Can't install Creative Suite CS5.5 on Macbook Pro

I recently purchased a new Macbook Pro and tried to install the trial of Creative Suite CS 5.5 Master Collection.
After pressing the "Download Now" button, a new window opened up saying "Install Adobe Download Assistant."
When I double click that, the download window opens up. But the whole download bar has been loaded, nothing happens. No window pops out or whatsoever.
I tried to contact Apple to see whether they could help me, and the person told me that a possibility is that the system reuirement states that it's compatible for "Mac OS X v10.5.8 or v10.6; Mac OS X v10.6 required for Adobe Flash Builder™." Apparently the one I bought is a newer version of 10.7.
Do you maybe have an installer for the 10.7 version? Or any other solution to this problem?
Thank you.

Hi,
You need Snow Leopard. If your MacBook can be update - http://store.apple.com/uk/product/MC573Z/A/mac-os-x-106-snow-leopard.
Jim

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Thanks!
Message was edited by: sushicrazy

Hi Sushicrazy,
You can install the Adobe Software on any number of computer but can activate it on 2 computers only which limits the use of Adobe Software on 2 computers however you can de-activate the software on one computer and activate on 3rd machine and can continue the cycle which will allow to use the application on 3 computer but deactivation and activation need to done.
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Troubleshoot with install logs
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brook55 wrote:
i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?
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6024] Mon Feb 09 22:07:36 2015 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.0.50.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 45268.7 milliseconds (45.2687 seconds) DTR = 12.8124 KBPS (0.0125121 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 38127.6 milliseconds (38.1276 seconds) DTR = 3438.03 KBPS (3.35745 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: D:\Adobe CS5_5
Updating media info for: {0094FC04-A548-4D8F-87C1-140431F76C2E}
6024] Mon Feb 09 22:07:36 2015 ERROR
DS011: No media information provided for removable source location
6024] Mon Feb 09 22:07:36 2015 INFO
-------------------- END - Updating Media Sources - END --------------------
:: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
6024] Mon Feb 09 22:07:36 2015 ERROR
DW013: Cannot initialize payload session
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
6024] Mon Feb 09 22:07:36 2015 INFO
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
thanks in advance for any suggestions - let me know what more is needed .....

