Can't get flash working on firefox even though plugin is installed.

I am trying to get flash to work with Firefox on my mac OSX 10.6.8 VM. I had an old version of flash and I just updated it. According to adobe's help page (http://helpx.adobe.com/flash-player.html), the most recent version *is* installed but the animation on that page doesn't appear, nor does any other flash-based site seem to work. In the add-ons page, shockwave flash is present, and the setting is "always activate." In every way it seems to be successfully installed, but firefox has no idea it is there. Flash works just fine for Safari. I've uninstalled and reinstalled flash completely, several times. I've restarted my VM at different points during this process. Elsewhere on this site I found advice suggesting that I try to delete pluginreg.dat. No dice. If I check the about:plugins page it states that flash is present and enabled. But it simply doesn't work.
The only possible thing I can think of is that while flash is installed in the default directory, firefox is in a custom directory. (I use this VM for automated browser testing so I have several versions of firefox installed. Flash isn't working on any of them.) Any advice?

Sadly, that icon doesn't even appear for me. I can click the empty space where the icon should be and select "settings" but the settings box won't appear. I tried in the safari I have installed on the same vm, the settings box would appear but I couldn't actually click anything or make the box respond. This appears to have been a known issue with flash v10.whatever but I'm on v13. Is there another way to access this hardware acceleration option for flash? I already have it disabled for firefox.

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