Can't install itunes because of quicktime

My itouch won't register with itunes. A pop up for 10.1 came up, so I figured that was the problem. I started the download, but then I got two errors pertaining to quicktime. A box searching for the quicktime.msi destination, and "older version cannot be removed." I've tried downloading manually, it doesn't work. I've tried deleting both programs, STILL doesn't work. I've done a system restore - nothing works. I have no idea how to get itunes working again. I can't charge my itouch because it won't register. Any ideas?

A box searching for the quicktime.msi destination, and "older version cannot be removed."
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try reinstalling iTunes again. Does the install go through properly this time? If so, are you able to launch iTunes without the error message?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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Can't install iTunes due to Quicktime failing to install

I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
Thanks!

+I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
After you used CleanUp, did you manually remove any leftover QuickTime program files?
If not, let's run through a CleanUp routine again.
Run CleanUp and remove the QuickTime entry.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

Unable to install iTunes because of QuickTime

I have a Windows 7 computer system. iTunes worked fine until I tried to update to the newest version. In the process I was told that the installation couldn't finish because a newer version of Quicktime is installed. I can't uninstall Quicktime. When I try I am told that there is a newer version installed. I can't find the newer version to uninstall. I followed advice to completely uninstall iTunes and the other components. I did it in the order suggested. Now I can't reinstall iTunes because of the Quicktime issue above. I now can't update my iPhone or iPad. Can anyone help?

Hopefully this will help people out who have no luck manually removing Quicktime or using the Microsoft Cleanup Utility.
When you try to install Quicktime it references a REGISTRY key called HKEYCLASSESROOT\Installer\Products\5B09BD67-4C99-46A1-8161-B7208CE18121 WinXp or
E7004147-2CCA-431C-AA05-2AB166B9785D Win 7.
This is where it reads what version you have currently installed. No where is there any reference to Quicktime in it. It took me a good 2 hours of hacking up and logging the install to get it to finally show me what it was trying to do. Delete these keys and search for any other. I can confirm that the key does exist on both Windows 7 and XP.
There is also a folder with the same name in C:\Windows\Installers\{5B09BD67-4C99-46A1-8161-B7208CE18121} or {E7004147-2CCA-431C-AA05-2AB166B9785D} that can be deleted.
After this you should have a smooth clean install of either Quicktime or Itunes

HT201210 hello,can't install itunes because files are missing when downloaded,please help?

Hello,Please help me i had an update the other day.when i downloaded it ,it basically stuffed my whole itunes program.I am unable to access anything in relation to my itunes.I have uninstalled itunes several times with no joy.And always comes up missing files can't install.cant reinstall this great program and i am missing playing all of my music videos and music.Thankyou in this matter.I have windows vista home premium.

When I go to install itunes+quicktime it says "A newer version of quicktime is already installed. This installation cannot proceed while the newer version of quicktime is installed". Even though quicktime is not installed on my computer because I had uninstalled it. When I've tried to download quicktime by itself. There's a box that pop up's wanting the quicktime.msi install package or a alternate path. I found 2 quicktime.msi. One is from '08 version 7.4.5 the other from '10 version 7.6.9. When I've tried to repair the 7.6.9 it says "this action is only valid for products that are currently installed".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another QuickTime install. Does it go through properly this time?

I can't install iTunes because an older version can't be removed.

I can't seem to get Itunes to install. It keeps giving me a message that it can not remove an older version of Itunes. I've deleted every Apple related file, per recommendation of this site. I went in an cleaned up the registry of every reference to Itunes I could find and I still get this message.
Has anyone ever run into this before? I wish the install would give you more detailed info.

It keeps giving me a message that it can not remove an older version of Itunes.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I can't install Itunes because of Windows installer package error, please help!

I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
" There is a problem with Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
and tried to reinstall Itunes, didn't work, same error message.
After i tried to install Itunes in Clean boot still didn't work.
I also downloaded MicrosoftFixit.Program which apperantly fixed this problem for some people, not for me.
Then I extracted Itunes and tried to install all the components seperately, everything installed correctly, however when I tried to install Apple Software update
I got the same error message, i think it is the Apple software update that is causing this problem but I have no idea how to solve this problem.
How do I solve this, any thoughts or suggestions???

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Now, uninstall Bonjour from Control Panel.

