Can't install photoshop cs5 on Windows 7 laptop
Hello, I was attempting to install Photoshop cs5 on my Windows 7 laptop and every time I attempt to install it, the installer stops and pulls up a message saying, "Installer failed to initialize." so I've tried turning off UAC, running as administrator, using the hidden admin feature, and turning off all services, all to no avail. There are no errors in the installer logs at all, nor are there any failures. I require assistance.
2015-01-13 00:33:25 [15844] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-13 00:33:25 [15844] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-13 00:33:25 [15844] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-13 00:33:25 [15844] AMT: Virtualization Turned off
2015-01-13 00:33:25 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] PCDService: PCD Service in threaded mode
2015-01-13 00:33:25 [15844] performance: AMTPreObtainProductLicense took 100.920700 ms
2015-01-13 00:33:25 [15844] PCD thread: PCD thread started
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] AMT: App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-13 00:33:26 [15844] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: config: Host app was installed, using installed license configuration.
2015-01-13 00:33:26 [15844] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:26 [15844] config: Setting current license to the driver at startup because no mapping was found.
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-13 00:33:26 [15844] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current locale code: ALL
2015-01-13 00:33:26 [15844] config: Done loading configuration
2015-01-13 00:33:26 [15844] AMT: Locale from PCD [0] = en_US
2015-01-13 00:33:26 [15844] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Setting insalled locales
2015-01-13 00:33:26 [15844] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Application can be serialized (sif file found).
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-13 00:33:26 [15844] AMT: Application state initialized. Obtaining Product License.
2015-01-13 00:33:26 [15844] AMT: Obtaining client features from cache.
2015-01-13 00:33:26 [15844] AMT: Obtaining client product info from cache.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Running in PROV_APP
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: Using default media policy RET
2015-01-13 00:33:26 [15844] uiswitch: EULA has already been accepted.
2015-01-13 00:33:26 [15844] AMT: This is a subsequent launch. Deferring services.
2015-01-13 00:33:26 [15844] performance: AMTObtainProductLicense took 228.702499 ms
2015-01-13 00:33:48 [15844] AMT: Pre-Validating Product License.
2015-01-13 00:33:48 [15844] AMT: Services not yet loaded in this session.
2015-01-13 00:33:48 [15844] AMT: Loading services in background to get ready for Validate call.
2015-01-13 00:33:48 [15844] AMT: Spawning background thread to load services.
2015-01-13 00:33:48 [15844] performance: AMTPreValidateProductLicense took 10.070942 ms
2015-01-13 00:33:48 [15844] AMT: Starting work on prevalidate thread.
2015-01-13 00:33:48 [15844] AMT: AMT: PreValidating Product License.
2015-01-13 00:33:48 [15844] AMT: Launch Workflow not yet done in this session.
2015-01-13 00:33:48 [15844] AMT: Starting Background Subsequent Launch Workflow
2015-01-13 00:33:48 [15844] AMT: Starting ALM workflow.
2015-01-13 00:33:48 [15844] AMT: Initializing ALM for serialized activation.
2015-01-13 00:33:48 [15844] ALMService: Initializing as licensed app
2015-01-13 00:33:48 [15844] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-13 00:33:48 [15844] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-13 00:33:48 [15844] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-13 00:33:48 [15844] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-13 00:33:48 [15844] ALM: _info_: Host app is Licensable App
2015-01-13 00:33:48 [15844] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] config: Using default media policy RET
2015-01-13 00:33:48 [15844] ALM: _info_: MediaTagPolicy is RET
2015-01-13 00:33:48 [15844] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-13 00:33:48 [15844] ALM: _info_: Set Running Locale to en_US
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_Initialize, duration: 0.062 sec)
2015-01-13 00:33:48 [15844] AMT: Performing ALM silent license verification.
2015-01-13 00:33:48 [15844] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:48 [15844] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: Searching license for locale en_US ...
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: This is the running locale, stop the search
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:48 [15844] SLCoreService: Syncing to license store...
2015-01-13 00:33:48 [15844] SLCoreService: Found server mkey.
2015-01-13 00:33:48 [15844] SLCoreService: Loading license references...
