Can't find view menu, can't access any sent messages. Really stinks.

It really stinks can't access my sent messages. Please, put View Menu back where it was. View Menu made easy for user like me who have little computer knowledge. What you did really sucks bigtime.
Bryce

This is how Thunderbird works.
When you get it it has no menu bar.
<img alt="" src="https://support.cdn.mozilla.net/media/uploads/images/2014-08-09-17-05-10-29035c.png">
Pressing Alt or F10 make he following happen
<img alt="" src="https://support.cdn.mozilla.net/media/uploads/images/2014-08-09-17-05-18-8c6d27.png">
These key strokes and their results are not Thunderbird either. They are standard in your operating system. And most certainly in the case of the Windows 7 64bit both you and I are using.
Airmail tells you to select a menu
<img alt="" src="https://support.cdn.mozilla.net/media/uploads/images/2014-08-09-17-05-27-ee88ac.png">
When you hover over it another fly out menu appears
<img alt="" src="https://support.cdn.mozilla.net/media/uploads/images/2014-08-09-17-05-35-f7edbb.png">
Yet you say this does not happen which indicates more wrong than just a missing menu.
However there is vet another way to get a menu bar. You right click the toolbar between the Quickfilter Icon and the Menu Icon and select the menu bar from that menu.
<img alt="" src="https://support.cdn.mozilla.net/media/uploads/images/2014-08-09-17-15-41-49cd6f.png">
Now that there are pictures, do any of these methods work, or do we need to look deeper into your installation.

Similar Messages

Can Mail access the sent messages on my POP3 server (webmail)?

Hi there,
I recently got a blackberry, mainly for the email etc. It's all great, but I have stumbled on an issue that I can't figure out:
When I send an email from it, it somehow gets a copy of the sent email into the sent items on my webmail server. But how can I get a copy of my sent messages into my Mac Mail?
In the Mail preferences, I see that there are settings regarding the inbox, but nothing that I have found lets me import messages that I have sent via webmail - or that are in my different webmail "sent items" folders.
Any ideas?
Thanks!!

Blackberry/RIM has their own proprietary email service, so assuming you could access your sent messages, you would need to find out from them how you would do it. Normally, POP mail is not stored on servers, that is when you receive mail it's immediately downloaded to your computer unless you set a flag in your email application to save a copy on the server. Sent mail doesn't originate from your email server, so it's all stored locally. I would presume storing sent mail on a Blackberry wouldn't make a great deal of sense because it would eat a lot of memory space of which there's not a great deal on a cell phone.
Perhaps RIM's mail is IMAP rather than POP where everything is on the server.

How can I access my sent messages?

I can't find my sent message folder..help! Please

Click the Menu button (a.k.a. Hamburger Button) and choose Options -> Account Settings. Click on Copies & Folders in the left pane and check in the right pane where copies of sent messages are stored.

I can't see any sent messages, the alert message is Unab;e to open the summary file for sent. Please advise - Karen

Hi .. I am not able to see any messages in my sent folder. The following alert message is showing on my screen
Alert
Unable to open the summary file for sent. Perhaps there was an error on disk, or the full path is too long
Please advise
Many thanks
Karen

try to rebuild the index file.
Right click on Sent folder and select 'Properties'
click on 'Repair folder' button
click on OK
close and reopen Thunderbird.
It may also be possible that there are a lot of sent messages in the file.
If rebuilding the index gets you access:
# Delete any emails you do not want.
# Archive all other emails or at least anything older than a month.
# right click on folder and select 'Compact'
see how to set up Archiving options:
* https://support.mozilla.org/en-US/kb/archived-messages
Is this a Pop or IMAP mail account folder?

How can i gain access to my data on a Time Capsule after a fresh install of Mavericks? I can't access any backups through Time Machine... They appear purple/transparent, and I can't even select them to view their contents. PLEASE HELP!!!

