Can't get 4k support with Seiki 39" TV through HDMI

Question

I purchased a Seiki 39" SE39UY04 from Amazon, and I have a Macbook pro retina with the Intel Iris chipset.
When I plug the TV into the HDMI port, the "Best Available" is only 1080p (1920x1080). I can't get anything higher.
I am running 10.9.4, and looks like I should be able to get at 24fps the full 4K resolution.
Is there a way to force it? I could get an active thunderbolt adapter, but it looks like this should work.
Any ideas? Thanks

Answer 1

Thanks for the reply.
However I believe the screenshot you showed is actually showing what the display is currently running at, as opposed to all the of resolutions it supports.
Also, for this particular monitor you can find people on youtube who run it fine without multi-stream on macbook pros.
I used switchresx to get the EDID info that the monitor is reporting.
Sadly I'm not fluent in the format, however to my untrained eye it does seem to list  Mode = 3840 x 2160 @ 30.000Hz
Here's the whole thing for anyone interested.
EDID report generated by SwitchResX Version 4.4.1 (Intel - 64-bit) for display SE39UY04
------------------- RAW DATA ------------------------
      0  1  2  3  4  5  6  7  8  9  A  B  C  D  E  F
0  | 00 FF FF FF FF FF FF 00 4C AB 00 00 01 00 00 00
1  | 23 17 01 03 81 56 30 78 8A A5 8E A6 54 4A 9C 26
2  | 12 45 46 AD CE 00 81 40 01 01 01 01 01 01 01 01
3  | 01 01 01 01 01 01 04 74 00 30 F2 70 5A 80 B0 58
4  | 8A 00 56 E1 31 00 00 1E 9A 29 A0 D0 51 84 22 30
5  | 50 98 36 00 60 E1 31 00 00 1C 00 00 00 FD 00 32
6  | 4B 18 3C 0B 00 0A 20 20 20 20 20 20 00 00 00 FC
7  | 00 53 45 33 39 55 59 30 34 0A 20 20 20 20 01 65
      0  1  2  3  4  5  6  7  8  9  A  B  C  D  E  F
0  | 02 03 2A 71 4F 06 07 02 03 15 96 11 12 13 04 14
1  | 05 1F 90 20 23 09 07 07 83 01 00 00 6D 03 0C 00
2  | 10 00 08 3C 20 40 68 01 02 03 8C 0A D0 90 20 40
3  | 31 20 0C 40 55 00 56 E1 31 00 00 18 01 1D 80 18
4  | 71 1C 16 20 58 2C 25 00 56 E1 31 00 00 9E 01 1D
5  | 80 D0 72 1C 16 20 10 2C 25 80 56 E1 31 00 00 9E
6  | 01 1D 00 BC 52 D0 1E 20 B8 28 55 40 56 E1 31 00
7  | 00 1E 00 00 00 00 00 00 00 00 00 00 00 00 00 98
<  00FFFFFF FFFFFF00 4CAB0000 01000000 23170103 81563078 8AA58EA6 544A9C26 124546AD CE008140 01010101 01010101 01010101 01010474 0030F270 5A80B058 8A0056E1 3100001E 9A29A0D0 51842230 50983600 60E13100 001C0000 00FD0032 4B183C0B 000A2020 20202020 000000FC 00534533 39555930 340A2020 20200165 02032A71 4F060702 03159611 12130414 051F9020 23090707 83010000 6D030C00 1000083C 20406801 02038C0A D0902040 31200C40 550056E1 31000018 011D8018 711C1620 582C2500 56E13100 009E011D 80D0721C 1620102C 258056E1 3100009E 011D00BC 52D01E20 B8285540 56E13100 001E0000 00000000 00000000 00000098 >
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  Valid EDID block: checksum passed
------------------- MAIN EDID BLOCK -----------------
EDID Version........1.3
Manufacturer........SEK (4CAB) (AB4C)
Product Code........0 (0000) (0000)
Serial Number.......00000001
Manufactured........Week 35 of year 2013
Max H Size..........86 cm
Max V Size..........48 cm
Gamma...............2.20
Display Supported Features:
  Power Management: Standby
Display type:
  RGB 4:4:4 & YCrCb 4:4:4 Color Encoding Formats
  Display is non continuous frequency
  Default color space is not sRGB standard
  Preferred timing mode includes Native Pixel Format
Input signal & sync:
Digital Input
  Color Bit Depth is undefined
  DVI is supported
