Can't get itunes to install

I had itunes installed on windows, but recently had trouble with the ipod displaying as a drive. In attempt to fix that, I uninstalled, then reinstalled itunes & Quicktime. I also went into program files and deleted the ipod updater folder and the itunes folder.
When I reinstalled itunes, it didn't recognise the ipod however was displaying as a drive in the pc. So I then uninstalled itunes / Quick time and deleted all the folders again and then also deleted the temp files in local settings. Now I can't get itunes to install at all!
Can some help please!!
ipod colour   Windows XP Pro  

hi Froudy!
is this your error message?
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Similar Messages

  • I can't get ITunes to install. I get the message: Error 2 Windows. Not able to find Apple Application Support. Uninstall iTunes and reinstall.  I did that and still get the same message.  Thanks for your assistance.  I'm using a Dell Computer, Windows 8

    Can't get iTunes to install. When I download it, and go through installation, I get the message, Error 2, windows 2; can't find Apple Application Support, uninstall and reinstall iTunes.  When I do that I get the same message again. Thank you for your assistance.

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I can't get iTunes to install on Windows 8

    I can't get iTunes to install on Windows 8.  I click on the download link and it automatically jumps to the Thank you page without getting the run box to actually install the program.  I don't have the pop-up blocker enabled...any help?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot get itunes to download.  I have a PC with windows 7.  I had itunes but got a message that told me to uninstall and reinstall intunes.  I uninstalled but now can't reinstall. How can I get itunes to install again?

    I cannot get itunes to download.  I have a PC with windows 7.  I had itunes but got a message that told me to uninstall and reinstall intunes.  I uninstalled but now can't reinstall. How can I get itunes to install again?  I click on the download itunes button and it immediatly takes me to the page that says thank you for installing itunes.  But it doesn't install.  I'm getting so frustrated!!  Can anyone tell me how to install itunes????  Thanks.

    This iPod Classic Community forum is a bad place to post your problem with iTunes,  phone support wouild be good. but if you like to talk to support people, post your iTunes problem to the iTunes community forum.
    Or you can read this Apple Support Article on Re-installing iTunes
    Have a nice day!

  • Currently using windows 8, how can I get Itunes to install?

    Currently using windows 8, how can I get Itunes to install?

    R6034
    An application has made an attempto load the C runtime Library incorrectly.  Please contact application's support
    team for more information.
    Many thanks. Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I have windows xp. I downloaded quick time no problem still can't get itunes to install. Still get same message (a program for this install to complete could not be run).

    I have windows xp. I downloaded quick time no problem still can't get itunes to install. Still get same message (a program for this install to complete could not be run).

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I can not get itunes to install and open on my new laptop i am so frustrated i have uninstalled and reinstalled at least a dozen times in the last month

    i can not get itunes to install and open on my new laptop i am so frustrated i uninstalled and reinstalled at least a dozen times in the last month
    i got a error 7 this time but have had diff ones befpre please help

    Will iTunes open in safe mode? Hold down CTRL+SHIFT as, or immediately after, you click the icon that starts iTunes and keep holding until you see this prompt.
    Click Continue.
    Assuming iTunes has opened, enable the menu bar, if necessary, with CTRL+B. Then go to Edit > Preferences > Store and untick Show iTunes in the Cloud purchases. Press OK, close iTunes, wait until it has had a chance to fully close then reopen.
    Will iTunes open normally now?
    If not, see Troubleshooting issues with iTunes for Windows updates for genral advice.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2
    tt2
    Message was edited by: turingtest2

  • Help I can't get iTunes to install on my computer

    My husband just bought me my first iPod for our anniversary present. For the life of me now matter what I try with the troubleshooting tips I can't get iTunes + Quicktime to install properly. It will stall at 'Registering iTunes automation server' then pop up with the error 'iTunes cannot run because some of its required files are missing. Please reinstall iTunes.' I have completely removed iTunes and QuickTime multiple times and tried to install. This still doesn't work. I have tried installing QuickTime 7.2 as mentioned by another post, but it just says I already have a newer version on my computer, even though I thought I had removed the program. Does anyone else have any other recomendations? This is so frustrating. Why doesn't Apple have an 800 number to call for help?!

