Can't import .mov files into adobe premiere pro cs6. Help please!

Help please. When i try to import .mov files i get a message saying, "The importer reported a generic error." This video was taken from a nikon D7000 camera. If you have any questions i can answer them very quickly!

Hi WatsYourPowerLvl,
Thanks for posting on Adobe forums.
Do you have QuickTime Player installed on the machine ?
if not please install from :
for MAC : http://support.apple.com/kb/dl923
for Win : https://www.apple.com/in/quicktime/download/
if yes please tell us following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
and
if windows, Please check if you have windows defender turned on ?
Regards,
Sandeep

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