Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Lotte,
Does this help?
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

Similar Messages

  • My iphone 5 don't want to connect with itunes, what can I do... I have an itune reedem card with a balance $15.05 but I can buy anything

    My iphone 5 don't want to connect with itunes, what can I do... I have an itune reedem card with a balance $15.05 but I can buy anything

    It seems as though you are describing two different things, unless you are trying to say that you cannot connect to the iTunes Store on through the phone. If that is correct, suggest you try and do a search, the question has been asked a great deal and answers can be found. Maybe even try and describe the error message you are seeing when trying to connect.

  • HT204053 I have logged in to App store with an Apple Id, but I want to change to different id, what should I do and how?

    I have logged in to App store with an Apple Id, but I want to change to different id, what should I do and how?
    i am in UK, but previous ID is registered with US

    i have the same problem, i cant install and update my apps, always pop out i have to sign in to my account which its already signed in, and verifying billing account but says i typed in wrong security code which is right

  • HT1539 I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check av

    I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes.  Nothing there!  The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem.  What do I need to do to download the digital copy to my computer/Itunes?
    Thank you, 
    Jonathan Mink

    I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes.  Nothing there!  The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem.  What do I need to do to download the digital copy to my computer/Itunes?
    Thank you, 
    Jonathan Mink

  • Can't open Illustrator file - "does not have the correct number of operands..."

    Right off the bat - Mac, 10.6.8, Illustrator CS4. I've seen different variations of this "...correct number of operands..." error on these boards, with fonts and other things as the culprit, but I haven't come across this specific issue yet. If someone has seen something along these lines please let me know.
    I work for a small design agency that uses Illustrator CS4 on a consistent basis. We have had an ongoing issue where random files that had been working fine will sporadically become corrupt, causing us to have to use the Document Recovery Mode and then edit the file in a text editor to fix the problem which does work for this issue flawlessly, other than the headache of having to do this repeatedly.
    Our workflow is such that we use a local area storage RAID which everyone uses to access the same client files. These client files are all in a series of nested folders we employ to keep all our separate client's work separate. The error arises when certain images are placed into a document, then the document is saved and closed. Upon trying to reopen the file we get an error message like this:
    Where the string "/CR0050_ret.psd" is the filename of the offending image. Basically what has happened is that in the actual code for the document, there is a string that starts as "%%IncludeFile....." which specifies the file's pathway on the local area storage we use. The last segment of that string is the image's filename, which has gotten returned to the next line down, and now the program cannot interpret that line in the code, so it cannot properly open the file. The file will open but only the content that is above the offending IncludeFile string is visible.
    (client information blurred out)
    This does not happen to all the "%%IncludeFile" strings in the document, and does not happen for all images on our local area storage. We know how to fix the problem through the Document Recovery mode and then editing the text. Once we return the filename portion of the code back up to the proper line, and save the file in the text editor, the file will open in Illustrator and show all the information contained within properly. However, if you save the file out again without making any changes, the same errors will propagate throughout the file's code again, and become unreadable prompting another document recovery. Insert endless cycle here.
    What we would like to try and find out is why is this happening, so we can prevent it from happening in the future. Is the image nested too far down in the hierarchy of folders? Are there too many characters in the file pathway string? What can we do to keep this from happening moving forward?
    I know that an easy answer is to copy the files over locally to our hard drives, and work from there, but this is not a very efficient way to work, as we are all collectively working on different files, utilizing common image resources. We like to keep one set of images so there is no duplication that may lead to the wrong image being sent out - "Oh you sent John's version? You should have sent Molly's version of the image for that file"
    We also downloaded the trial version of Illustrator CS6 to see if an upgrade would work wonders, but it does not, the problem persists when saving a recovered file in CS6.
    Any thoughts? Thanks in advance.
    ABK

    In Illustrator it is generally not a good idea to read and write directly to and from a server: http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html
    If you really think you need to do it, then check your network thoroughly.

  • I have asked in order to use one website, to allow "emergent windows" but I can not find where is this, I have been told it is inside "tools" and then "options" but I can not se it, please help.

    The website is a platform called "People Soft" and aparently in order to use it I have to do this.