Can't install Itunes due to Quicktime problems

I have tried to install Itunes a few times, but every time I do I receive this error message, 'A newer version of Quicktime is already installed. This installation cannot proceed while the newer version of Quicktime is installed".
I have uninstalled Quicktime and searched through my computer for other quicktime files and removed them but still keep getting this message. Is there something that I'm not doing?

You could try an installer cleanup with the Microsoft Installer Cleanup Utility.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Then you should find the program in All Programs (or the equivalent in Vista).
Remove any references to QUicktime. Sometime you find a blank entry or one with just a version number.
Are you installing the latest versions of iTunes and Quicktime?

CAN I INSTALL ITUNES WITHOUT NEW QUICKTIME?

I would like to intstall the latest ITunes with touching my version of Quicktime (7.2) as my editing program (Avid Media Composer) is only supported with version 7.2 Quicktime. I have Quicktime Pro and cannot uninstall and re-install as I believe my Pro version then becomes non Pro which my editing program requires.
Why does Apple do this?

I don't wont to bicker about this but i don't think that is the case. I installed itunes and it didn't install quick time.I went to the web sight and had to install Quick time separately.

I can't install iTunes because the older version cannot be removed.

Hello,
Im trying to Install iTunes and I got this problem :
http://yfrog.com/jx41498556p
Help me please
Message was edited by: Avivz450

These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Can't Install iTunes because QuickTime recognizes an older version.

I tried to upgrade my iTunes from 7.4 to 7.6 but I could not so I completly uninstalled iTunes and QuickTime. When I reinstalled iTunes I got an error message saying "A newer version of QuickTime is already installed. This installation cannot proceed wihle the newer version of QuickTime is installed." I have uninstalled everything apple related. I have downloaded the Windows utility cleaner and I am still having problems. I forgot to add that I am using Windows Vista 32 Bit. I cleared my Temp and had my brother come over and help me open the registry and we deleted every QuickTime related file. I still have this error message and do not know what to do. Any help would be much appreiciated. It is a good thing I backed up my Library on a disk.

Take a look in Task Manager just to see if anything Apple related is running, perhaps iPod or Apple mobile device related. Also right click on My Computer go to Manage + to expand Services and Applications then click on Services, to also see if anything Apple related is running.
One more thing comes to mind. There has been problems with QT instalations when K-Lite & Ace codecs have been installed on a computer. If you go to Search, you may want to look up some of b noir's post on this issue, if in fact these codecs were installed on the computer.
Message was edited by: Jacumba

Can't open itunes because of quicktime error message

hi
when i try opening itunes i get a message saying it can't run because it detects an error with quicktime. it says click "help". then i get something saying, "http status-message kb/304424". it also says description requested response not available. does anyone know how i can fix this?
thank you

iTunes depends on a good QuickTime install, because it uses QT codecs for video and audio.
Does QT open OK? If not, uninstall it using Control Panel > ADd/Delete Programs. Then install the standalone version. More detail:
http://support.apple.com/kb/TS1371

Can't Install iTunes. "Missing Quicktime.msi"

Hi guys.
When I try to intall iTunes its says something like this "Can't read the file: C:\WINDOWS\Installer\QuickTime.msi"
Whats wrong?

let's try this procedure first with that one.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
does the iTunes install go through properly now?

I can not install itunes because of this error

SERVICE APPLE MOBILE DEVICE FAILED TO START VERIFY YOU HAVE PRIVILEGES
I am the administrator on my computer so I'm not understanding what the issue is. I have never had a problem installing before.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I can't install iTunes, because error with apple mobile divice

Necesito que alguien me ayude. No puedo instalar la nueva version de iTunes por que me da los siguientes errores:
1. Fallo al iniciar el servicio Apple Mobile Device. Compruebe que dispone de suficientes privilegios para iniciar servicios del sistema.
le di ignorar y luego al querer iniciar iTunes me dice: erro 7 (windows error 12)
que puedo hacer

I have the same problem. HELP!

I Cannot install itunes because of an error (-42404) Can anyone offer a solution please?

I cannot install itunes because of an error (-42404) Can anyone offer a solution please?

A search of the forums would be a good place to start.
Also, check out the "More Like This" section to the right.
Amazing what a little effort put forth will reveal.

Can't install itunes because of quicktime

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