Can't install Adobe Photoshop Elements 9 onto my iMac from CD
I can't install Adobe Photoshop Elements 9 onto my iMac I just purchased. The software is brand new, the CD appears to read fine. The instillation "on-screen" instructions are not popping up. I have had the software a minute, purchased it new but was waiting till I could afford an iMac. Any suggestions?
How are you using a CD with a new imac? They haven't had disc drives in years.
Try downloading from here and use the serial number from your boxed version:
Download Photoshop Elements products | 9, 8, 7
However, there are a couple of other things to try. First of all, PSE 9 has both mac and windows discs. If the disc doesn't mount on the desktop, then you've got the wrong one. Go get the other one and when it appears on the desktop, double click it. Then double click Adobe Photoshop Elements 9, double click Install/Setup (can't remember which it was for PSE 9, sorry). There is no automatic install for PSE for mac, since macs have no autoplay function for security reasons, and there isn't any window with instructions, either. You just keep double clicking till it installs.
Similar Messages
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Can't install adobe photoshop elements on my new HP computer with windows 8
Can't install adobe photoshop elements on my new HP computer with windows 8.
Which version of PSE? Older versions are simply not compatible. Only 10 and 11 are.
Mylenium -
why I can only install adobe photoshop elements 12 but not able to install adobe premiere elements 12 with the same serial number to my macbook?
Photoshop ElementsPSE and PRE have different serial numbers. If you bought both programs you should have two separate serial numbers.
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Can't install Adobe Photoshop elements 4 anymore. Why?
Greetings!
I tried to open a post with the support team, but they said that the support for my product was no longer available.
I'll copy the post I posted to the support:
After not using Adobe photoshop elements 4 for a year, i decided to install it again on my new harddrive as my last one crashed. When I
try to install from the CD an error message shows up telling "This installation package could not be opened. Contact the application
vendor to verify that this is a valid Windows installage package". I've tried to install the CD on several computers after that, but I just get the same error message every single time. The CD is not damaged/scratched in any way as it has only been stored on the box it came with.
I am using a legal version of Windows XP and I don't have pirated software that should effect the installation.
Operating System: Windows XP Home
Browser: Opera
Has it ever worked? If so, what's changed? (provide comments in description field): Yes
Same results with different file?: Not Applicable
Same results with different computer?: Yes
Recent System Hardware or Software change?: No
I'm considering just downloading pirated software instead. I bet I can have less problems and better support if I download it pirated, instead of buying it (AGAIN) for a 100$. It's ridiculous if u ask me.If you are lucky...
You could try coping the CD contents into your OS clipboard and paste it onto your destop. Run the setup.exe from this desktop folder. It's worth a try although I'm doubtful it's the answer. (Opera shouldn't be a factor...use it myself.)
Could be XP SP2 related maybe have a look at this thread:
http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=250182&start=0
or perhaps the windows installer package isn't up to date...see this:
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD41 38C&displaylang=en#Requirements
and this goes with the above link...it's to do with Office but note the cause of the error:
http://support.microsoft.com/kb/828380 -
My Photoshop Elements 9 stopped working a couple of weeks ago. When I clicked the PSE button nothing happened. I tried this several times over a few days and it still failed. I uninstalled the program and re-installed it. It worked well. Then I tried to install the Update 9.0.3. The download was almost successful. When it was about to show 100% successful for the download, an error message said the installation had failed and that I should try later. I tried this many times over a few days and the same result occurred. I tried troubleshooting and the answers to questions, but I could not find an answer. I don't know where to go to see if anybody has answered my question. How can I install Update 9.0.3?
Colin HansenTry downloading and installing the 9.0.3 updater from here:
mac
Adobe - Photoshop Elements : For Macintosh
windows
Adobe - Photoshop Elements : For Windows -
[locked] Can't install Adobe Photoshop elements 4 anymore. Why?
Greetings!
I tried to open a post with the support team, but they said that the support for my product was no longer available.
I'll copy the post I posted to the support:
After not using Adobe photoshop elements 4 for a year, i decided to install it again on my new harddrive as my last one crashed. When I
try to install from the CD an error message shows up telling "This installation package could not be opened. Contact the application
vendor to verify that this is a valid Windows installage package". I've tried to install the CD on several computers after that, but I just get the same error message every single time. The CD is not damaged/scratched in any way as it has only been stored on the box it came with.
I am using a legal version of Windows XP and I don't have pirated software that should effect the installation.
Operating System: Windows XP Home
Browser: Opera
Has it ever worked? If so, what's changed? (provide comments in description field): Yes
Same results with different file?: Not Applicable
Same results with different computer?: Yes
Recent System Hardware or Software change?: No
I'm considering just downloading pirated software instead. I bet I can have less problems and better support if I download it from [deleted] instead of buying it (AGAIN) for a 100$. It's ridiculous if u ask me.Have you contact Adobe directly as you should yet? These forums are for user-to user help.
