Can't find rented videos partially downloaded

I rented four videos from iTunes. I went into my video application to see the progression of the downloading. I opened on up and then accidentally touched a button that has an arrow facing down. The video disappeared from my video application and is not listed in my downloads in iTunes. I tried to see what the button was with a different video, but the same thing happened again. I've rented another movie, but that hasn't triggered anything to come back. I got charged for the videos, but haven't seen them and can't find them anyone. I also tried using the search function to no avail. Please advise!

Hello there, veah5.
The following Knowledge Base article reviews how to report an issue with a purchase from iTunes:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • Rented 2 movies last night but can't find them as downloaded to sync to my iPad.  When I click on the movie again, it says "previosly rented."  where can I find the link to download them?

    Rented 2 movies last night but can't find them as downloaded to sync to my iPad.  When I click on the movie again, it says "previosly rented."  where can I find the link to download them?

    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Can't find air video in system tray on my pc. Recently updated op system from xp to win7. already reinstalled itunes and synced ipad.

    Can't find air video in system tray on my pc. Recently updated op system from xp to win7. already reinstalled itunes and synced ipad.

    Carol L wrote:
    Hi Deggie....I did figure that out since I posted the original question, and I downloaded ther server again and tried it out, but it can't connect. Any ideas?
    -> http://www.inmethod.com/airvideo/troubleshooting.html
    -> http://inmethod.freshdesk.com/support/solutions

  • I can't find the movie I downloaded on my iPad...please help! Downloaded two days ago.

    I can't find the movie I downloaded on my iPad...please help! Downloaded two days ago.

    If it's been successfully downloaded then it should be in the Videos app :
    If you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

  • I synced my videos from ipad to itunes on my pc, but where can i find my videos i synced to my pc?  it's been deleted also on my ipad since i accept to delete it as well.

    where can i find my videos i synced from ipad to pc? i can't locate where it has been saved. it's no longer found in my ipad and can't find it either on my itunes where i synced the files. this videos are not the one saved on the photos but in the videos folder itself. please help me with this.

    Syncing copies content from your computer's iTunes to your iPad. If they were films and/or TV programmes that you bought from iTunes which were in the Videos app and you've copied them over to your computer's iTunes (did you do File > Devices > Transfer Purchases ? or a taking a backup should have prompted whether to copy iTunes downloads over) then they should be in the Movies and/or TV Shows part of your library.
    If not then you might be able to redownload them, depending upon your country and if they are still in your country's store, via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes store app on your iPad

  • I used the youtube mp3 converter via Safari and I can't find where the music downloaded to.  It isn't in iTunes or my music library.  Any help would be appreciated.  Thanks.

    I used the youtube mp3 converter via Safari and I can't find where the music downloaded to.  It isn't in iTunes or my music library.  Any help would be appreciated.  Thanks.
    I should say that I am doing this on the iPhone4 and not a laptop.

    I believe that there is an app called MxTube that lets you download high quality youtube videos to your iPhone

  • I share an itunes account with 3 users. How can I find out which person downloaded a certain app?

    I share an itunes account with 3 users. How can I find out which person downloaded a certain app?

    Agile,
    Any of the above will work, depending how you would like to set it up.
    Given that kids tend to eventually grow up and be independent, the best long term answer for most people is to let her have her own account and her own library as soon as she can handle it.  Keep in mind that content purchased from the iTunes Store is permanently tied to the account from which it was originally purchased, so separating later is a challenge.
    If you want to sync multiple devices to the same library, that will work.  Or if you want separate libraries (as I would recommend), they can be either on separate computers or on separate Windows user accounts on the same PC.
    For the name change:  Connect the device.  When the name appears in the left sidebar of iTunes, highlight it and change it.

  • Where can I find a video that tells me how to set time on photos to 1 second each?

    where can I find a video that tells me how to set time on photos to 1 second each? Where can I find a video that tells me how to add black space to the sides of all photos so that they display completely instead of only showing the center (which shows peoples' crotches but cuts off their heads- great huh?)? Would like to import whole folders of photos, set each to 1 second, have each display completely without distorting to fill. and "play" the timeline as I build it so that I can see if its working before putting in 2000 pics?

    Hello Cain,
    You can see the Domestic Outbound Scenario (DOT) for how to use incompatibility scenario.
    You can find the Customizing guides at SAP Support Poratl.
    Regards
    Nitesh

  • Where can I find a video tutorial for 5.5?

    Where can I find a video tutorial for 5.5?
    I am a Soudbooth user in CS4. When I upgraded to the master suite 5.5 soundbooth was not in the package, but Audition was.

    There's a new webinar that is coming up soon (2012-01-18) by Larry Jordan: http://www.larryjordan.biz/webinars/#0118
    We have several on Adobe TV: http://tv.adobe.com/product/audition/
    There's some tutorials on Lynda.com, although they're for the older versions of Audition, they should still be mostly applicable: http://www.lynda.com/Audition-training-tutorials/159-0.html

  • Where can I find the link to download Adobe Photoshop Elements 12?

    Good Day,
    I bought Adobe Photoshop Elements 12 but am unable to insert the disks into my laptop as I do not have a disk drive. I tried downloading, however I am unable to find Adobe Photoshop Elements 12. I tried downloading elements 13 and inserting my serial number, but it did not work.Where can I find the link to download elements 12?
    Kind regards,
    Catherine

    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • When I take a video on my phone do they go to my iCloud like my pics do? I can't find my videos?

    When I take a video on my phone do they go to my iCloud like my pics do? I can't find my videos?

    No. Photostream is only for photos - hence the name.

  • Where can I find a link to download an English version of Premiere CS6 for Mac?  I have a license.

    Where can I find a link to download an English version of Premiere CS6 for Mac?  I have a license - can only find other languages, or the cloud. 

    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Make sure you follow the Very Important Instructions before downloading.

  • My Adobe Photoshop 6 Disappeared off my computer leaving only Image Ready. Now my disk will not work. I have the Auth key..where can I find a copy to download?

    My Adobe Photoshop 6 Disappeared off my computer leaving only Image Ready. Now my disk will not work. I have the Auth key..where can I find a copy to download?

    Sorry I would not know how to score a copy of the Program disc. I would not even trust it if I did.
    Photoshop is one of the most pirated software out there and in cases loaded with malware.
    Ok then, create a admin account on XP, log in and try running the cd there.
    Check this thread if you need more details,
    Photoshop 6.0: Installs On Vista But Won't Install On Xp - All Other Applications
    Gene

  • Where can I find Photoshop CS6 for download?

    Where can I find Photoshop CS6 for download?

    Thank you for the update.  I currently have Photoshop CS4.  I plan to update to CS6.  Unfortunately Adobe sales is closed on the weekend.  I plan to purchase the upgrade on Monday assuming that is possible.  In the meantime, I was going to download CS6 just to save time.
    Thanks,
    Derrick

  • Where can i find the location to download ps 5 on my new computer?

    where can i find the location to download my ps 5 on my new computer?

    If you really do mean Photoshop 5, you are not likely to find a download resource for it if you don't have the disks - it is old.
    If you happen to mean Photoshop CS5 you can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Maybe you are looking for