Can't install AIR on Mac OS X 10.6.6

Hello,
getting the following error in the console log:
Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.6.6 x86
Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: Commandline is: -psn_0_2626177
Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: No installed runtime detected
tried to run the script as described on http://forums.adobe.com/message/3253740#3253740 - still getting the error above
Any ideas?
thank you

Hello Chris,
thanks for getting back to me. I managed to install the AIR using command line
and -silent -EULAaccepted options. Still having issues with installing Picaboo X
software, but i suppose it's a problem on their side as other apps are installing
without issues
thnx
sergej
From: chris.campbell <[email protected]>
To: Serhiy Kovalenko <[email protected]>
Cc:
Sent: Wednesday, January 19, 2011 6:22 PM
Subject: Can't install AIR on Mac OS X 10.6.6
Hi,
I'm sorry you're running into problems with the installer.  Was there any additional log information provided?  It appears that it's been truncated.  When the installer runs, do you see any dialogs, progress bars, or errors?  Finally, did you get any errors when you ran the AppleScript?
Thanks,
Chris

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    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: No installed runtime detected
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Launching subprocess with commandline /usr/sbin/chown -hfRP kgannon "/Users/kgannon/Library/Application Support/Adobe"
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/kgannon/Library/Application Support/Adobe"
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Starting silent runtime install. Installing runtime version 2.7.0.19530
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #1" errorID=1]
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Error during rollback ignored: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Rollback complete
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]
    Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Runtime Installer end with exit code 7
    Jul 12 16:53:29 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Runtime Installer end with exit code 7
    Jul 12 16:53:29 Kathleen-Gannons-MacBook-Pro com.apple.launchd.peruser.501[108] ([0x0-0x4f04f].com.adobe.air.Installer[834]): Exited with exit code: 7

    Chris,
    I've been looking at some of the scripts you posted in other threads. I'm trying to install AIR 2.7 so as to run You Need A Budget. I am having the same issue (Mac OS 10.6.8) and the sample commands that were on the help page don't seem to have worked.
    When I tried this command: "sudo chmod -R ug=rwx,o=rx /Applications/Adobe" it said no folder found, though I think that is my fault for having deleted the adobe folder. Will that require additional troubleshooting?
    The other commands from the help page didn't produce much of an effect. I have accessed the install log and I can share that with you as needed.
    Please let me know what else is required and if you would like me to open a new thread.
    Thanks,
    Nate

  • Can't install Air on XP

    Hi all,
    I can't install Adobe AIR on XP. This is a work machine but I do have admin rights. Any ideas?
    Thanks in advance.
    The error message:
    An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
    The log:
    Performing runtime install
    UI SWF load is complete
    UI initialized
    starting user confirmation
    Version of this installer: 1.5.2.8900
    Installation type: new
    starting install
    Scheduling runtime installation operations
    uninstall scheduled for 1.0.4, 1.0.6, 1.0.5
    Installed Product GUID:  is same:false
    Beginning runtime installation
    Beginning install
    Installing c:\docume~1\gcsgxc\locals~1\temp\air4b.tmp\setup.msi
    Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #3003" errorID=3003]
    Rolling back install of c:\docume~1\gcsgxc\locals~1\temp\air4b.tmp\setup.msi
    Rollback due to error complete
    error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #3003" errorID=3003]
    runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #3003" errorID=3003]
    begin quitting

    I'm wondering if a previous admin on your system has done any of the following that might prevent it?
    Administrators can apply the following configuration settings for Adobe AIR running on Windows:
    Preventing installation of AIR applications
    Preventing installation of untrusted AIR applications
    Disabling automatic updates of Adobe AIR updates
    These settings are intended for use only within a closed environment, such as an enterprise where an IT administrator controls the end-users systems. These settings cannot be used as part of a native installer for distribution in an open environment.
    On both Windows and Mac OS, there are administrative settings for SWF content loaded into Adobe AIR from external sources (outside the application).
    Preventing installation of AIR applications
    On Windows, add a DWORD value named AppInstallDisabled to the HKey_Local_Machine\Software\Policies\Adobe\AIR registry key, and set the value to 1.
    On Linux, modify the AppInstallDisabled setting in the globalRuntime.conf configuration file in /etc/opt/Adobe\ AIR/. For example, set AppInstallDisabled=1 to prevent installation of AIR applications.
    If no setting is present or if the value is set to 0, installation of AIR applications is allowed. However, users still need system privileges to install to the application’s destination directory. Also, if system policy prohibits installation via Windows Installer (MSI), that policy is also respected by AIR.
    Even if installation of AIR applications is allowed, the following restrictions are observed:
    On Mac OS and Linux, to install or update an application, the user needs to have adequate system privileges to install to the application directory (and administrative privileges if the application needs to update Adobe AIR).
    On Windows, a user needs to have administrative privileges.
    Preventing installation of untrusted AIR applications
    On Windows, add a DWORD value named UntrustedAppInstallDisabled to the HKey_Local_Machine\Software\Policies\Adobe\AIR registry key, and set the value to 1.
    On Linux, modify the UntrustedAppInstallDisabled setting in the globalRuntime.conf configuration file in /etc/opt/Adobe\ AIR/. For example, set UntrustedAppInstallDisabled=1 to prevent installation of untrusted AIR applications.
    If no setting is present or if the value is set to 0, installation of untrusted AIR applications is allowed. However, users still need system privileges to install to the application’s destination directory.
    An AIR application is trusted when it has been signed with a certificate that is trusted, or which chains to a certificate that is trusted on the installation computer. For more information, see “Code signing” in the Adobe AIR Security white paper (http://www.adobe.com/go/learn_air_security_wp_en).

  • Crash when installing AIR on Mac

    Here is my log for trying tio install Air.
    I have tried most everything that I have read and can not get this program to load.
    Jan 26 08:36:49 Pro-Eggz airportd[852]: _doAutoJoin: Already associated to “linksys”. Bailing on auto-join.
    Jan 26 09:34:49 Pro-Eggz mds[39]: (Error) Backup: Couldn't stat source path '/Users/DanEggert/Downloads/AdobeAIR.dmg' -- importing from backup path instead
    Jan 26 09:35:30 Pro-Eggz mds[39]: (Error) Backup: Couldn't stat source path '/Users/DanEggert/.Trash/AdobeAIR.dmg' -- importing from backup path instead
    Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
    Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: Commandline is: -psn_0_651423
    Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: No installed runtime detected
    Jan 26 09:48:51 Pro-Eggz com.apple.launchd.peruser.501[162] ([0x0-0x9f09f].com.adobe.air.Installer[1082]): Job appears to have crashed: Segmentation fault: 11
    Jan 26 09:48:52 Pro-Eggz ReportCrash[1083]: Saved crash report for Adobe AIR Installer[1082] version 3.1 (3.1.0.4880) to /Users/DanEggert/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-26-094852_Pro-Eggz.crash
    What do I do next?

    Hi,
    Please see this post for workarounds:
    Attention Mac 10.7.2 users that are crashing with Adobe AIR
    Thanks,
    Chris

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