Can't import video clips using Transfer Utility LE

I'm experimenting with my new VIXIA HF R50 camcorder. Having trouble getting the scenes onto my computer. Is it necessary to use Transfer Utility LE with this camcorder, or can I import them using my video editing software - Studio 16 Ultimate? I tried the latter, and it hasn't worked yet, but then nothing is working.

Hello Magnolia!
When saving movies on a computer, you can use Transfer Utility LE for AVCHD movies and ImageBrowser EX for MP4 movies.
Saving AVCHD Movies
With Transfer Utility LE, you can save to your computer the scenes you have recorded. Download the software and install it before you connect the camcorder to the computer for the first time.
1. Power the camcorder using the compact power adapter.
2. Camcorder: Press < > to set the camcorder to Playback mode.
3. Camcorder: Open the desired index screen for AVCHD movies.
4. Connect the camcorder to the computer using the supplied USB cable.
NOTE : Camcorder: When the [Select the memory for connection] message appears, touch [All (for PC only)].
5. Computer: Double-click the icon shown below to open the software Transfer Utility LE.
6. Use Transfer Utility LE to save your AVCHD movies.
Saving MP4 Movies and Photos
When saving MP4 movies to a computer for the first time, it is necessary to install theImageBrowser EX software..
1. Power the camcorder using the compact power adapter.
2. Camcorder: Press < > to set the camcorder to Playback mode.
3. Camcorder: Open the [Movie Playback] index screen for MP4 movies or [Photo Playback] index screen.
4. Connect the camcorder to the computer using the supplied USB cable.
5. Computer: Start CameraWindow.
6. Computer: Save the desired MP4 movies or photos to the computer.
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