    +This still doesn't work. I have tried installing QuickTime 7.2 as mentioned by another post, but it just says I already have a newer version on my computer, even though I thought I had removed the program.+
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC. (Run the Utility ("Start > All Programs > Windows Install CleanUp"), find any QuickTime entries in the list of programs that appear in CleanUp, select the QuickTime entries, and then click “Remove”.)
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders (Some or all of these may already be gone).
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
    7. Restart your computer.
    Now try another QuickTime 7.2 install. Does it go through properly this time?

  • Help i can't get itunes to install on windows 8

    Can anyone help, I have a new DeLL Inspiron 14z and I can't get it to install itunes on windows 8.  I am trying th 64 version.  At first I had en error saying the Windows visual C++ 2005 was suspended and i had to change it, couldn;t do anything, someone recommened uninstalling them and reinstalling, wont let me unistall.  Now error when trying to install itunes simply says the instller has encountered errors,  I've checked out a few online suggestions and tried downloading as a saved file in explorer (i usually use chrome)  that was the same error.  I though if I download to winows 8.1 that might help, my user name is the administrator said i couldn't download as i'm not admin, whch i am, so i set up another user downlad got to 51% after 12 hours so cancelled it.  truth be told i dont know what i'n doing and i hate windows 8!  please help!
    Thank you

    You can try downloading 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components (put them in the root of C:\)  then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
    tt2

  • How can I get ITunes to install on my D drive

    I have a Dell laptop that has been a great computer.  I did not oreder it, but rather purchased it in a store (hence my problem).  The hard drive is partitioned into two drives:  C Drive for the operating system and D Drive for all the data.  I understand why they did it, even though I don't wholey buy into its need......  Anyway, to the ITunes problem.  About a year or so ago, I ran out of room on my C Drive.  I noticed that lots of my programs were installed there.  I deleted many programs and then re-installed and directed them to my D Drive.  One of those programs was ITunes.  However, it repeatedly shows on the C Drive.  I am not talking about my library, as I have it on an external hard drive and know how to point to it.  We have several devices (2-IPhones, 3-IPods and 2-IPads).  Over a period of time the C Drive just gets overloaded.  I have had to completely delete ITunes twice and then re-install it to clear out enough space to run the computer.  VERY, VERY, VERY frustrating.....
    I am hoping I am just missing something.  I have read that others have this problem too, but I have yet to see any solid answers on this.  Other than re-partitioning, and I am nervous about that.  t least to do it myself.
    Has anybody come up with anything new on this topic?
    Cheers,
    J

    Relocate iOS device backups
    Assuming you're running Windows Vista or later you can use the following steps:
    Open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up.
    To move the current backup folder from C: to D: type in this command and press <Enter>
    Move "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
    Where <User> is your Windows user name.
    To make iTunes look for the data in the new location type in this command and press <Enter>
    MkLink /J "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
    If your target drive has a different letter or you already have a folder called "Backup" then edit "D:\Backup" accordingly in both commands.
    If you're still running Windows XP you can use Junction (cmd line tool) or NTFSLink (shell ext). In both cases you move the existing folder to a new location, create an empty folder where the old one used to be, then use the tools to get the operating system to link the two together and silently redirect any file operation on the old location through to the new one.
    Note that while this method works for iOS device backups it cannot be used to redirect sections of the media library.
    tt2

  • Please can anyone help me..I can not get itunes to install,i get a error message writing to file c and says i need to verify access to directory please help me

    I need help in trying to install I Tunes,,,after multiple attempts I have now pulled all my hair out,and I am without I Tunes,,,I have tried everything ,and all the ideas that I have found in trying to seach the reason for my problem.it will download quick time,,,it gets about half way through I Tunes and I get a error message that says...........Error writing to File C /program files x86  itunes .tunes exc.verify you have access to that directory......I need the wisdom of any and all that are smarter than I about this issue.........I would appreciate any and all help ..thank you....

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Can't get itunes to install. Microsoft error message, an error has occured.