2015-01-13 00:33:48 [15844] SLCoreService: Found 2 license file(s)
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: License store synchronization took 87.0 ms and succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Performing Block Check
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _info_: Block Check ByPassed
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.125 sec)
2015-01-13 00:33:48 [15844] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-13 00:33:48 [15844] AMT: License check shows serialized product is already activated.
2015-01-13 00:33:48 [15844] ALM: _info_: Entered ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Exiting ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:48 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] ALM: _info_: Deactivation menu is enabled
2015-01-13 00:33:49 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:49 [15844] AMT: Completed Launch Workflow successfully.
2015-01-13 00:33:49 [15844] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] AUMService: Get LEID xml call
2015-01-13 00:33:49 [15844] AUMService: Get LEID XML call succeeded
2015-01-13 00:33:49 [15844] AMT: AUM GetLEID called with status =0.
2015-01-13 00:33:49 [15844] AMT: Checking client features against cache.
2015-01-13 00:33:49 [15844] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Validating client product info against cache.
2015-01-13 00:33:49 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:49 [15844] AMT: Starting Data Collection for SWTag_Init()
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:49 [15844] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() License Status = activated
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Product Version 12; 0
2015-01-13 00:33:49 [15844] AMT: AMT: Product License PreValidated.
2015-01-13 00:33:49 [15844] AMT: Prevalidate indicates license is good and no UI required.
2015-01-13 00:33:49 [15844] performance: PreValidate thread took 338.171326 ms
2015-01-13 00:33:49 [15844] AMT: PlugPlug : AdobeId has not been created
2015-01-13 00:33:49 [15844] AMT: PlugPlug : Can Go Online returned as true
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 50.706043 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.886364 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 3.112712 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.741173 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.755555 ms
2015-01-18 21:41:15 [24952] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-18 21:41:15 [24952] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-18 21:41:15 [24952] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-18 21:41:15 [24952] AMT: Virtualization Turned off
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] PCDService: PCD Service in threaded mode
2015-01-18 21:41:15 [24952] performance: AMTPreObtainProductLicense took 59.506001 ms
2015-01-18 21:41:15 [24952] PCD thread: PCD thread started
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] AMT: App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-18 21:41:15 [24952] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: config: Host app was installed, using installed license configuration.
2015-01-18 21:41:15 [24952] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:15 [24952] config: Setting current license to the driver at startup because no mapping was found.
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-18 21:41:15 [24952] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current locale code: ALL
2015-01-18 21:41:15 [24952] config: Done loading configuration
2015-01-18 21:41:15 [24952] AMT: Locale from PCD [0] = en_US
2015-01-18 21:41:15 [24952] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Setting insalled locales
2015-01-18 21:41:15 [24952] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Application can be serialized (sif file found).
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-18 21:41:15 [24952] AMT: Application state initialized. Obtaining Product License.
2015-01-18 21:41:15 [24952] AMT: Obtaining client features from cache.
2015-01-18 21:41:15 [24952] AMT: Obtaining client product info from cache.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Running in PROV_APP
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: Using default media policy RET
2015-01-18 21:41:15 [24952] uiswitch: EULA has already been accepted.
2015-01-18 21:41:15 [24952] AMT: This is a subsequent launch. Deferring services.
2015-01-18 21:41:15 [24952] performance: AMTObtainProductLicense took 204.568893 ms
2015-01-18 21:41:42 [24952] AMT: Pre-Validating Product License.
2015-01-18 21:41:42 [24952] AMT: Services not yet loaded in this session.
2015-01-18 21:41:42 [24952] AMT: Loading services in background to get ready for Validate call.
2015-01-18 21:41:42 [24952] AMT: Spawning background thread to load services.
2015-01-18 21:41:42 [24952] performance: AMTPreValidateProductLicense took 0.469805 ms
2015-01-18 21:41:42 [24952] AMT: Starting work on prevalidate thread.
2015-01-18 21:41:42 [24952] AMT: AMT: PreValidating Product License.
2015-01-18 21:41:42 [24952] AMT: Launch Workflow not yet done in this session.
2015-01-18 21:41:42 [24952] AMT: Starting Background Subsequent Launch Workflow
2015-01-18 21:41:42 [24952] AMT: Starting ALM workflow.
2015-01-18 21:41:42 [24952] AMT: Initializing ALM for serialized activation.