    Try,,,
    I deleted EVERYTHING under
    C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes
    or YourUserName\AppData\Roaming\Apple Computer\iTunes
    Some people have had success only deleting everything in the cookies folder
    C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies
    Thank you LadyBytes

  • I just updated to OS 10.9.2. i can't open iTunes; it says i need 64 bit. it refers be to info for iTunes and to uncheck 32 bit. it's already unchecked. what do i do. thanks to all.

    i just updated to OS 10.9.2.
    i can't open iTunes; it says i need 64 bit. it refers be to info for iTunes and to uncheck 32 bit.
    the problem is is it's already unchecked.
    what do i do?
    thanks to all.

    thank you very much for a prompt reply! yes, it worked, but now, it created another problem.
    i can't open any videos that i made without getting a message that says: 'This movie requires QuickTime, which is not supported by this version of iTunes.'
    any suggestions?
    thanks

  • Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

    Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Mylenium

  • Since upgrading to Yosemite I can't open Illustrator CS6

    Since upgrading to Yosemite I can't open Illustrator CS6 - it gives me an error message saying I need to install Java SE 6.
    Of course I have no idea where or how to find the downgrade to legacy Java SE 6 and eveyrtime I put the error into your search bar I get a Dreamweaver How to install Java SE 6 note.... and If I could apply that advice to my  illustrator error I would but I don't get an option to install ...
    SIGH I need this to work now-this is my lively hood

    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Mylenium

  • Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test

    Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test tomorrow.  I have deleted and reinstalled the application.  I have rebooted.  I have made sure my PDF's are associated with the program.  Every PDF on my computer won't open and I get the same error message.  It simply says Attempt to access invalid address.  How can I fix this?  Thanks.

    Hi Don,
    I have seen this issue fixed for some users by modifying the following registry key:
    The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
    Set the key to 1 instead of 0 then reboot the machine.
    In case you still face the issue try the following registry key change:
    The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
    BEFORE:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
    AFTER:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
    Note: Please take a backup of the registry before attempting this change.
    Regards,
    Rave

  • When I try and open adobe illustrator I get a pop up message saying "To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime."

    When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?

    Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.

  • After using an ExtendScript (via ESTK) Illustrator becomes corrupted and "Can't open illustration."

