Can't increase monthly payments online

I've just tried to up my monthly payments online but I got an error message and was advised to drop the payment amount instead of increasing it.
I guess it's because I have a good credit balance at the moment, but the thing is, I know I have used a lot of BBtalk calls and extra broadband usage recently and expect to for the foreseeable future so I want to increase the monthly payments now rather than be faced with a large bill later on.
Has anyone else encountered this problem?
Del.
Solved!
Go to Solution.

Hi Djh22
It's not really how direct debits work on the Monthly Payment Plan system, on this system you don't really get a bill its more of a statement as because your on Direct Debit you don't receive things like reminder bills.
If you really want to increase the amount I can try to do this for you but the system does tend to decrease again if there is a high credit balance on the account.
Either way if you email me at [email protected] with your account details and the amount you would like me to increase it to.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

Re: Can't increase monthly payments online

SORRY HAD TO COME THROUGH YOUR POST TO ASK QUESTION DONT REALLY UNDERSTAND HOW TO USE FORUM . ANYWAY 6 JUNE CONTACTED BT ABOUT CHANGING BILL DATE FROM 22 TO 30 OF MONTH SAID I COULDNT DO IT COS I PAY IN FULL EVERY MONTH ANYWAY THEY SUGGESTED I CHANGE TO MONTHLY PAYMENT PLAN AND PAY 70 POUND MONTH I WAS CONCERNED COS I DO TAKE BOX OFFICE FOR KIDS AND DONT WANT TO HAVE ANY ARREARS ANYWAY RECIEVED EMAIL THIS MORNING AND THEYVE UPD MY BILL TO 107 A MONTH COS THEY SAY I WONT BE PAYING ENOUGH . PHONED THEM WAS TOLD I HAD TAKEN OUT A QUARTERLY BILL WHICH I KNOW NOTHING ABOUT TOLD THEM I WANT TO CANCEL THEY SAY CANT UNLESS I PAY 213.93 YET I ONLY PHONED THEM ON 6 JUNE AND MY LAST FULL BILL WAS ON 22 MAY PAID IN FULL YET CHARGING IN ADVANCE TILL 6TH SEPT . HELP ANYBODY PLEASE

Try an online chat, they may be able to help. Use this link
https://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If they can't help you could contact the forum moderators who are a BT UK based team and they may be able to help. They can take 3 working days to respond. Contact them by using this link
https://bt.custhelp.com/app/contact_email/c/4951
As an aside can you please take your typing off capitals. It is difficult to read and is considered as shouting on forums.

Increased monthly payments

Hi,
I have problem.
The BT increased my monthly landline payments from £12.something to £21.50, based on my bill from October.They are saying it was 46.50, but I`have never used my landline.they even chargin me £1.5, that I didn`t make 2 calls a month. Only for internet conection. I sent them email, it must have been a bill or payment for 3 months together. Now I`m demanding my money back, but only thing they can do, is to lower my monthly payments to £14.
They ignoring my quetions where did they get that £46.50, and if they will pay me money back.
Where can I complaint?
Is there anywere else,where I can complaint?
Thanx.

This is what I used, all my calls.
Sun 17 Oct 10
16:54
48:09
£0.000
Sun 10 Oct 10
16:21
30:01
£0.000
Sun 10 Oct 10
15:55
26:10
£0.000
Sun 10 Oct 10
15:34
2:04
£0.000
Sat 09 Oct 10
15:17
10:43
£0.000
Sun 12 Sep 10
13:52
28:42
£0.000
Sun 05 Sep 10
14:30
58:42
£0.000
Sat 28 Aug 10
15:43
53:10
£0.000
Sat 28 Aug 10
13:09
16:55
£0.000
Sat 28 Aug 10
12:44
18:54
£0.000
Sun 08 Aug 10
14:40
37:54
£0.000
And this is what they replied:
The monthly payment amount is consistently being monitored by the system. Every time your quarterly bill goes higher or lower than 2 time your monthly payment the system automatically changes the payment amount by 30-35%. In your case the the November bill was £46.34 in debit which is more than twice your monthly payment of £12.79. This is why the monthly payment was changed by approximately 35% which confirmed on the first page of your bill(03/11/2010).
Of course my quaterly bill will be 2x higher than monthly paument!!! It`s for 3 months!

