Can't log in to Creative Cloud

I'm running Win 7. I brought up CC to check for updates and saw I was signed out. I entered my username and password and ended up with the same message, which is below. I double-checked that I have the correct password by logging in here. I've tried multiple times with no luck. Any thoughts?
Nothing has changed with my antivirus or firewall.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Can not log in to Creative Cloud. Repeatedly get "You've been signed Out" ... Rebooted, reinstalled, changed password. God, I am reallly starting to hate this.....

Can not log in to Creative Cloud. Repeatedly get "You've been signed Out" ... Rebooted, reinstalled, changed password. God, I am reallly starting to hate this...
[ Private information removed by moderator ]

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Also, this is an open forum, not a direct line to Adobe support... please do not post personal information that may be harvested by a "spam bot"

Can' t log in to creative cloud to download new apps

Hi,
when I launch Creative Cloud to connect, It always crash.
What Can I do?
It worked very well with my other computer, but on my IMac it doesn't work…
Thx

MacBook Pro - Mountain Lion 10.8.4 - Core i7 = Works fine
iMac 27" - Mountain Lion 10.8.4 - Core i5 = When press enter to log in the Creative Cloud, it crashes…
Thanx

I can´t log in my creative cloud

I can´t log in my creative cloud

Hi pedromhmartins,
Welcome to Adobe Forum,
You can follow :
http://forums.adobe.com/message/5805005
http://forums.adobe.com/message/6249125
Regards,
Rajshree

Can't log into my creative cloud app, what could be wrong?

i am having trouble logging into my creative cloud app to get to my download and it keeps logging me out, what could be wrong or do i have a virus blocking my access?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Can't log anymore on creative cloud after the installation of the new application manager (7.0)

the first capture is comming after starting the adobe application manager and the login process. and the second on is comming after try to connect to my folio builder.
the connection to the adobe server is working because if I enter a wrong password I received the regular message that my id and password is wrong... it's when the credential is ok that I receive this message
apologize for the french screen.... and my bad english...lol
Michel

As an update, suggested route from Adobe Care was to use CC cleaner to clear off the installer and re-install it (see here: http://forums.adobe.com/message/5418705#5418705).
I did this (someohow wiping out Photoshop in the process!!) and re-installed Creative Cloud Installer. Still the same issue of 'Unknown Server Error' on log in.
It should be added I am on a broadband network through my company. While the IT here always say they dont really do much in the way of a Firewall I do have problems with some connection types (such as email programmes, radio apps and Dropbox can be a bit funny too). But the intallers had all worked without issue before this update.
Awaiting a call back from Adobe now.

I can't log out of Creative Cloud

My friend was using my computer and put his log in information into my Creative Cloud
Now if I go to Preferences > Account, I see his log in but the option for "Sign Out From Creative Cloud" is grey, I'm unable to click on it
I've tried uninstalling and reinstalling with no luck, I still can't log out of his account. Please help

Solution:
I just spoke with someone on the "Install Team" about this and here are the steps to fix the problem.
Open "Activity Monitor" and click on "Adobe Daemon" then click "Quit Process".
Click on "Adobe Creative Cloud" or "Creative Cloud" and then click "Quit Process".
Then while in the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder"
You will get a window with a field, type "~/Library", open the folder "Application Support", open the folder "Adobe", find and trash the folder "OOBE"
Go back to the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder
You will get a window with a field, type "/Library", open the folder "Application Support", open the folder "Adobe", find the folder "caps" and rename it "caps_old"
Launch the Creative Cloud app again and you should be prompted to sign in.
This worked on my desktop running Lion OS 10.7.5 and on my laptop running Yosemite OS 10.10.1
If you want to call Adobe and have them walk you through it call 1-800-833-6687. My call took about 24 minutes and I allowed them to remote control my desktop using "Join me" which is a "Logmein" product.

Can't log to Adobe Creative Cloud.