    Hey, thanks for reading.
    I'm having a strange problem with Illustrator CS5 and ESTK CS5. I'm new to writing ExtendScripts, so I haven't a clue what could be going wrong here but here's the skinny:
    I've written the following code, which is very specialized to the exact document I'm working with. Using the ExtendScript Toolkit, the script goes through the following loops:
    The primary problem:
    For some reason, running this script causes Illustrator to become somehow corrupted. I can continue working with the document as long as it is open, but if I try to close it and re-open it, I get the infuriatingly unhelpful error dialog "Can't open illustration." With no extra details.
    The same error comes up if I try to open any other .ai files. Shutting down and rebooting doesn't fix the problem. I have to completely uninstall Illustrator, then re-install it before it will work again. And even then, if I try to open the ExtendScript-corrupted file the whole Illustrator app gets corrupted and needs to be reinstalled.
    Oh, also Illustrator itself shows up as "(Not responding)" while the script is running, but the ESTK console clearly shows that the script is chugging along as expected.
    Specifics about the script:
    There are 4 "Buttons" on the document, and a library full of nearly-identical symbols in the Library (different colored backgrounds for the buttons).
    The script cycles through every symbol in the library, replacing and deleting instances of the previous symbol.
    Then, for each symbol, it cycles through an array (technically an object-literal) of { language-code: "string" } pairs, and saves a .png of each artboard for each word.
    What follows is a pared-down version of the full script:
    (I tried to add a few $.sleep(10); calls, hoping that maybe just a brief slowdown in the processes might help. It didn't.)
    This script (in its original form) outputs a ton of files very, very quickly.
    Script Example
    var folder = Folder.selectDialog();                     // Ask for a folder choice.
    var aDoc = app.activeDocument;                        // Declare an active Document reference.
    var textLayer = aDoc.layers.getByName('text');   // Get the text layer, for moving it back/forward
    var textFrms = aDoc.textFrames;                       // Get all text frames, for language swap
    var allSymbols = aDoc.symbols;                         // Get array of all symbols in the symbol library
    var allSymbolItems = aDoc.symbolItems;            // Get an array of all symbol instances in the active document
    var helpTextArray =
        en: "help",
        az: "Kömək",
        cs: "Nápověda",
        da: "Hjælp",
        de: "hilfe",
        el: "Bοήθεια",
        en: "help",
        es: "ayuda",
            * There's normally 3 arrays with many more languages / translations
    if( aDoc &&                                      // We have an activeDocument
         folder &&                                    // and we have a selected output folder
         allSymbols.length > 0 &&             // We've got symbols
         allSymbolItems.length > 0 &&      // and we've got symbol instances "symbolItems"
         textFrms.length > 0 ) {                 // and we've got textFrames to manipulate.
        // For each symbol in our symbol library...
        for(var i = 0; i < allSymbols.length; i++) {
            // Run through all instances of symbols (symbolItems), and replace with a different symbol.
            for(var ii = 0; ii < allSymbolItems.length; ii++) {
                // Move text layer out of the line of fire.
                $.writeln('Move text to back');
                textLayer.zOrder(ZOrderMethod.SENDTOBACK);
                var currObj = allSymbolItems[ii];
                var newObj = aDoc.symbolItems.add(aDoc.symbols[i]);
                var symbolColor = aDoc.symbols[i].name;
                // Add the new / replacement symbol.
                newObj.left = currObj.left;
                newObj.top = currObj.top;
                newObj.width = currObj.width;
                newObj.height = currObj.height;
                // Remove the old symbol.
                currObj.remove();
                // Bring text back up to the front.
                $.writeln('Bring text to front');
                textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
                redraw();
                $.sleep(10)
            // Run through each language and each buttonText and save a copy.
            var currArray = helpTextArray;
            var currArrayName = "help";
            for(currLang in currArray) {
                switchText(currLang, currArray);
                $.sleep(10)
                // Run function to save .pngs of each artboard
                exportAll(currLang, symbolColor, currArrayName);
            } // end for (currLang in currArray)
        } // end symbols.length
    } // end if
    function switchText(lang, array) {
        //var textFrms = activeDocument.textFrames;
        var newText = array[lang];
        newText = (newText === "") ? array["en"] : newText;
        for(var i = 0; i < textFrms.length; i++) {
            var isHorizontal = ( textFrms[i].width > textFrms[i].height );
            var scale = 100;
            var scaleMatrix;
            textFrms[i].contents = newText;
               * There's normally an automatic text-resizer here
        } // for var i
    function exportAll(lang, color, buttonText) {
        var artBds = aDoc.artboards;
        var options = new ExportOptionsPNG24();
            options.antiAliasing = true;
            options.transparency = true;
            options.artBoardClipping = true;
        for(var i = 0; i < artBds.length; i++) {
             var currBoard = artBds.setActiveArtboardIndex(i);
             var buttonPosition =  artBds[i].name;
             var newFile = new File(folder.fsName+"/"+buttonText+"_"+color+"_"+buttonPosition+"_"+lang+".png");
             aDoc.exportFile(newFile,ExportType.PNG24,options);
             $.writeln('A file was saved with the name:: '+buttonText+'_'+color+'_'+buttonPosition+'_'+lang+'.png');
             $.sleep(10)
    function revertToOriginal() {
        $.writeln('Revert');
        // Switch the text back to help.
        switchText("en", helpTextArray);
        // For each symbol instance...
        for(var i = 0; i < allSymbolItems.length; i++) {
            // Move text layer out of the line of fire.
            $.writeln('Move text to back');
            textLayer.zOrder(ZOrderMethod.SENDTOBACK);
            var currObj = allSymbolItems[i];
            // Add in the placeholder since we're reverting.
            var newObj = aDoc.symbolItems.add(aDoc.symbols[0]);
            var symbolColor = aDoc.symbols[0].name;
            // Add the new / replacement symbol.
            newObj.left = currObj.left;
            newObj.top = currObj.top;
            newObj.width = currObj.width;
            newObj.height = currObj.height;
            // Remove the old symbol.
            currObj.remove();
            // Bring text back up to the front.
            $.writeln('Bring text to front');
            textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
            redraw();
            $.sleep(10)
            $.writeln('REVERT');
    revertToOriginal();
    Are there best practices that I'm unaware of here that could be causing this corruption?
    Does anyone know what could be happening?
    The only error I ever get is "Can't open illustration." There's never anything more helpful, so I have no idea what could be going wrong.
    If there's any more information that would be of use to anyone I'd be happy to share. This is wasting a lot of my time and making me pull my hair out like crazy,

    I have not had the time to look over your script but at a glance there are a few things I would handle differently…
    Firstly returning a document to a given state… If you play with this snippet you can see that app.undo() returns to the last called app.redraw() if there is one else it undo's the whole script…
    #target illustrator
    doSymbols();
    function doSymbols() {
        var doc = app.activeDocument;
        var sym = doc.symbols[0];
        for ( var i = 0; i < 4; i++ ) {
            var foo = doc.symbolItems.add( sym );
            foo.position = Array( i * 72, -( i * 72 ) );
            app.redraw(); // Comment this out to see…
        app.undo(); // Returns to last redaw state if any…?
    Secondly your symbols… You know you can just change the symbol instance's symbol reference…? If they are almost the same particualy size then its an easy swap…?
    #target illustrator
    doSymbols();
    function doSymbols() {
        var doc = app.activeDocument;
        var sym = doc.symbols[1]; // Next symbol in the palette
        for ( var i = 0; i < 4; i++ ) {
            doc.symbolItems[i].symbol = sym;
            app.redraw();

  • Can't open illustration. cs4(eng)--- cc(eng)