Is there a know cause why I can't make a payment online

For more than a couple months I keep getting unable to complete your request card number must be numeric with no spaces. I've had Verizon for years, always made my payments online, now it's not letting me. I chatted with someone about the issue, all they would say is sorry for an inconvenience it may cause. That doesn't help me find out why it's not working, I know I've entered the number correctly and no spaces.

Let's explore payment options chiefjoe2853! I just tested processing a payment and all is good on our end. Please try paying at this link vzw.com/PayMyBill and keep us posted. You can also pay using your Verizon Wireless phone if you call #PMT. If you have a prepaid service phone, please reach out to our prepaid customer service team at 888-294-6804 for further assistance as we do not have access to prepaid accounts.
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Can use monthly payment for iphone 4s in malaysia

i wan to buy iphone 4s but i can't afford it because it to expensive which is RM 2199 malaysian ringgit. so anyone can tell me "can i use monthly payment for iphone 4s in malaysia "thanks"I HOPE YOU WILL ME BACK AS SOON AS U CAN"

You will either need to get a credit card or take out a loan from a bank if your carrier does not offer credit for phone purchases.
On a non-technical note, if you can't afford it and don't have sufficient credit to purchase it, maybe you should devote your energies to things more important than getting the latest smartphone.

Credit Card and Paypal Payment Online?

Hi All,
As I understand it, you can use multiple payment types on a purchase at BestBuy.com, but you are limited to only one credit card per transaction.
I have an Amex gift card, that I believe Best Buy would consider as a credit card, that I would like to use on a purchase, but it is not enough to cover the whole cost. Can you make a payment online using a credit card and Paypal (that way the purchase is using only 1 credit card), or are you limited to just one or the other?
Thanks.
Adam

Hi there Adam,
This is a fantastic question! You are correct that a gift card branded with a major credit card logo, such as American Express, would be considered a credit card by our system. Sadly, you wouldn't be able to combine a credit card payment with a payment from PayPal as well. I apologize for any disappointment that this news may bring you. With that said, you may combine PayPal or a credit card payment method with Best Buy gift cards or My Best Buy rewards certificates. For more information, check out our Payment Methods page on BestBuy.com.
Cheers,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

If I purchase a phone online can I get the monthly payment without the two year contract?

If I purchase a phone online can I get the monthly payment without the two year contract?

There is the Edge payment option to spread the full retail price of the phone over the course of two years. It is a payment contract and not a service contract.

Huge increase in monthly payments AND billed for w...

I moved back to BT for calls a couple of years ago and set up a monthly payment plan to help with the cost as I'm on a low income. In March I also signed up for BT Broadband. My payments up until then had been £45 a month, BT anytime plan ( I use about £12 a month on non-inclusive calls to mobiles) I thought this was high just for calls but was told this was as low as they would allow. On checking my online account recently I discovered that the monthly payment has now increased to £81!? I knew that adding the Broadband would increase the payment but almost double it??
This was apparently due to the way BT now bill. Fair enough but surely it's unfair to pass on such a huge increase in payments for something BT have chosen to do - and with little notice.
Anyway, long story short - I decided to allow a couple of these £81 payments to come out of my account so as to clear what was a £36 CREDIT and is now a £124 Debit, due to the changes, and then call and ask if the payments could be reduced.
Imagine my anger when checking my bank account the other day to discover that BT had tried to debit £82 from my account for the WHOLE BILL AMOUNT! Unfortunately I did not have the money in the account and the direct debit was returned - leaving me with a £30 bank charge for a returned debit that should not have been taken in the first place. I phoned CS an was told 'sorry, our mistake'.
Where do I stand with regard to having this charge reimbursed to me? I cannot afford to lose £30 due to BT's incompetence.
Could a mod please look into this for me and let me know how I can reclaim the bank charge? And is there any chance my monthly payments could be reduced?
Thank you.