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Hi, please help me!
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FATAL: DS003: Cannot extract 'C:\Users\Teo\Downloads\Adobe Master Collection CS5.5\CS5.5 Master Collection\Adobe CS5_5\payloads\AdobeXMPPanelsAll\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}'. Error: Error 1223 Operazione annullata dall'utente.
ERROR: DW001: Set payload cancelled status
ERROR: DW049: Payload {0094FC04-A548-4D8F-87C1-140431F76C2E} has an action "install" but no resultState
ERROR: DW049: Payload {00AEBAF2-D950-467B-BD24-449BCA2A4424} has an action "install" but no resultState
ERROR: DW049: Payload {0215A652-E081-4B09-9333-DC85AAB67FFA} has an action "install" but no resultState
ERROR: DW049: Payload {0669F23C-1B69-41B4-A3ED-4F54A5986D66} has an action "install" but no resultState
ERROR: DW049: Payload {067E43CD-3E9C-44BA-89FA-EDE7461BC22B} has an action "install" but no resultState
ERROR: DW049: Payload {06D87C29-28E7-1016-A154-9C82FB835EBA} has an action "install" but no resultState
ERROR: DW049: Payload {07C64F28-6F4E-1014-A82C-D40EE8D79912} has an action "install" but no resultState
ERROR: DW049: Payload {08EF22BC-43B2-4B4E-BA12-52B18F418F38} has an action "install" but no resultState
ERROR: DW049: Payload {0A186736-9C62-48B2-B1DF-8A9C5CF7C997} has an action "install" but no resultState
ERROR: DW049: Payload {10355145-8A4C-47F3-994B-B9B81B4DABF5} has an action "install" but no resultState
ERROR: DW049: Payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} has an action "install" but no resultState
ERROR: DW049: Payload {17C6080E-F475-4B49-A30C-EEB85673E999} has an action "install" but no resultState
ERROR: DW049: Payload {1E9FC118-651D-4934-97BE-E53CAE5C7D45} has an action "install" but no resultState
ERROR: DW049: Payload {203E18AD-DCE0-439F-A79F-15D4CDA16592} has an action "install" but no resultState
ERROR: DW049: Payload {208DE3D5-541C-41B0-8595-7A608A6E4306} has an action "install" but no resultState
ERROR: DW049: Payload {23767F5D-A80C-4264-B8EA-ED4085FC332A} has an action "install" but no resultState
ERROR: DW049: Payload {2EE4F060-CEE6-4002-AA8B-91B791541767} has an action "install" but no resultState
ERROR: DW049: Payload {301D39AF-43B1-445B-88CF-D78584200322} has an action "install" but no resultState
ERROR: DW049: Payload {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} has an action "install" but no resultState
ERROR: DW049: Payload {32C78855-194D-4E66-9EB5-D6DC1C418D79} has an action "install" but no resultState
ERROR: DW049: Payload {3450d4c5-a82b-4428-a512-842ee1555a14} has an action "install" but no resultState
ERROR: DW049: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState
ERROR: DW049: Payload {3EE734CB-F7AD-4691-9712-066E9FEC3E62} has an action "install" but no resultState
ERROR: DW049: Payload {4058E728-84D8-45CE-8E2D-5F35BD6659A1} has an action "install" but no resultState
ERROR: DW049: Payload {43A1C48E-3E50-410e-951C-E17A66BBF824} has an action "install" but no resultState
ERROR: DW049: Payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} has an action "install" but no resultState
ERROR: DW049: Payload {4569AD91-47F4-4D9E-8FC9-717EC32D7AE1} has an action "install" but no resultState
ERROR: DW049: Payload {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317} has an action "install" but no resultState
ERROR: DW049: Payload {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} has an action "install" but no resultState
ERROR: DW049: Payload {4883A813-2805-4FA8-A91C-073BA7B2667A} has an action "install" but no resultState
ERROR: DW049: Payload {49E6D00F-3456-11E0-AE83-842B2B67A8CC} has an action "install" but no resultState
ERROR: DW049: Payload {4A4F91EA-5951-4C5C-B911-027D802817EB} has an action "install" but no resultState
ERROR: DW049: Payload {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} has an action "install" but no resultState
ERROR: DW049: Payload {4B51E596-6BB0-4244-9AB9-344AD5FA6726} has an action "install" but no resultState
ERROR: DW049: Payload {4C08199E-0D93-4227-8325-F024E71CA7A1} has an action "install" but no resultState
ERROR: DW049: Payload {50A1D318-3686-4258-911D-C63F68616E8F} has an action "install" but no resultState