2015-01-18 21:41:42 [24952] ALMService: Initializing as licensed app
2015-01-18 21:41:42 [24952] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-18 21:41:42 [24952] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-18 21:41:42 [24952] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-18 21:41:42 [24952] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-18 21:41:42 [24952] ALM: _info_: Host app is Licensable App
2015-01-18 21:41:42 [24952] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] config: Using default media policy RET
2015-01-18 21:41:42 [24952] ALM: _info_: MediaTagPolicy is RET
2015-01-18 21:41:42 [24952] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-18 21:41:42 [24952] ALM: _info_: Set Running Locale to en_US
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_Initialize, duration: 0.078 sec)
2015-01-18 21:41:42 [24952] AMT: Performing ALM silent license verification.
2015-01-18 21:41:42 [24952] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:42 [24952] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: Searching license for locale en_US ...
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: This is the running locale, stop the search
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:42 [24952] SLCoreService: Syncing to license store...
2015-01-18 21:41:42 [24952] SLCoreService: Found server mkey.
2015-01-18 21:41:42 [24952] SLCoreService: Loading license references...
2015-01-18 21:41:42 [24952] SLCoreService: Found 2 license file(s)
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: License store synchronization took 467.1 ms and succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Performing Block Check
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _info_: Block Check ByPassed
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.499 sec)
2015-01-18 21:41:42 [24952] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-18 21:41:42 [24952] AMT: License check shows serialized product is already activated.
2015-01-18 21:41:42 [24952] ALM: _info_: Entered ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Exiting ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] ALM: _info_: Deactivation menu is enabled
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] AMT: Completed Launch Workflow successfully.
2015-01-18 21:41:42 [24952] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] AUMService: Get LEID xml call
2015-01-18 21:41:42 [24952] AUMService: Get LEID XML call succeeded
2015-01-18 21:41:42 [24952] AMT: AUM GetLEID called with status =0.
2015-01-18 21:41:42 [24952] AMT: Checking client features against cache.
2015-01-18 21:41:42 [24952] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Validating client product info against cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:42 [24952] AMT: Starting Data Collection for SWTag_Init()
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() License Status = activated
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Product Version 12; 0
2015-01-18 21:41:42 [24952] AMT: AMT: Product License PreValidated.
2015-01-18 21:41:42 [24952] AMT: Prevalidate indicates license is good and no UI required.
2015-01-18 21:41:42 [24952] performance: PreValidate thread took 786.569214 ms
2015-01-18 21:41:42 [24952] AMT: PlugPlug : AdobeId has not been created
2015-01-18 21:41:42 [24952] AMT: PlugPlug : Can Go Online returned as true
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 59.772064 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.952251 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.212616 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.690640 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 2.644878 ms
2015-01-19 14:22:04 [660] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-19 14:22:04 [660] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-19 14:22:04 [660] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-19 14:22:04 [660] AMT: Virtualization Turned off
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] PCDService: PCD Service in threaded mode
2015-01-19 14:22:04 [660] performance: AMTPreObtainProductLicense took 42.214592 ms
2015-01-19 14:22:04 [660] PCD thread: PCD thread started
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] AMT: App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-19 14:22:04 [660] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: config: Host app was installed, using installed license configuration.
2015-01-19 14:22:04 [660] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:04 [660] config: Setting current license to the driver at startup because no mapping was found.
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-19 14:22:04 [660] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current locale code: ALL
2015-01-19 14:22:04 [660] config: Done loading configuration
2015-01-19 14:22:04 [660] AMT: Locale from PCD [0] = en_US
2015-01-19 14:22:04 [660] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Setting insalled locales
2015-01-19 14:22:04 [660] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Application can be serialized (sif file found).
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-19 14:22:04 [660] AMT: Application state initialized. Obtaining Product License.
2015-01-19 14:22:04 [660] AMT: Obtaining client features from cache.
2015-01-19 14:22:04 [660] AMT: Obtaining client product info from cache.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Running in PROV_APP
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: Using default media policy RET
2015-01-19 14:22:04 [660] uiswitch: EULA has already been accepted.
2015-01-19 14:22:04 [660] AMT: This is a subsequent launch. Deferring services.