    I have purchased an ipod - great. I tried to download the software provided. At the very end of the download a Microsoft error message appears stating an error has occured and needs to close. Send error report yes/no.
    Okay - I tried the uninstall - "repair: through MY COMPUTER, still no luck. Same error message comes up.I then completely unistalled itunes from my computer.
    I then went to Microsoft to update my computer. My computer was up to date. I have a Dell computer with Windows XP Home edition with service pack 2. I then went to Dell and checked with them. Computer is up to date.
    I then called Apple who walked me through the steps to download Quick Time and itunes from the internet. Quick Time downloaded, but iTunes did not.
    We then did the "msconfig" and tried again. Same thing, an error message occured. Apply said it was a Microsoft problem.
    I contacted Microsoft, they checked the computer and said there was no problem. To be on the safe side, I reinstalled Microsoft on the computer to ensure I wan not missing any files.
    I then went back on line to Microsoft to make sure my computer was up to date. I also ran the Window's Install clean up to ensure all was removed.
    I called Apple again. They walked me through the same process and after two hours still the same error message. I service tech then tried to transfer me to a supervisor but instead hung up on me.
    HELP! What else do I need to do to get this to work?

    EVERYONE PLEASE!!! I do NOT mean to be UGLY but it is incredibly DIFFICULT to help when I have eleventy million people popping in for help in someone else's thread. PLEASE, I Beg of you, POST YOUR VERY OWN THREAD WITH YOUR ISSUES, Windows OS, Service Pack, Antivirus and Firewall Software, any error messages, etc. That way I can help each and every one of you without feeling like I need to pull may hair out. It is against forum rules to threadjack another user's post anyway. Thank you. I will ignore this thread if threadjacking continues and no one will get advice.
    I appreciate it greatly.
    Cheers,
    Rachyl

  • I can't get iTunes to install on my HP windows vista 64 bit PC.

    I uninstalled all items and re-installed per some recommendations on the forum and I still get error messages.

    Try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Can't get iTunes to install have done all Apple recommend on their support

    Hi Everyone,
    I am new to these and forums generally. And this request is on behalf of my teenage daughter, whose mini ipod I am trying to sort out.
    I have got a problem installing iTunes and I am really hoping that someone here can help, as Apple's support don't seem to know how to resolve it, so look at this as a challenge.
    I have gone through the recommendations that apple have given me and other than the itunesinstall,exe file on my desktop, I don't seem to have anything to do with iTunes or Quicktime on my computer, but when I try to install iTunes I get the following message: The installer encountered errors before iTunes could be configured.
    To try these operations at a later time, please run the installer again.
    Can anyone please please help, I am at my wits end here and have spent weeks searching for a way to simply install iTunes, Apple haven't been very helpful at all and I don't know what to do next.
    I hope to hear some positive suggestions. Thanks for reading.
    Hypnoman

    CoJeff,
    No I can't install Quicktime either, each time I try to install it I get a message 'The older version of Quicktime cannot be removed. Contact your technical support group.'
    I have gone through all the apple support pages and have removed every trace of Quicktime, from every part of my machine, yet it still says this every time.
    I have also shut down all the other programs that run in the background, when I have tried to install both iTunes and Quicktime.
    I just don't know what to do next, surely if apple don't have the ability to be able to sort this out, there is something wrong, but because my daughter's mini ipod is out of warranty (in fact prehistoric by todays standards) they aren't interested in helping.
    I hope you can perform some kind of miracle here and she would love to be able to use it again.
    Thanks

  • Help! can't get itunes to install on my computer

    I recently got my own computer and installed Windows 7 on it. Now, I'm trying to put my music on it and i need to install itunes. it won't work. I click on the Download iTunes button, and it sends me to the "Thank you for downloading!" page and NOTHING happens.
    please help!
    thank you!

    I'm using internet explorer simply because i couldnt get mozilla firefox to install either. I'm having trouble downloading ANYTHING from apple...
    Ahhhhh ... In that case, let's try this.
    Head into your Internet Options control panel. Click the Security tab, and then select "restricted sites". Click the "Sites" button.
    Is there an entry in there for appldnld.apple.com.edgesuite.net ? If so, try deleting that.
    Any better luck with downloading an installer using IE after that?
    If there wasn't an entry in restricted sites, try instead heading into "Trusted sites" and adding an entry for appldnld.apple.com.edgesuite.net . Any better luck after that?

Maybe you are looking for