Can't open existing/create new files after reinstall

I had the trial version installed to test the software and everything was running fine until I started having some issues with my computer. So I ended up reinstalling the trial version and now I can't open existing XLF files or create new ones. Both the "new" and "open" icons are now grayed out.

Hi,
Issuess if Opne and new are grayed out..
Make sure you take a fresh copy of Xcelisu and reinstall the entire application again.
If any other issuess please let me know i am happy to help you...

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