Can't install the newest version of iTunes

Hi.
I am trying to download the newest version of iTunes, its going about 3/4 of the way through the process then an error message is coming up saying "The feature you are trying to use is on a network that is unavailable. Click ok to try again or enter an alternative path to a folder containing the instillation programe 'i tunes .msi' in the box below".
I've tried clicking OK but it brings up the same message and cannot find a folder that it needs.
When I click cancel, it says "The older version of Itunes cannot be removed"
Any Ideas???
Cheers

"The feature you are trying to use is on a network that is unavailable. Click ok to try again or enter an alternative path to a folder containing the instillation programe 'i tunes .msi' in the box below".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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