So, I've got several thousand photos, and a decent amount of videos of my daughter, along with a lot of stuff for work stored on my Time Capsule, and now I can't access any of it. I did a fresh install of Mavericks on my MacBook Pro last week sometime, and haven't been able to figure out how to get my files back. Please Help!!! My daughter is 2 and a half, and every picture/video I have of her is locked on this thing. I was planning on making some photo/video projects fo my wife for Christmas, and now I'm definitely not going to be able to pull it off. Her birthday is at the end of January, though, so if I could have it by then, that would rule!
Basically, the bar on the right of the screen has some gray dates, which I can access (all backups after the Mavericks install), and purple dates that go all the way back to March (when I originally purchased and began using the TC) which deny me access/viewing. It's possible that I created a slightly different user name when I reset my MacBook, which I guess is most likely the cause, but I have no idea what to do now to correct it. Thanks for taking the time!

Mavericks does really nasty stuff..
Try manually mounting the sparsebundle and extract the files you want.
Yet another Pondini reference. http://pondini.org/TM/15.html
We have avoided Mavericks you see knowing that it would cause these kinds of issues..
You never ever load a new OS without doing a disk image beforehand.. TM is not reliable enough or trustworthy to be depended on.
If none of the above work..
I would get a USB drive on the computer and install Mountain Lion or whatever OS you had before you unfortunately upgraded to Mavericks.. Then use TM from that decent installation but mount the sparsebundle and choose the backup from a date well before mavericks was installed.
Once you have extracted the files.. or even done a full restore you might be able to extract the files you want.

Can't Access any USB drive

I just installed Windows 10, and untill now all is working fine except for the fact that I can't access any USB Drive or PEN.
When I try I always get the following message:
this operation has been cancelled due to restrictions in effect on this computer
How can I fix this BUG.

Hi,
I don’t think it’s a bug, it could be driver or settings issues.
Please run rsop.msc to see if there is any related Group policy was configured to block USB device.
First I would like to confirm with you that expect USB drive, if other USB device can be recognized fine.
If not, I recommend you to update or reinstall the USB controller under Device manager.
If this issue only happened on USB drive, let’s try following suggestions:
Suggestion 1: Check hidden device drivers
Unplug your USB storage device.
Type CMD in Start Search.
Right click cmd.exe and select
Run as administrator. Click Yes if the User Access Control box pops up.
At the Command Prompt window, type
set devmgr_show_nonpresent_devices=1 and press the Enter key.
Using the same Command Prompt window, type
devmgmt.msc to bring out the Device Manager.
At the Device Manager top menu, click
View and select Show hidden devices.
Browse down to the Universal Serial Bus controllers and click the
+ to expand the list.
Probably you will see some light grey devices, e.g. USB Mass Storage Device or USB Composite Device. Right click each and every light grey devices and select Uninstall. This will remove whatever "hardware profile" linked
to your USB storage.
Attached your USB storage device and see if it works.
Suggestion 2: Check if the drive can be recognized under Disk management:
Right click the Start icon and choose Disk management.
If you can find your USB drive there but there’s no in File explorer, follow these steps.
Run cmd as admin, type following commands to enable automount feature:
Diskpart
automount enable
Details for this command:
http://technet.microsoft.com/en-us/library/cc753703.aspx
Then try to assign letter for your USB drive again by using commands below:
Run cmd as admin, type following commands:
Diskpart
list volume
sel volume x [x present the volume number of your USB drive]
assign letter=g:
Another thing is if you use USB3.0 to connect the drive, change it to USB 2.0 to see what's going on.
Kate Li
TechNet Community Support

A flash game was accidently blocked on a website, and now I can't access any of the flash games on it. Can that website be unblocked?