Adobe is practically free support too when you buy the products. I doubt they charge much at all for support with their products, you are paying more for a license to use the product commercially. The point is, even if someone managed to revser engineer a product, then sold it on for cheaper, if the product gets a fault or goes down, the person who modified it can't even help with that because the company that orignally made it would be the only ones lightly to know. Its not worth the risk at the end of the day. If you're going to get pirated coppies, get your monies worth and pay nothing....give you some more money to spend on the company when they sue you for it. -
How can I install our new program (never installed previously) Adobe Photoshop Elements 8. The Wizard is interrupted before installation starts. Why? What do I do?
Do you receive any specific error messages at all? You may also want to review Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.
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Can I install Adobe Photoshop Elements 13 on a Vista computer?
I just purchased and downloaded Adobe Photoshop Elements 13. It did not tell me on the page where I purchased it that it will not install on a Vista computer. What should I do?
I am having the same issue however I use windows 7. I try to install and a window pops up to log into adobe. After I log in the screen just has that loading image. I have let it run for an hour and nothing happens. I contacted customer support at adobe and they used a program to share my computer and still could not figure it out. So, they had me download the software from a link, which took 3 hours. Then the same log in screen popped up and the same exact thing happened. So, I contacted Amazon and they offered to let me return it for a refund. I am sending it back. I will not purchase anything from adobe again.
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Issues with Installing Adobe Photoshop Elements 8 on iMac
Hello Members,
I no longer have Adobe Photoshop Elements 8 registered on any computer as my previous computers crashed and the hard drives were no longer functional. I tried installing the Adobe Photoshop Elements 8 Disc on my new iMac computer and it's telling me that I have installed this software on other computers which have exceeded the maximum installations. Could you please let me know how I am able to use the same license number and install this software on my iMac computer? Thank you.You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
To get help now click here for product support -
So I'm installing all my products onto my new computer. I go to install the above products and I can't find a setup.exe file or any way of installing the product onto the computer. There's nothing wrong with the computer so I don't want to hear from anyone telling me to do a clean boot or anything like that. I understand that I've used the products before and so that might have something to do with it. I can't deactivate it because I've returned the old computer. I'd appreciate any help.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Can't install Adobe Photoshop Elements 13 on PC
I'm trying to install this software (Microsoft version) onto my PC and keep getting a message that this program is counterfeit. My husband purchased this for me at Christmas from Best Buy so it is NOT a pirated program. I've registered my redemption code and received a serial number- Why won't this download for me?
Try This is the error message I receive when attempting to install Adobe Elements 13. The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit.
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Can't install Adobe Photoshop Elements 10
I ALWAYS get the error: Error 1935. An error occurred during installation of assembly point..
I'm running Windows 7 64bit. Fed up with Adobe products now.It appears your .Net framework on your Windows 7 system has become compromised. I would recommend following the steps listed in Error 1935 | Assembly component Microsoft.VC80.CRT | Install | CS4, CS5, CS5.5 products | Windows - http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html to repair your .Net Framework.
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Installing Adobe Photoshop Elements 1.0.1 on Windows 8
I can't install Adobe Photoshop Elements 1.0.1 with Windows 8. The setup program shows the message "You need install Internet Explorer 4.0 or higher". What can I do?
Hi, I have the same problems, I can not reinstall my Photoshop elements1.0.1. on Windows 7. Same error : You need install Internet Explorer 4.0 or higher.
How should I use compatibity mode ? What should I do when I insert my CD on ?
Thank you -
Installing Adobe Photoshop Elements 10 on two computers running different Operating Systems
Dear Customer Support Team!
I have the following questions and hope to get your soonest response:
Can I install Adobe Photoshop Elements, I bought recently, on my two different computers; one is PC running Windows 7 and the other is iMac running Mac OS 10.6?
As my Adobe Photo Shop Elements 10 came bundled with the 'Trial version' of Adobe Premier Elements 10, can I purchase the 'Serial Number' only and how to do it?
Thank you very much indeed.
Best regards,
Steven Setiawan.Can I install Adobe Photoshop Elements, I bought recently, on my two different computers; one is PC running Windows 7 and the other is iMac running Mac OS 10.6?
Yes, PSE is cross-platform, anyway.
As my Adobe Photo Shop Elements 10 came bundled with the 'Trial version' of Adobe Premier Elements 10, can I purchase the 'Serial Number' only and how to do it?
You just buy a normal license as a download, if you so desire. This gives you a serial and a download option, the latter of which you then of course will not need and can simply input the serial in your disc install.
Mylenium -
I purchased an Epson Perfection V600 Photo Scanner which included a copy of Adobe Photoshop Elements 10. whenever I try to install Elements 10 on my iMac, it hangs up at 9% and doesn't complete. I am using the correct Adobe disk for Mac. What can I do to get this program installed on my iMac.
Can I install Adobe Photoshop Elements, I bought recently, on my two different computers; one is PC running Windows 7 and the other is iMac running Mac OS 10.6?
Yes, PSE is cross-platform, anyway.
As my Adobe Photo Shop Elements 10 came bundled with the 'Trial version' of Adobe Premier Elements 10, can I purchase the 'Serial Number' only and how to do it?
You just buy a normal license as a download, if you so desire. This gives you a serial and a download option, the latter of which you then of course will not need and can simply input the serial in your disc install.
Mylenium
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