Hi onlythebun
I'll be happy have a look into this and see whats going on.
Could you email me at [email protected] with your BT account and telephone number please along with a link back to this thread.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie

Hi there, I made the monthly payment for the Adobe apps, i managed to download Illustrator and Photoshop but can't seem to download Indesign. It says that "file seems to be corrupted... try later". How do I solve this problem?

Hi there, I made the monthly payment for the Adobe apps, i managed to download Illustrator and Photoshop but can't seem to download Indesign. It says that "file seems to be corrupted... try later". How do I solve this problem?

Hi shuster9,
It seems the downloaded setup for InDesign has got corrupt.
Could you please clear the TEMP from your computer and then retry.
Thanks,
Manish Sharma

I'm from Brasil and I have a Iphone 4 with 3 month in use.I can give as part payment of a Iphone 5?

I'm from Brasil and I have a Iphone 4 with 3 month in use.I can give as part payment of a Iphone 5?

Are you talking about buying a new iPhone in Brazil? You will have to go to the Apple store and see if they offer buy-back or trade-ins in Brazil. They have offered that in the US Apple stores, but the value of the trade-in is pretty restricted. It is often better to sell on eBay or similar and use the money for the new iPhone.
Check with your Apple store and see what they are offering.

Dear Customer Service Team, I bought a twelve-month Dreamweaver CC program with monthly payment that I have paid via bank transfer and there would be a question about the activation. How could I get the license key with which I can activate my account? I

Dear Customer Service Team,
I bought a twelve-month Dreamweaver CC program with monthly payment that I have paid via bank transfer and there would be a question about the activation. How could I get the license key with which I can activate my account? I can not find it and now I only have access to the trial version.
Thank you for your help in advance.
Kind Regards,
G. Zsolt

There is no serial number require for Creative Cloud products, you may activate the products using your email address and password which is associated with Adobe. If your Dreamweaver asking for serial number, then make sure you are signing in with correct email address.
You may also refer below link
Sign in, activation, or connection errors | CS5.5 and later

Can't make payment online

The website will not allow me to make payments online and I can't find a phone number anywhere. Please help.

Hi lgilner
Sorry you are having difficulty making payments online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Can I consolidate my individual purchases into one monthly payment?

I recently purchased a monthly payment for Photoshop and Lightroom, then saw that this was affordable so I purchased after effects on a monthly as well, now I wish to purchase adobe premiere pro on a monthly bases as well, then I'd have three separate payments. Is it possible to consolidate all of them so I got just one monthly payment?

Hi Christopher,
We would like to inform you that, if you have three different subscriptions then, they would be billed individually.
However, if you switch to Creative Cloud Complete subscription ,then you can have just one monthly bill and can use all the Creative Cloud software.
Kindly check the plans: Creative Cloud pricing and membership plans | Adobe Creative Cloud
Thanks,
Atul Saini

Hi, I have on my credit card monthly payments of fertilizer, and when I want to reveal to LR I get a reading indicating I should renew the subscription in order to use this function, alguine can help me ?? thx

Hi, I have on my credit card monthly payments of fertilizer, and when I want to reveal to LR I get a reading indicating I should renew the subscription in order to use this function, alguine can help me ?? thx

Thanks John, but this way is you get to this forum marinate options were
not available
2015-01-12 22:21 GMT-03:00 John T Smith <[email protected]>:
Hi, I have on my credit card monthly payments of fertilizer, and when
I want to reveal to LR I get a reading indicating I should renew the
subscription in order to use this function, alguine can help me ?? thx
created by John T Smith <https://forums.adobe.com/people/JohnTSmith> in *Adobe
Creative Cloud* - View the full discussion
<https://forums.adobe.com/message/7089860#7089860>

Can't increase monthly payments online

Similar Messages

Maybe you are looking for