== Issue
==
I have a problem with my bookmarks, cookies, history or settings
== Description
==
A flash game was accidentally blocked on the website http://www.oyunlar1.com Now I can't access any of the games there. Is there anyway to unblock the flash settings for that website?
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
1-ClickWeather 1.1.9.1 true
Adblock Plus 1.2.1 true
Adobe Contribute Toolbar 5.0 true {01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
AIM Toolbar 5.96.5.1 true
Ask Toolbar for Firefox 2.1.0.5 true
BatchDownload 1.2.4 false [email protected]
Big Fish Games Toolbar 2.0.0 true {6847DFAE-037A-400c-A524-27F0A281B692}
CheckPlaces 2.2.2 false [email protected]
Cooliris 1.12.0.36949 true [email protected]
DownloadHelper 4.7.4 true
DownThemAll! 1.1.10 true
Fast Video Download (with SearchMenu) 3.1.1 true
Fast Youtube Downloader 1.2.2 true [email protected]
Firefox ImageGrabber 1.0.6 false {546d2a00-2bbf-11dc-8314-0800200c9a66}
Flashblock 1.5.13 false {3d7eb24f-2740-49df-8937-200b1cc08f8a}
FlashGot 1.2.1.27 true {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
FoxyProxy Standard 2.21.3 true [email protected]
Google Toolbar for Firefox 7.0.20100326W true {3112ca9c-de6d-4884-a869-9855de68056c}
Googlepedia 0.6.3 true {1ABADB6E-DC4B-11DA-9F70-791A9CD9513E}
HP Smart Web Printing 4.60 false [email protected]
ImageHost Grabber 1.6.4 true
InvisibleHand 2.4 true [email protected]
iWinGames Plugin 1.0 false {98e34367-8df7-42b4-837b-20b892ff0847}
Java Console 6.0.07 true
Java Console 6.0.04 true
Java Console 6.0.10 true
Java Console 6.0.12 true
Java Console 6.0.13 true
Java Console 6.0.14 true
Java Console 6.0.15 true
Java Console 6.0.17 true
Java Console 6.0.16 true
Java Console 6.0.19 true
Java Console 6.0.20 true
Java Quick Starter 1.0 true [email protected]
MegaUpload DownloadHelper 1.0.2 true [email protected]
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
MSN Toolbar 4.0 false [email protected]
myBabylon English Toolbar 2.6.0.15 true
myibay Firefox extension 1.1.7 true [email protected]
NoScript 1.10 false {73a6fe31-595d-460b-a920-fcc0f8843232}
Ookong 1.5 true {95969329-aa35-473a-b537-3f6f62c0ba23}
Rapidlibrary Search ToolBar 1.0.0 true {2832ABCD-4444-1012-2D45-132D5447C445}
RapidShare DownloadHelper 1.0 false [email protected]
RDown - Rapidshare Downloader 0.6.0 true dave2x@download
Remove It Permanently 1.0.6.7 true {1dbc4a33-ea62-4330-966c-7bdad3455322}
RSFind! 1.1.2 false [email protected]
Search Helper Extension 1.0 true {27182e60-b5f3-411c-b545-b44205977502}
Shareaholic 1.9.9.5 true [email protected]
SkipScreen 0.4.12s false SkipScreen@SkipScreen
Skype extension for Firefox 2.2.0.102 false
Status-bar Scientific Calculator 4.9.2 true ststusscicalc@sunny
StumbleUpon 3.64 true
The Browser Highlighter 1.0.19126 false [email protected]
UnPlug 2.026 true unplug@compunach
Xmarks 3.7.9 true [email protected]
Yahoo! Toolbar 2.1.3.20100310105313 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}
Adobe DLM (powered by getPlus(R)) 1.6.2.63 true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.fixup.alternate.enabled false
browser.history_expire_days.mirror 180
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.refdesk.com/
browser.startup.homepage_override.mstone rv:1.9.2.7
extensions.lastAppVersion 3.6.7
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729; .NET4.0E)
javascript.options.showInConsole true
keyword.URL http://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&query=
network.protocol-handler.warn-external.aim false
network.protocol-handler.warn-external.dnupdate false
places.last_vacuum 1279652142
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false
== Firefox version
==
3.6.7
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 GTB7.0 ( .NET CLR 3.5.30729; .NET4.0E)
== Plugins installed
==
*-Cooliris embedded in a tab
*getplusplusadobe16263
*np-mswmp
*Contribute Firefox IBE Plugin DLL
*6.0.12.69
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*1.9.0009.1
*npdnu
*npdnupdater2
*NPTURNMED
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Default Plug-in
*Shockwave Flash 10.1 r53
*BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Delivery Network Acceleration by BitTorrent™
*GEPlugin
*Picasa plugin
*4.0.50524.0
*MSN® Toolbar
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Google Updater pluginhttp://pack.google.com/
*Google Update
*Java(TM) Platform SE binary
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network Object

