Can't open and update my Adobe After Effects CC after upgraded OS X 10.9 Mavericks~ Please help!
After upgraded OS X 10.9 Mavericks, the adobe after effects cc can't be open.
The system show me
"You can’t use this version of the application “Adobe After Effects CC” with this version of OS X
You have “Adobe After Effects CC” 12.0"
I've try to download and install the updated software - AfterEffectsTrial-12.0.1-mul-AdobeUpdate.dmg
but the system show me
"Update Failed
Updates could not be applied
Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.
If the problem persist, contact customer support for further assistance."
Please help me!!
> I've try to download and install the updated software - AfterEffectsTrial-12.0.1-mul-AdobeUpdate.dmg
Don't do that. The After Effects CC (12.0.1) patch was only a temporary solution before After Effects CC (12.1) was released:
http://adobe.ly/AE_CC_12dot1_details
> but the system show me
"Update Failed
Updates could not be applied
Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.
If the problem persist, contact customer support for further assistance."
That is telling you that whoever deployed your Adobe software as part of an enterprise software license agreement chose to disable updates. You'll need to talk with your IT people who set up and deployed your Adobe software to reverse this decision.
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