2015-01-19 14:22:04 [660] performance: AMTObtainProductLicense took 181.825348 ms
2015-01-19 14:22:47 [660] AMT: Pre-Validating Product License.
2015-01-19 14:22:47 [660] AMT: Services not yet loaded in this session.
2015-01-19 14:22:47 [660] AMT: Loading services in background to get ready for Validate call.
2015-01-19 14:22:47 [660] AMT: Spawning background thread to load services.
2015-01-19 14:22:47 [660] performance: AMTPreValidateProductLicense took 0.665333 ms
2015-01-19 14:22:47 [660] AMT: Starting work on prevalidate thread.
2015-01-19 14:22:47 [660] AMT: AMT: PreValidating Product License.
2015-01-19 14:22:47 [660] AMT: Launch Workflow not yet done in this session.
2015-01-19 14:22:47 [660] AMT: Starting Background Subsequent Launch Workflow
2015-01-19 14:22:47 [660] AMT: Starting ALM workflow.
2015-01-19 14:22:47 [660] AMT: Initializing ALM for serialized activation.
2015-01-19 14:22:47 [660] ALMService: Initializing as licensed app
2015-01-19 14:22:47 [660] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-19 14:22:47 [660] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-19 14:22:47 [660] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-19 14:22:47 [660] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-19 14:22:47 [660] ALM: _info_: Host app is Licensable App
2015-01-19 14:22:47 [660] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:47 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] config: Using default media policy RET
2015-01-19 14:22:47 [660] ALM: _info_: MediaTagPolicy is RET
2015-01-19 14:22:47 [660] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-19 14:22:47 [660] ALM: _info_: Set Running Locale to en_US
2015-01-19 14:22:47 [660] ALM: _time_: (func: ALM_Initialize, duration: 0.109 sec)
2015-01-19 14:22:47 [660] AMT: Performing ALM silent license verification.
2015-01-19 14:22:47 [660] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19 14:22:47 [660] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:47 [660] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: Searching license for locale en_US ...
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: This is the running locale, stop the search
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:47 [660] SLCoreService: Syncing to license store...
2015-01-19 14:22:47 [660] SLCoreService: Found server mkey.
2015-01-19 14:22:47 [660] SLCoreService: Loading license references...
2015-01-19 14:22:47 [660] SLCoreService: Found 2 license file(s)
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: License store synchronization took 99.0 ms and succeed.
2015-01-19 14:22:47 [660] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-19 14:22:47 [660] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-19 14:22:47 [660] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19
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Unable to Install Photoshop CS5 on Windows 8
I'm unable to install Photoshop CS5 on Windows 8. A copy of the installation log is listed below. The first time I tried installing, I had Norton 360 enabled, right-clicked the DVD-ROM drive and selected to execute the installer. It failed at about 5%. Then, I uninstalled Photoshop CS5 and uninstalled Adobe AIR, disabled Norton 360, ran the Creative Suite Cleanup Tool, and then rebooted back into Safe Mode. This time, I browsed the DVD-ROM drive, right-clicked on the set-up.exe file and selected Run As Administrator. Same thing as before. It failed at 5%. Does anyone have any suggestions? Thanks.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 60 error(s), 56 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedTry http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
Hello,
I can't install Photoshop CS5 under mac because of the format of my HDD Journaled with Capitol and minor letters.
Is there a way to get it installed?
Thank you
Andreasthis is the only screen that appear after clicking on the install.app
-
Can i install photoshop cs5 on yosemite and update photoshop or buy a whole new photoshop
can i install photoshop cs5 on yosemite and update photoshop or buy a whole new photoshop
I'm very sure you can, but as long as you have your discs and serial number, give it a try.
Gene -
Can I install photoshop CS5 on a PC with an intel Core i3 processor?
Can I install photoshop CS5 on a PC with an intel Core i3 processor? Will it run?
I expect it would install and run, but Photoshop became resource hungry with CS4, and I suspect that a typical i3 system is not going to have heaps of RAM, so it won't run very well. What is the operating system? I'm guessing it is 32bit
-
Can I use Photoshop Cs5 with windows 8? was told by tech guys at best buy that we couldn't.....
can I use Photoshop Cs5 with windows 8? was told by tech guys at best buy that we couldn't.....