Thanks, Eric. I'm not sure what I should be checking using your suggestion--as I said, I'm an utter novice with the iMac. However, I saw a reference to problems with the Library entries, so I checked mine and the iWork files were missing, something confirmed when I checked the crash log. In desperation, I did another software update, and that seems to have fixed the problem completely. Now wondering if I dare upgrade to Lion!

I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word

I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word, excel, nothing works.
I have a mac book pro 10.6.8
Thanks

cassidy3 wrote:
Good news is that I can access all my documents. Bad news is I had to pay $150 for it.
I spent a lot of time trying to find a solution before buying. I did not try the launch terminal solution....
I will check back so I can find out what to do should this happen again.
More possible bad news. If you had followed what fane_j had asked you to do you might have found out it wasn't microsoft's fault for your problem and wouldn't have had to spend $150. Because while you may have an Office that works, fane_j was not suggesting a solution but probing for a trojan (google "flashback trojan") that has been crashing powerpc code which is what Office 2004 is.
So if you do have the trojan, while you can run a version of Office, the trojan may still be in your system since installing a version of Office isn't going to remove it. So I'll make another request. Launch Terminal (in your Utilities folder) and copy/paste the following line into the terminal window and hit return:
defaults read ~/.MacOSX/environment
If you see anything other than a "does not exist" error message you almost certainly do have the trojan and post the results in this thread.
The choice is yours. You can ignore this and take the risk. Or do what has been requested.

Can't access any shares on the network

Hi,
As the topic says, I can't access any shares on the network. I've tried connecting to a Iomega NAS, Windows 7 laptop, and a macMini. In the "Shared" list in finder im able to see all the shares, I'm able to click them and see the folders they share, but when I try to open one of the folders I get an error, no matter which share it is:
+"The operation can’t be completed because the original item for “<folder name>” can’t be found."+
The shares can all access each other, and they can access my folders. I just can't access any folder on the network.
I got a mac pro with osx 10.6.2 and have all the latest updates.
How can I solve this problem?
Thanks.

Well, try this (I was able to fix my with these steps):
Go Utilities > Disk Utility
Select your Startup Disk, e.g. Macintosh HD
Then, under the First Aid Tab, click Verify Disk Permissions.
If there are errors, then click repair Disk Permissions.
After it is done, restart the computer and see if your problem is resolved.
I hope this help.
Zeke
www.ZekeYuen.com/blog/

Can't access any websites! :(

Hi all, I've been on BT Infinity for a month or so now and have been experiencing the same issue with one of my PCs. It connects to the HomeHub via Ethernet and runs Windows XP SP2. I can RD into it fine and FTP works too, as does HTTP! However, I can't access any websites at all. No other device connected through wireless has this issue. Initially I was using a static IP address because of port forwarding but the HH uses MAC addresses so I reverted back to DHCP. That aside, I've tried alternative DNS servers, flushdns and winsock resets and tools. These work for a few minutes then all of a sudden the websits stop appearing again! I'm very frustrated and would really appreciate some help as the BT Support team can't understand what I am saying!
Many thanks!

HedKandiMan wrote:
Thanks Keith, the disabling of the cache hasn't made any difference. I'm in Regedit as we speak and cannot find the parameters mentioned on the site, all I have is a 'ServiceDll' option in 'Parameters'...
Any idea where I can find the parameters they mention?
Many thanks.
You have to add the DWORD MaxNegativeCacheTtl yourself, and give it a value of about 5.
If you read the article its says that none of the DWORDs normally exist.
Also, did you read this on the forum?
http://community.bt.com/t5/Announcements-Terms/DNS-Changer-malware/m-p/566703#M108
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Can't access any profiles

I can't access any profiles. The mouse moves but won't click on anything. Not a mouse issue.