Hi
I set my DOB incorrectly and now I can't log in to Adobe Creative Cloud. I get the following error:
"You are not eligible to use Creative Cloud services due to the Service Eligibility Requirements"
How can I get it reset? I have tried logging in to the normal Adobe login at Adobe's homepage but my Account profile does not allow you to change your DOB.
Regards
Mark

You will need to contact Customer Support via phone or chat to have it fixed. Contact information in this forum post http://forums.adobe.com/message/4662112#4662112

Can't log in using Creative Cloud Desktop (Bug)

Whenever I enter my username and password, the desktop application says "you have been signed out" and takes me back to the login screen. It goes in a loop like this forever. I'm positive my username and pass are correct.
I'd like to log in to get auto-updates on applications and easy access to all the Cloud applications. Thanks for any help, tried everything, including uninstalling and re-installing.

Hi Modus21
Please uninstall the the desktop application, and follow the below steps:
Delete the opm.db file.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Download the creative cloud desktop application again from https://creative.adobe.com/products and login.
Regards
Akshay

I can´t log in Adobe Creative Cloud

I opened Adobe Creative Cloud and wrote my user name and password immediatly appears in the screen that I closed the session . I tried to log in again getting the same thing.

Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

I'm trying to log into my creative cloud, it accepts my log in info and says I've been logged out. How can I fix this?

I'm trying to log into my creative cloud, it accepts my log in info and says I've been logged out. How can I fix this?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

I can't seem to log into Adobe Creative Cloud even though I'm connected to the internet?

My computer is connected to the internet, but I can't seem to log into Adobe Creative Cloud to use InDesign....I've tried all the obvious tricks, restarting my comp/switching the internet off and on etc..... Any other bright ideas?

I think Adobe has problems with its server since the last 2 days. Everyone is experiencing these problems world wide. Not all the time but several hours a day.

I can not start secion in creative cloud from a macbook

I can not start secion in creative cloud from a macbook, always comes CERRO secion, and never I log in I can not start secion indesign folio builder fails me in muse could not enter if you remove it to install again, now I can not download, I tried / Library / Application Support / Adobe / OOBE rename the folder to OOBE_old setup Guide, and simply does not work, if we are paying the membership of adobe creative cloud, at least ask for is a solution, timely responses because we are losing time and therefore money, if they are solving a problem is better than what we say and if more users seek solutions and only wait.
En español.
No puedo iniciar secion en creative cloud desde una macbook, siempre sale CERRO SECION, y nunca me conecto, en indesign no puedo iniciar secion de folio builder me da error, en muse tampoco podia entrar a si que lo elimine para poder instalar nuevamente, ahora no puedo descargar, he intentado / Library / Application Support / Adobe / OOBE cambiar el nombre de la configuración rápida carpeta para OOBE_old, y simplemente no funciona, si nosotros estamos pagando la membresia de adobe creative cloud, lo menos que pedimos es una solucion, respuestas oportunas porque estamos perdiendo tiempo y consecuencia dinero, si estan resolviendo algun problema es mejor que lo digan y a si nosotros los usuarios no buscamos mas soluciones y solamente esperaremos.
we want a valid and positive response

Hello, could you please try the steps posted here: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Please let me know if you are successful or not.

I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

I'm logged in to Creative Cloud, have saved a web gallery within Lightroom, and am trying to publish my first web gallery. All seems to be going well until it looks like it's almost finished and I consistently get the same message, 'An error occurred sen

Am logged in to Creative Cloud, have saved a web gallery, and am trying to publish first web gallery. Consistently get the same message, 'An error occurred sending the file : connection to the server failed'. Can somebody help me to resolve this?

Firstly, have you entered the correct FTP settings as given by the host where you are uploading to?
Next, try using Export and then uploading via an external FTP program like Filezilla. FTP from Lightroom isn't as robust as a dedicated FTP program.

Can't log in to Creative Cloud

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