear in iTunes.
Verified that Apple Mobile Device Manager was installed.
Restarted the Apple Mobile Device Service.
Checked for third party conflicts - couldn't find any.
Changed the drive letter and restarted the computer.
Put into disk mode - unsure what that achieves.
Downloaded the HP USB with no luck running the program. I believe that Windows Vista doesn't allow formatting drives to FAT32 at all, and even previous editions of Windows wouldn't allow formatting above 32GB so certainly no suitable for me. If I got hold of a mac computer - could I format on that? Or is there a FAT32 Formatter that works for 160GB?
So I am at a bit of a frustrated loss. If you have any suggestions or know what I should do - I am all ears or eyes as it were. I will be on standby to give you more information if required.
Thanks,
AshleyTry Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also see these (if you haven't found them already):
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes -
Can't figure out how to finish restoring icloud to my new iphone 5s
Just left Apple store, and they started restoring my icloud. Choice between Later/Finish Restoring. I chose "Later" to get to messages. Now I'm home and can't figure out how to finish restoring. Went to settings, then icloud and could not find anything to continue the restoring. I'm connected to my home wi-fi now, just need help to finish restoring.
It should resume automatically. Make sure it's connected to wifi and your charger.
If it doesn't, go to Setting>iCloud>Storage & Backup and tap Stop Restoring at the bottom. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on your device and when given the option, choose Restore from iCloud backup and follow the prompts. This will start the restore over.
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