Hello Tish1949,
After reviewing your post, I have located an article that can help with startup issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
Here are a few tips from the article you may want to consider:
Try Safe Mode
If you're using Mac OS X 10.2 or later, you can start up your computer in Safe Mode, which includes an automatic disk check and repair. If you're using Mac OS X 10.1.5 or earlier, skip to the next section. A Safe Boot, which starts up your computer into Safe Mode, might allow you to start up your computer successfully. To do this, follow these steps:
Start up in Safe Mode.
After the system has fully started up, restart your computer again normally.
If your Mac successfully restarts, the issue should be resolved. If the issue continues, try using Disk Utility.
Try Disk Utility
Use these steps to use the Disk Utility app to verify or repair a disk.
If you're using OS X Lion or later, start the computer from Recovery System or Internet Recovery. If you're using an older version of OS X and your computer came with a Mac OS X Install disc, insert the installation disc and restart the computer while holding the C key instead.
When your computer finishes starting up, choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.
Click the First Aid tab.
Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
Select your Startup Disk (usually named "Macintosh HD").
Click Repair. Disk Utility checks and repairs the disk.
Tip: With Mac OS X v10.6 and earlier, always start up your computer from an Install or Restore disc when using Disk Utility to verify or repair your startup volume. Otherwise, you might see some disk error messages.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Safari can not access any secure (HTTPS) web pages

Does anyone have an idea why a good frined of mine using Safari 1.3.2 on a Power Book G4 with Mac OS 10.3.9 can not access any secure web pages (those that start with HTTPS)? I can not find any preferences that might control this. She can access the pages with IE but not Safari. What setting on her computer might control this? Any ideas would be appreciated. I even through away (com.apple.Safari.plist) file. Not change. An ideas??

I have the same problem! However, this is ONLY while running wireless internet. Anytime I want to use an HTTPS site, I have to plug directly into my router, so I'm not wireless anymore, and then it works fine. Every now and then (like maybe 5% of the time), I get lucky and it will work for a short while such as logging into yahoo mail for example (logging into here didn't work at first but after waiting a bit, i was able to log in), but trying to stay on a secure connection such as a bank accnt. is impossible.
Any help would be GREATLY appreciated! Everyone I've asked says they've never had the problem. I thought I was the only one.
I checked my proxy settings -- nothing is checked. I've tried deleting preferences and I reset safari often.

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Downloaded the newest version of itunes and now I can't access any of my libraries. It says The file iTunes Library.itl cannot be read because it was created by a newer version of itunes. Any help??? I have checked my entire computer!!!!!!

Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

I have all of my data from my old macbook pro in an external hard drive. Basically it's my old Macbook hard drive with external casing. It was working fine before when retrieving files using my new macbook air, now I can't access any files?

I can't access any of my files, photos, anything form my external hard drive... It worked before now when I plug it in the light comes on, but it doesn't even show up as an external drive, so I can't access anything, I'm worried I have lost everything...

