Can't install Blackberry world after upgrade to 7.1

i can't install App world, it says error when it gets to a certain kb. I don't know what to do. Please help?

Klokkies2 wrote:
my phone has App world 4.3.0.26 on, 
Hello Klokkies2
Your Orginal issue is that you're unable to Download BlackBerry App World , So have you downloaded BlackBerry World in your device ?
Klokkies2 wrote:
 no upgrade is available and also why did all my contacts dissapear when I upgraded to 7.1 on BBM? i have tried both KB you sent nothing helps
What you are trying to Update  and reading BBM7 , our Contacts are stored with our BlackBerry ID , once you login with your same BlackBerry ID in your device your BBM contacts will be restored back. Those above KB rae not related to BlackBerry Messenger.
If you're having problem with BBM also then please clarify your exact problem.
Thanks.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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