Can't get Itunes to open on Windows

I am trying to set up an ipod shuffle for the first time. I downloaded and installed itunes from the apple web site but itunes will not open. When I plug the shuffle in the user agreement page comes up and I click agree and then nothing else happens. If I double click on the itunes icon the agreement page comes up and after I click on agree a box popes up saying that itunes has encountered a problem and is closing. I have tried uninstalling and reinstalling several times and still doesn't work. Any help would be appreciated.

Try using this article and it should correct the issue.
http://docs.info.apple.com/article.html?artnum=93698
Very important that you complete steps 11 - 19 to completely remove itunes before reinstalling. If these steps are not done then the Issue may not be resolved with just removing the Application from Add/remove Programs in windows

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