ERROR: DW049: Payload {53AE650C-B909-474F-8A2E-540944D23A77} has an action "install" but no resultState
ERROR: DW049: Payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} has an action "install" but no resultState
ERROR: DW049: Payload {589C73F3-27A6-4177-BD6A-4D948E77CBFB} has an action "install" but no resultState
ERROR: DW049: Payload {5D2A85AB-7391-4EAC-AA61-D5D9C09E4F17} has an action "install" but no resultState
ERROR: DW049: Payload {5FA850A4-02D6-1016-89BE-9DA43E267FC4} has an action "install" but no resultState
ERROR: DW049: Payload {606A0AC5-5F90-4379-81AE-11B44707E094} has an action "install" but no resultState
ERROR: DW049: Payload {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} has an action "install" but no resultState
ERROR: DW049: Payload {650C9D09-D5BD-4532-8BEE-01DBC1DF5537} has an action "install" but no resultState
ERROR: DW049: Payload {6548A7DA-770A-4BCD-A6ED-719CC7B6FD1B} has an action "install" but no resultState
ERROR: DW049: Payload {69948243-C019-407C-A4DE-2AAF0A5BDAB0} has an action "install" but no resultState
ERROR: DW049: Payload {6BC81374-1E33-4495-93E2-DD2B10D358EE} has an action "install" but no resultState
ERROR: DW049: Payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} has an action "install" but no resultState
ERROR: DW049: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "install" but no resultState
ERROR: DW049: Payload {71BC8278-815D-4F8C-8FA5-C6F782C73892} has an action "install" but no resultState
ERROR: DW049: Payload {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} has an action "install" but no resultState
ERROR: DW049: Payload {75506BF3-0597-1016-8D09-EFDCD9BFC7FB} has an action "install" but no resultState
ERROR: DW049: Payload {7745F18B-FD8A-4011-BE16-588900C503D0} has an action "install" but no resultState
ERROR: DW049: Payload {7CAD45EF-24AD-4281-9236-7F8DDB0B9538} has an action "install" but no resultState
ERROR: DW049: Payload {7CF76BDA-73EA-4C46-A59D-FC3142D83E65} has an action "install" but no resultState
ERROR: DW049: Payload {7D676EF8-BB79-4741-B799-36F3F1F8DCCB} has an action "install" but no resultState
ERROR: DW049: Payload {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} has an action "install" but no resultState
ERROR: DW049: Payload {807D400F-6F4D-1014-9BE3-CB9A073F0DD9} has an action "install" but no resultState
ERROR: DW049: Payload {83C6E431-96D9-4EBC-AFBF-1F68F1975FFE} has an action "install" but no resultState
ERROR: DW049: Payload {83C78C4B-F8AC-4065-A7BB-A3356FC706DB} has an action "install" but no resultState
ERROR: DW049: Payload {857CC5F0-040E-1016-A173-D55ADD80C260} has an action "install" but no resultState
ERROR: DW049: Payload {89823DB1-05CA-1016-BA4A-BE6A29E42461} has an action "install" but no resultState
ERROR: DW049: Payload {8A144389-1133-4D18-9602-23F64D4A3DE6} has an action "install" but no resultState
ERROR: DW049: Payload {8DADF070-FE60-4899-8EF0-4242E7702F7D} has an action "install" but no resultState
ERROR: DW049: Payload {8F366029-8F3C-4400-BB65-7BFD1A58F200} has an action "install" but no resultState
ERROR: DW049: Payload {90BF0360-A1DB-4599-A643-95AB90A52C1E} has an action "install" but no resultState
ERROR: DW049: Payload {923C4A2E-2795-4363-9688-43ECAEBA93ED} has an action "install" but no resultState
ERROR: DW049: Payload {925D058B-564A-443A-B4B2-7E90C6432E55} has an action "install" but no resultState
ERROR: DW049: Payload {94252F70-345E-11E0-8003-0024E8692489} has an action "install" but no resultState
ERROR: DW049: Payload {96F1D55F-6FA7-4E60-9116-08E69FECA45B} has an action "install" but no resultState
ERROR: DW049: Payload {98DD55B6-C58C-462F-B8A4-F0585BFEBB15} has an action "install" but no resultState
ERROR: DW049: Payload {9A8B01C5-78D1-465F-B5F6-BD59B7800EC7} has an action "install" but no resultState
ERROR: DW049: Payload {9F16123E-05FC-1016-91BC-C090234C0EE3} has an action "install" but no resultState
ERROR: DW049: Payload {A80C015C-1939-42A5-AD2F-E76C7F194505} has an action "install" but no resultState
ERROR: DW049: Payload {AC76BA86-1040-7D70-7760-000000000005} has an action "install" but no resultState
ERROR: DW049: Payload {AE9B837F-D135-42FC-BE03-33545B5DCBDC} has an action "install" but no resultState
