Can't open big PDF attachment from Mail

hi, guys:
We have this issue with both iPad and iPad2.
I have setup EXchange account and be able to download and read Emails.
However, we found when we try to open big size (more than 1MB ) PDF.
As matter of fact, we can't even download the size of file.
We click the attachment, then, arrow starts to spin and spin and none stop.
Any ideas why? and how do we resolve this issue?
Thank you very much.

This looks like a Launch Services issue. The following article describes how to manually reset Launch Services. The notes at the bottom of the article also provide information about the side effects of deleting each of the files involved.
Resetting Launch Services
The following article also describes the side effects of cache cleaning:
Side effects of System cache cleaning
The following article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner.
In addition to the utilities mentioned above, you may also consider OnyX, which is free. If you want to try OnyX, after installing it, do this (be sure to read the articles about the side effects of cache cleaning first):
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you've already done them using other utilities.
5. Click the Execute button.
6. Restart.
If that doesn't solve the problem, you may try again checking the Links between documents and applications option in step 3 instead.
And yet another free cache cleaning utility is Cache Out X.
Please, let me know whether you were able to solve the problem, what worked for you and what didn't.

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