    The AI files that I made with illustrator cs4(english ver.) is not open after I upgrade to Illustrator cc(english ver.) the file is totally broken.
    ( error message : can't open illustration )
    So I uninstall CC and reinstall to CC(korean ver.) . Then all files are open.
    what is the problem..... I used to work with english ver. so korean ver. is uneasy. ( translation is so weird !!!)
    clearly!
    cs4(eng.)------->cc(eng) ------>X (can't open illustration)
    cs4(eng.)------->cc(korean.)--------> O
    I want to work wit english version!
    please help me.!

    iag,
    You may start looking at recovery methods as the ones described in these links (although the cases dealt with differ form yours, you may do something similar):
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://helpx.adobe.com/illustrator/kb/opening-illustrator-file-get-error.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    It is difficult work, but it may be worth it.
    Working with the code, one specific way is to create a new empty document and create some very simple artwork in a copy of it (to see where the actual contents go), then move code from the corrupt file into the empty document and see what may be recovered that way.
    Hopefully, this will appear less woolly once you start on it.
    Edit: almost an hour after midnight here so I have to attend to other duties. The very best of luck.

  • Can't open illustration

    I have a file I have been working on for a good part of the day. 12+ hours.
    Saving it religously throughout the process. Opening and closing the file with no issues.
    At the end of the day I saved and closed out of Illustrator cs5. Life was good.
    I had to reopen the file a few minutes later, and BAM!..." a small indiscriminate dialog pops up...
    "Can't open the illustration"
    Unfortunetly the file was not saved with PDF compatability, so I cannot attempt to Place it into a new file.
    I did not save progressive separate files during the process. <I could just kick myself>
    I found a way to open the file in a recover mode and open in in a text editor, but I could not decipher what was the issue within the _filename.ai file.
    I purchased 'Recovery Toolbox for Illustrator' out of desparation. It was not able to fix the file.
    Any other ideas out there?
    I really do not want to throw 12 hours out the window.
    humbly,
    Robert Good

    I have attempted to place within another file. It brings in several object with text stating
    Saves as command.
    Options Dialog Box, which....
    Option dialog box...
    I also attempted to edit the recovery file in a text editor.
    I found the beginning text "%_/Binary: /ASCII85Decode", but did not find the closing "%_; (hItem) ,"
    I deleted the "%_/Binary: /ASCII85Decode", until I assumed that data string was terminated in two different instances.
    I tried to open in Illustrator, but got the same dialog, 'Can't open illustration'
    I then went back and found some lines with repeated   "((((((((((("
    I removed all those entries and again tried to open in illustrator, and got the 'Can't open illustration'.

  • HT202912 I can't open Adobe Illustrator CS6 without installing the legacy Java SE 6 runtime. I can't get/find the right legacy Java SE 6 download website.

        I'm trying house Adobe Illustrator but I keep getting this message " To open Adobe Illustrator CS6, you need to install the legacy Java SE 6 runtime" It also reads "Click More Info. to visit the legacy Java SE 6 download website".  When I click "More Info." it just takes me to a site for some version of Java that still can't open Illustrator!!!!!!  What's going on here & how can this be fixed ASAP????  I have work to do!!!!

    I'm having the same issue. I keep getting:
    "Too many redirects occurred trying to open “https://support.apple.com/kb/dl1572?locale=en_US”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page."
    Is there another link somewhere?

Maybe you are looking for

  • Question Marks in Folders

    I started LR5 yesterday and now have some folders with ? marks on the file symbol. What did I do???

  • Focus is removed from all cells upon enter press. Advanced datagird

    In the advanced datagird when one clicks on a cell and presses enter keyboard button the focus moves to the cell directly the cell bolow. I need to change it so that the focus is removed from all cells upon enter press.

  • Error Building firefox 35.0.1 mozmake.EXE: *** Error 2

    Hello, i was trying to build the Mozilla Firefox 35.0.1 from source code. i am using Windows 7 64bit Pro I have mozilla-build to version 1.11.0 in C:\mozilla-build i downloaded the source code here http://download.cdn.mozilla.net/pub/mozilla.org/fire

  • Manage SCCM 2012 clients in DMZ (OS Deploy, Windows updates) via DP/MP

    Hi, We ’d like to manage (=OS Deploy, Packages,Windows updates) Windows clients (Windows 2008/2012 R2 servers for now, about 20 of them) in a DMZ (= different domain). There is this article https://nikifoster.wordpress.com/2011/01/31/installing-confi

  • Keywords in Meta

    (v2.0, Mac) My keywords show up all over the several Keyword panels to the right (Keyword Tags, Keyword Suggestions, Keyword Set and Keyword List). I try to keep these all closed because they're often redundant (for me). Am I right that 'Keywords' do