ERROR: DW049: Payload {B38441AD-009A-42A0-912E-EC07EC053F97} has an action "install" but no resultState
ERROR: DW049: Payload {B4B6FC1B-8BCD-450A-AA4B-F9CA200FC6D0} has an action "install" but no resultState
ERROR: DW049: Payload {B55FDCCB-8A45-4943-8D90-585C3490A032} has an action "install" but no resultState
ERROR: DW049: Payload {B7091600-995D-44EC-9B67-0E2025FDA600} has an action "install" but no resultState
ERROR: DW049: Payload {BD3F3C6B-5F98-109B-A0CA-B0FAE4A7D983} has an action "install" but no resultState
ERROR: DW049: Payload {BD85DFD4-005F-4219-8E27-C922CC4D8A61} has an action "install" but no resultState
ERROR: DW049: Payload {C1302004-7A3C-467A-80AC-4D0C9F6982C1} has an action "install" but no resultState
ERROR: DW049: Payload {C2F8BD34-1692-40F9-BA1B-1CFB2B5FED3A} has an action "install" but no resultState
ERROR: DW049: Payload {C8C1BAD5-54E6-4146-AD07-3A8AD36569C3} has an action "install" but no resultState
ERROR: DW049: Payload {C925A34A-01B9-42C3-BB88-C7A78835F0EC} has an action "install" but no resultState
ERROR: DW049: Payload {CA5071A7-A687-47B0-A1A4-F6D1857BE13C} has an action "install" but no resultState
ERROR: DW049: Payload {CBBBB5DB-8EF3-40D7-A9FE-5A69100C1EED} has an action "install" but no resultState
ERROR: DW049: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "install" but no resultState
ERROR: DW049: Payload {CC35904A-0197-4F06-BD70-9CE3DB24DBFD} has an action "install" but no resultState
ERROR: DW049: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} has an action "install" but no resultState
ERROR: DW049: Payload {CE45CAE5-0B56-4C52-AE07-98A05027A049} has an action "install" but no resultState
ERROR: DW049: Payload {CE75F5DB-8CA3-4E84-A30E-AF9160006105} has an action "install" but no resultState
ERROR: DW049: Payload {D0C50427-0E90-4821-91F3-D9476235901F} has an action "install" but no resultState
ERROR: DW049: Payload {D57FC112-312E-4D70-860F-2DB8FB6858F0} has an action "install" but no resultState
ERROR: DW049: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} has an action "install" but no resultState
ERROR: DW049: Payload {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has an action "install" but no resultState
ERROR: DW049: Payload {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has an action "install" but no resultState
ERROR: DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "install" but no resultState
ERROR: DW049: Payload {DD309051-FACF-4A5E-87F1-C57154BB3DE8} has an action "install" but no resultState
ERROR: DW049: Payload {DE9919D2-02F6-1016-B9D5-B7E70E2BA75F} has an action "install" but no resultState
ERROR: DW049: Payload {E348E466-429A-4FB0-AFCF-8306C16BBFF1} has an action "install" but no resultState
ERROR: DW049: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "install" but no resultState
ERROR: DW049: Payload {E471A41E-852F-4A85-AA74-5B82AB81C615} has an action "install" but no resultState
ERROR: DW049: Payload {E5F5A323-E3CA-4710-ABBB-2C0C25516F89} has an action "install" but no resultState
ERROR: DW049: Payload {E82097B9-A3B8-404A-9A92-AC16A8AC9576} has an action "install" but no resultState
ERROR: DW049: Payload {EB186BF2-0A84-40A2-B794-0326D3DF9973} has an action "install" but no resultState
ERROR: DW049: Payload {EE85C227-0148-4825-B659-6A1E142571EE} has an action "install" but no resultState
ERROR: DW049: Payload {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} has an action "install" but no resultState
ERROR: DW049: Payload {F2937914-2BD5-1016-9E87-984840B5D2BE} has an action "install" but no resultState
ERROR: DW049: Payload {F37EA9EC-638F-4E61-BED4-BDB10461D73B} has an action "install" but no resultState
ERROR: DW049: Payload {FB720658-01F4-4002-BB69-49E66CD82E30} has an action "install" but no resultState
ERROR: DW049: Payload {FD58D99B-9927-4226-8E00-959A4F76BD89} has an action "install" but no resultState
ERROR: DW049: Payload {FF5837B9-6F4D-1014-B2FA-C016F4A584FA} has an action "install" but no resultState
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe XMP Panels CS5: User cancelled installation
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: User cancelled installation
ERROR: DW001: User cancelled the operation