Color info:
Red x = 0.650  Green x = 0.290  Blue x = 0.150  White x = 0.272
Red y = 0.330  Green y = 0.610  Blue y = 0.070  White y = 0.275
Established Timings:
  720 x 400 @ 70Hz
  640 x 480 @ 60Hz
  640 x 480 @ 72Hz
  640 x 480 @ 75Hz
  800 x 600 @ 60Hz
  800 x 600 @ 72Hz
  800 x 600 @ 75Hz
  1024 x 768 @ 60Hz
  1024 x 768 @ 70Hz
  1024 x 768 @ 75Hz
Manufacturer Reserved Timings:
Standard Timing Identification:
  #0: 1280 x 960 @ 60Hz (8140)
Monitor Description blocks:
  Descriptor #0 - Timing definition:
  Mode = 3840 x 2160 @ 30.000Hz
  Pixel Clock............. 297.00 MHz Non-Interlaced
                         Horizontal Vertical
  Active.................. 3840 pixels 2160 lines
  Front Porch.............  176 pixels   8 lines
  Sync Width..............   88 pixels  10 lines
  Back Porch..............  296 pixels  72 lines
  Blanking................  560 pixels  90 lines
  Total................... 4400 pixels 2250 lines
  Scan Rate...............  67.500 kHz 30.000 Hz
  Image Size..............  854 mm 481 mm
  Border..................    0 pixels   0 lines
  Sync: Digital separate with
  * Positive vertical polarity
  * Positive horizontal polarity
  Descriptor #1 - Timing definition:
  Mode = 1440 x 900 @ 59.887Hz
  Pixel Clock............. 106.50 MHz Non-Interlaced
                         Horizontal Vertical
  Active.................. 1440 pixels 900 lines
  Front Porch.............   80 pixels   3 lines
  Sync Width..............  152 pixels   6 lines
  Back Porch..............  232 pixels  25 lines
  Blanking................  464 pixels  34 lines
  Total................... 1904 pixels 934 lines
  Scan Rate...............  55.935 kHz 59.887 Hz
  Image Size..............  864 mm 481 mm
  Border..................    0 pixels   0 lines
  Sync: Digital separate with
  * Positive vertical polarity
  * Negative horizontal polarity
  Descriptor #2 - Monitor limits:
  Horizontal frequency range.......24-60 kHz
  Vertical frequency range.........50-75 Hz
  Maximum bandwidth range..........110 MHz
  GTF supported
  Descriptor #3 - Monitor name:
  SE39UY04
------------ EXTENSION EDID BLOCK   1 ---------------
CEA-EXT: CEA 861 Series Extension:
  Revision:..............................3
  First DTD block at offset..............38
  Display Supports:
  Basic audio
  YCbCr 4:4:4
  YCbCr 4:2:2
Data Block Collection #1 - Type 2
  Video Type: standard CEA Timings
  #1: 720(1440) x 480i @ 59.94/60Hz - 4:3 - '480i' (6)
  #2: 720(1440) x 480i @ 59.94/60Hz - 16:9 - '480iH' (7)
  #3: 720 x 480p @ 59.94/60Hz - 4:3 - '480p' (2)
  #4: 720 x 480p @ 59.94/60Hz - 16:9 - '480pH' (3)
  #5: 720(1440) x 576i @ 50Hz - 4:3 - '576i' (21)
  #6: 720(1440) x 576i @ 50Hz - 16:9 - '576iH' (is native) (22)
  #7: 720 x 576p @ 50Hz - 4:3 - '576p' (17)
  #8: 720 x 576p @ 50Hz - 16:9 - '576pH' (18)
  #9: 1280 x 720p @ 50Hz - 16:9 - '720p50' (19)
  #10: 1280 x 720p @ 59.94/60Hz - 16:9 - '720p' (4)
  #11: 1920 x 1080i @ 50Hz - 16:9 - '1080i25' (20)
  #12: 1920 x 1080i @ 59.94/60Hz - 16:9 - '1080i' (5)
  #13: 1920 x 1080p @ 50Hz - 16:9 - '1080p50' (31)
  #14: 1920 x 1080p @ 59.94/60Hz - 16:9 - '1080p' (is native) (16)
  #15: 1920 x 1080p @ 23.98/24Hz - 16:9 - '1080p24' (32)
Data Block Collection #2 - Type 1
  Audio Type Block
  Supported format: Linear Pulse Code Modulation (LPCM), on 2 channels
  Supported freq: 32kHz, 44.1kHz, 48kHz
  Supported sample sizes:16 bit, 20 bit, 24 bit
Data Block Collection #3 - Type 4
