Can't open Excel files from Sharepoint 2013
I am having an issue with opening Excel files from SharePoint 2013. If I click on an excel file it comes up with the error below.
If I click Try again I get the message below also:
If I try to open Word or PDF files they open correctly in the appropriate client and I have the option of checking them out and editing them. Any ideas why this would only be happening to Excel files?
Thanks,
Shaun
Hi Shaun,
I understand that the Excel files cannot be opened from SharePoint in Microsoft Excel.
Can these files be viewed in the browser?
I recommend to download a copy of the files with issue and then open them in Excel to see if the issue still occurs.
If above cannot work, I recommend to repair Office.
Best regards.
Thanks
Victoria Xia
TechNet Community Support
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I have some users in my company that can't open Excel files from any document libraries on SharePoint 2010. The receive the error message "An error occurred. Please try again." We don't currently use the Excel calculations services. When
a user opens an excel file they are prompted to either Read Only or Edit.
This affects less than 5 people in a large company. They have the Full Control permissions and have been able to open the files previously. There has been no changes made to the server either. I can't find anything that points to this in the
event viewer.
It doesn't matter if which computer that they try to open this up from either. All computers are Windows 7 Professional with IE 9 and Office 2010 x64.
I can't find anything that points specifically to this exact error. None of the excel files contain pivot tables. This one has me stumped.I would make sure no one has open on machine / locked on machine (Would assume you checked this, but wanted to add)
Also would have assumed you restarted the machines (:))
Make sure the file security did not change (check to ensure no one changed the sercuity of the excel)
Make sure the version of excel is the same (Changing from 2010 back to 2007 affects the file, etc.. on convert) that no one converted and saved thus causing error in file.
Can they open other excel files?
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Amit Bansal http://www.oops4you.blogspot.com/Hi Amit Bansal,
Thanks for posting in MSDN forum.
This forum is for developers discussing developing issues involve Excel application.
According to the description, you got an error when you open the document form SharePoint site.
Based on my understanding, this issue maybe relative to the SharePoint, I would like move it to
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The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
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We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
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Hi Alex,
From your description, I notice that the issue is related to Office client. We would like to help you, but I’m sorry that our forum does not focus on this scenario and has limited resources regarding it. However, we have a dedicated support forum where
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Microsoft Office Community:
http://answers.microsoft.com/en-us/office/forum/office_2013_release?tm=1365567547805
Feel free to sign in to the Office community and click Participate->Ask a Question to post the question with the relevant information.
Microsoft Office Community:
Feel free to sign in to the Office community and click to post the question with the relevant information.
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