Huge mistake was only having ONE copy of your data OFF computer,
most people do it, and its just horrible and the typical reason for serious data loss.
Likely you have a very common failure (extremely common actually) called SATA bridge card failure, which would be "good" news,
read about same here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
Never again let yourself have LESS than 2 copies of your important data off-computer, ever
1. verify the external HD doesnt show up on another Mac
if same, you have about a 8 in 10 chance its SATA card failure.......... easy to fix.
The great news at the end of the tunnel of an apparently failed or failing external hard drive.
When checked on another computer, and with no need for spending money on data extraction expertise or software, the very likely case is that your external USB or thunderbolt HD is in fact fine, and merely the card interface, or SATA bridge card has failed or is failing. Keeping a HD dock around handy, or cheaper still a $20 hard drive enclosure or a SATA to USB connector can be a real life saver in getting your drive back to use, when the drive itself is fine, and merely its interface card has gone bad.
The SATA bridge card inside a USB external HD has a very high failure rate in general
Typical SATA bridge cards as seen inside a 3.5" external HD with power input (#1), and 2.5" SATA cards (#3, #4, #5)
What are the realistic odds your HD is perfectly fine?
There are no hard facts whatsoever, especially since so many people discard their assumed “dead/faulty” hard drives, but a good educated conclusion from years of examining and seeing this issue is that for hard drives made since 2010, and not dropped or generally abused, is that a minimum of 50% conservatively are perfectly fine! I personally estimate however that it likely approaches 60%+.
Considering how many external hard drives ‘fail’ (rather the SATA bridge more than half the time) each day, that is a very high number of perfectly fine HD that are tossed!
This is especially common with 3.5” desktop HD that are connected 24/7 with power and see a lot of data transfer. People wrongly conclude that “X” mfg. just made a defective drive, when in fact their 3.5” drives inside the plastic enclosure is 100% fine. I have personally seen well over 200 of these dead SATA cards and additionally seen 3 fail within a one hour span of doing a large data copies.
One of the very reason pros use bare HD as inserted into HD docks is not just the saving of space and the need for endless USB cables, but the elimination of the need for this high failure-rate part.
While the shapes and sizes vary somewhat on SATA bridge cards, they all serve the same purpose and have likewise failure rates
What exactly is the SATA bridge card in your external HD?
In the middle to late of 2009, most all external hard drives both in 2.5” and 3.5” reached the shelves in SATA III. These small SATA cards or "bridges" are used to translate between the hard drives’ interfaces and the enclosures' external ports (USB, Thunderbolt, Firewire). Additionally these small bridges not only transfer power but also of course the data. Unfortunately these SATA bridge cards have a very high failure rate as they are burdened with shuffle power and data.
Literally these little unreliable and fragile cards are the power conduits and the nervous system for all external HD data transfer.
SATA card as found inside a typical USB external hard drive
The assumption that the hard drive is bad when its not!
Countless 1000s of good external hard drives are thrown away each year because the owner thought the HD was bad when it fact it was the SATA bridge card which had failed. This card is removed in a matter of mere second once an external USB HD is cracked open from its plastic casing to reveal the bare HD and the attached SATA card which attaches between the HD and the USB cable.
To complicate this problem, even many computer professionals do not know that there is a very easy solution to the “failing or dead HD” issue since the hard drive itself is very likely just fine. Its astonishing that so many highly educated computer repair persons are unaware of this high-failure part, but this is mostly due to the fact that they do not juggle 100s of hard drives and know that of the iceberg that is a “external hard drive failure”, the mostly unseen majority are not a HD failure at all, but a bridge card failure.
To add to this great misunderstanding is the fact that people assume that "likewise symptoms seen on an external HD are the same as seen on an internal HD, therefore also the external HD must be bad". This is a compositional fallacy of logic. Since internal HD do not have a SATA bridge interface, to conclude similar symptoms "indicate the same failure" is misplaced and incorrect.
This is all not to say that HD do not fail, they do indeed, and I have seen many 100s of dead and failing hard drives. Hard drives even under ideal conditions have a life expectancy of around 4-8 years due to ferromagnetic depolarization from entropy. But of the mountain of symptoms that are seen as “hard drive failures” in comments, posts, and hearsay, half or more of these are not a HD failure at all.
Once your rescued hard drive is removed from the bad SATA card
You have several options, but the purchase of a $20 HD enclosure is one option, another is having a HD dock, however this eliminates the former portability in a 2.5" small HD.
Remember that 3.5” HD require power, which means you need either a HD dock, or a powered SATA card kit as seen at top left in the picture below. 2.5” HD get power from the USB port itself.
Just remember that the serious downside to the low cost external HD enclosures is THEY TOO contain these SATA cards, and what is worse the cheap ones will fail, often, much quicker than the original factory one did! In which case it is recommended you buy a quality HD USB enclosure
Rescue tools to use with your extracted HD for data recovery

Can't find view menu, can't access any sent messages. Really stinks.

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