Can't Make PDF's with Acrobat 9 Pro on Windows XP Pro

I just recently installed Acrobat 9 with the CS4 suite and can't make a PDF from either my scanner or MS Word. It says that my scanner can't do "Presets" and I don't see how I can change that. And Acrobat just tries for about ten minutes to make a PDF from a Word document and then says there's an error. I can't save to the Adobe PDF printer either.
I'm about ready to reinstall Acrobat 6 so I can make PDF's - this is crazy. Is there a way that I can get Acrobat 9 to at least accept my scanner? It's an older HP 4-in-1 machine.

Maybe you misunderstand. The standard output for the Adobe PDF printer it the PDF Port. That is indeed a print to a file (a PS file) and then Distiller is activated in the background to finish converting the file to a PDF. By print to file, I mean the print-to-file check box on the print screen. That will allow you to print to a PS file, though it may have an extension of PRN. You can then open that file in Distiller to complete the conversion. If that works, then your problem is likely that AcroTray is not running in the background.
AcroTray must be active for normal printer operation. When it fails you should still be able to print-to-file and then open the file in the Distiller to complete the process. That was my point and I am not sure that is what you have done. If it is, then I apologize for beating the point to death. The print-to-file is not the same as the PDF creation.

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