Either the install package is damaged or you are running out of temporary disk space....
Mylenium

Can't install windows XP to a macbook pro with an Intel X25-M SSD

It's a strange problem:
We just bought some new unibody macbook pro 2.8Ghz machines, (4GB ram)etc. We also obtained some of the new Solid State Drives (SSDs) from Intel, the X25M-80GB.
(part number: SSDSA2MH080G1C5)
After installing the SSD into the macbook pro, everything works.....in OSX. Installation of 10.5.5 went without problem, all updates/firmware applied, everything works fine.
The problems start when you try to install XP. We used the boot camp assistant, and created a 32GB partition, put in a XPSP2 disk, and start the installation.
Everything starts up nicely and goes to the blue/white text based installer for XP. It loads drivers, and then reaches the point where it would ask you to select a disk to install to (where you would normally see the three partitions, 1 being the FAT32 you select as C:).
However, what you get instead is an error message that: +"Setup did not find any hard disk drives installed in your computer...."+ and then you have to exit.
If you use the original 320GB drive, everything works as expected, (nothing wrong with the laptop hardware, or the installation CD). If you stay in OSX, everything works as expected. (nothing wrong with the Intel SSD either)
To further add information, we also installed the Intel SSD into a Mac Pro (2008) as a second drive, booting to a windows installation (through boot camp) on the first disk. Windows boots fine, but there is no sign of the other drive AT ALL. (not a driver issue here - there simply isn't any hardware here as far as windows is concerned.)
That brought us to our conclusion that there is something awry in the BIOS/EFI
being presented to Windows, that doesn't support the Intel X25M drive at all.
However, there is no user customisation (or even access) to the settings or what's happening at that point in the boot cycle, so I'm unable to diagnose further.
Given the Intel SSDs are using their SOC (system on a chip), (I believe - but I could be wrong on that one) perhaps that just isn't supported by the EFI?
Would appreciate some advice on where to go from here? These SSDs cost about 1400AUD+ each, so we'd rather like to actually use them....
I suspect we're asking/requiring for an EFI update.
(to head off some questions: Yes, we've used different discs, and also different computers...The disk and hardware themselves are just fine. Also, the drive WAS formatted with a GPT paritition.)
Thanks!

From reading Vista forums support for SSD is one of the things Vista SP2 and Windows 7 hope (need) to improve upon. I was in a similar discussion once befoe on SSDs:
http://discussions.apple.com/thread.jspa?messageID=8482110
http://news.cnet.com/8301-13924_3-10026010-64.html
http://www.intel.com/design/flash/nand/mainstream/index.htm
http://www.google.com/search?hl=en&rls=com.microsoft%3Aen-US&q=IntelSSDVista
I don't think it is EFI issue, but with XP and drivers, lack, and wonder if you can try with Vista?
http://arstechnica.com/news.ars/post/20080908-intel-tosses-hat-into-ssd-ring-wit h-80gb-launch.html
That won't solve performance issues, but should work.
http://www.reghardware.co.uk/2008/07/22/sandiskssd_vistabeef/
"My guess is that [Samsung and Microsoft] are maybe working on the OS recognizing an SSD with a 4K-byte sector size instead of a hard disk drive with a 512-byte sector size," Wong said.
Sun is already working with Samsung to bulk up SSD support on the ZFS (Zettabyte File System), which is included in the Solaris OS, and will also be supported in Apple's upcoming Mac OS X 10.6, codenamed Snow Leopard. Sun is adding capabilities to boost the durability and performance of SSDs on ZFS-based operating systems. For example, Sun may add defragmentation capabilities for SSDs, which organizes data in a particular order to enable quicker data access.
SSDs were not considered ideal for defragmentation because of limited read-and-write capabilities, Wong said. However, Samsung and Sun in July jointly announced an 8G-byte SSD that bumped up durability from 100,000 read-and-write cycles to 500,000. That brings defragmentation in SSDs closer to reality, which could improve its caching and provide quicker access to data. Sun plans to put SSDs into storage products later this year.
http://www.itworld.com/operating-systems/54115/samsung-microsoft-talks-speed-ssd s-vista

Can't install Creative Suite CS5.5 on Macbook Pro

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