  Speaker allocation data block
  Front Left / Front Right
  Front Left High / Front Right High
Data Block Collection #4 - Type 3
  Vendor specific Identifier
  Found HDMI IEEE Registration Identifier
  CEC physical address........... 1.0.0.0
  Supports AI (ACP, ISRC)........ No
  Supports 48bpp color depth..... No
  Supports 36bpp color depth..... No
  Supports 30bpp color depth..... No
  Supports YCbCr 4:4:4........... Yes
  Supports dual-link DVI......... No
  Maximum TMDS clock............. 300 MHz
  HDMI video capabilities........ Yes
  Supports 3D.................... No
  HDMI 1.4a specifics present
Detailed Timing Blocks - 1 is native
  Detailed Timing Block #1 - Timing definition:
  Mode = 720 x 576 @ 50.000Hz
  Pixel Clock............. 27.00 MHz Non-Interlaced
                         Horizontal Vertical
  Active..................  720 pixels 576 lines
  Front Porch.............   12 pixels   5 lines
  Sync Width..............   64 pixels   5 lines
  Back Porch..............   68 pixels  39 lines
  Blanking................  144 pixels  49 lines
  Total...................  864 pixels 625 lines
  Scan Rate...............  31.250 kHz 50.000 Hz
  Image Size..............  854 mm 481 mm
  Border..................    0 pixels   0 lines
  Sync: Digital separate with
  * Negative vertical polarity
  * Negative horizontal polarity
  Detailed Timing Block #2 - Timing definition:
  Mode = 1920 x 540 @ 60.053Hz
  Pixel Clock............. 74.25 MHz Interlaced
                         Horizontal Vertical
  Active.................. 1920 pixels 540 lines
  Front Porch.............   88 pixels   2 lines
  Sync Width..............   44 pixels   5 lines
  Back Porch..............  148 pixels  15 lines
  Blanking................  280 pixels  22 lines
  Total................... 2200 pixels 562 lines
  Scan Rate...............  33.750 kHz 60.053 Hz
  Image Size..............  854 mm 481 mm
  Border..................    0 pixels   0 lines
  Sync: Digital separate with
  * Positive vertical polarity
  * Positive horizontal polarity
  Detailed Timing Block #3 - Timing definition:
  Mode = 1920 x 540 @ 50.044Hz
  Pixel Clock............. 74.25 MHz Interlaced
                         Horizontal Vertical
  Active.................. 1920 pixels 540 lines
  Front Porch.............  528 pixels   2 lines
  Sync Width..............   44 pixels   5 lines
  Back Porch..............  148 pixels  15 lines
  Blanking................  720 pixels  22 lines
  Total................... 2640 pixels 562 lines
  Scan Rate...............  28.125 kHz 50.044 Hz
  Image Size..............  854 mm 481 mm
  Border..................    0 pixels   0 lines
  Sync: Digital separate with
  * Positive vertical polarity
  * Positive horizontal polarity
  Detailed Timing Block #4 - Timing definition:
  Mode = 1280 x 720 @ 50.000Hz
  Pixel Clock............. 74.25 MHz Non-Interlaced
                         Horizontal Vertical
  Active.................. 1280 pixels 720 lines
  Front Porch.............  440 pixels   5 lines
  Sync Width..............   40 pixels   5 lines
  Back Porch..............  220 pixels  20 lines
  Blanking................  700 pixels  30 lines
  Total................... 1980 pixels 750 lines
  Scan Rate...............  37.500 kHz 50.000 Hz
  Image Size..............  854 mm 481 mm
  Border..................    0 pixels   0 lines
  Sync: Digital separate with
  * Positive vertical polarity
  * Positive horizontal polarity