You might want to check this thread. Some have had success with CS5 on Windows 8, others not so lucky.
http://forums.adobe.com/message/4840878
You can try and see for yourself,but I don't think the Best Buy techs were trying to upsell you.
Gene -
Can I install Photoshop CS5 upgrade on two devices such as my imac and laptop?
Can I install Photoshop CS5 upgrade on two devices such as my imac and laptop?
Hi chubb,
Thank you for posting on the Adobe forums, certainly you can install it on both the systems. However, both should not be used at the same time.
Kindly find the URL below which explains more about this.
End-user license agreements FAQ
Thanks,
Vikrantt Singh -
Where can i install photoshop cs5 free
Where can i install photoshop cs5 free
Are you looking for the 30 day trial of Photoshop CS5? We are currently offering the Photoshop CS6 trial at http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop&loc=en_us.
Otherwise some users have reported being able to locate older downloads by using the directions listed in http://forums.adobe.com/thread/981369. -
Installed Photoshop CS5 on Windows 8 and it will not open. Help
Installed photoshop CS5 on my new Windows 8 computer. Says its not compatible and will not open. Help
Hi,
When CS 5 was released Windows 8 was not in the market, it just released recently, hence it was not tested on this enviornment. That would be the reason it says it is incompatible.
Check the Compatibility Matrix for latest release of these applications : http://www.adobe.com/support/OScompatibility.html
Thanks,
Anjaneai -
Help with installing photoshop cs5 in windows 7 64-bit
i have a dell xps 15 laptop, and i am trying to install photoshop cs5, but it wont work i get this error when its 15% done installing
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 53 error(s), 51 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedCan you please post the latest log file? You will find the same at the following location -
<drive>\Program Files (x86)\Common Files\Adobe\Installers
in the name like -
Adobe Photoshop CS5 12.0 02-14-2011.log.gz -
Can't install Photoshop CS3 on Windows XP SP3
Hello, I recently have reformated my machine and installed XP SP3
sadly now, I can't install Photoshop CS3, when I double-click on Setup.exe, it show me a small bar/dialog which tells me it's extracting files, but after that, NOTHING HAPPENS
I left it for an hour, and again, nothing happens. I checked my Task Manager and I found that Setup.exe and Msiexec.exe are running but with completely 0% of system resource.
I tried everything possible, nothing worked for me, I really need Photoshop CS3 for my work.
thanks advance
JohnXI hear ya. that's on an existing system with an upgrade. i've solved (well, resolved) a remote desktop problem with a rollback to sp2.
but on the clean xp pro sp3 system (1st app install after anti-virus and firewall), the cs3 install took about 10 minutes. very fast very smooth. -
Problem installing Photoshop CS4 on Windows 8 laptop
I tried installing Photoshop CS4 on my new laptop running Windows 8, using my disc. I got the message: 'We looked in the default locations for qualifying products installed on this machine, but none were found.'
Hi yungys,
As suggested by Michael CS4 is not tested with Windows 8. Please find the system requirements to install CS4: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS4_system_requirements .
Regards,
Romit Sinha -
Can't Install Photoshop CS5 Extended
Hi,
Just purchased a legit DVD copy of Photoshop CS5 Extended, and I am trying to install it on my Windows 7 Professional 64Bit machine. After, I attempt to run Set-up.exe, the Adobe Installer comes up. However, after a couple of minutes I get the following error message:
We've encountered the following issues:
Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem.
There is a link to "Get Adobe Support Advisor", but it seems like this tool is no longer available.
Can anybody please help me get up and running.
Thanks,
DavidIf I download this, what will my serial number be? The guy who sold it to me just said I had to run the Activation.exe program off the DVD once installation was complete. Is it the 28 number sequence on the back of the DVD box?
David -
Can't instal photoshop CS5 extended because of "subscription error"?
Hi everyone!
I recently downloaded Photoshop CS5.1 on adobe.com and everything went well. I entered my serial number but at the end of the installation it says:
"We are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition". It forces me to close the window and I just can't instal the program.
Has anyone got an idea what this is and means? And how can I fix this so I can finally use photoshop???
Thanks!
DebodeQI'd suggest that you contact Customer Support (http://www.adobe.com/aboutadobe/contact.html). Use any of the options on this page to get in touch with a customer support person.
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