Can't open mail after update

I am getting an error message saying that mail can't open because the newer version may be located elsewhere than in applications. I have checked and I have versions 4.5 and 4.6 in applications. I have followed instructions in help to reinstall Mac OS and security update then try mail again, but it still doesn't work. Do I need to delete 4.5? Sounds daft to you experts I'm sure, but am worried I will lose all my emails if I do so. Also, seems that Adobe wants to open all files as default, but I can't figure out how to change that (in case that's the problem). Would love some help, please.

Delete 4.5. I would then go through the steps again (see here). It won't lose your setting or messages.
Select a file that Adobe is opening, Command-I to bring up the Info window, choose what it should be opened with, then click Change All.

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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
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Can't open mail after installing update with 10.6.8 says my mail is out of date

Please help - new to Macs and I installed automatic update of 10.6.8 - 4 days ago and now I can't open up mail - it says "You can't use this version of Mail with this version of Mac OS X. You tried to open Mail version 4.5 (1084/1085) in Applications/ Mail.
So I went to Applications, says this message again. So I used my discs that came with the computer adn installed again Applications - no luck.
I had luckily backed up 2 days before this update - so went to Time Machine - did restore - now good still - can't open mail. CLick on Iconand get same messgae .
Please help. Thank you

rainbowmum wrote:
Thank you for the very clear basic instructions—helpful for a newbie.…Also my first screen shot !! I see that it does not have .App next to it
Most likely because you have Finder's preferences->Advanced->Show all filename extensions unchecked. Check it, log out, and back in and all the apps should display the .app extension.
Now, back to your problem. If you installed the Security Update 2012-004, it failed to update Mail to 4.6; thus, your problem. Manually DL it from http://support.apple.com/kb/DL1586 and reinstall it.

Can't open mail after Mavericks upgrade on macbook air

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17/02/2014 7:47:54.000 pm syslogd[19]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
17/02/2014 8:50:48.830 pm Mail[1420]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:48.830 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:50:48.831 pm Mail[1420]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:48.832 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:50:48.843 pm Mail[1420]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:48.844 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:50:49.147 pm Mail[1420]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:49.148 pm Mail[1420]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:50:49.148 pm Mail[1420]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:50:49.151 pm Mail[1420]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:56:14.296 pm Mail[1420]: [<_MCLibSasl2SaslClient: 0x6080002b45e0> mechanism: PLAIN security layer: no] Failed to start the SASL connection
SASL(-1): generic failure:
17/02/2014 8:56:33.419 pm sandboxd[44]: ([1420]) Mail(1420) deny file-issue-extension /Applications/System Preferences.app
17/02/2014 8:57:35.537 pm sandboxd[44]: ([1420]) Mail(1420) deny file-issue-extension /Applications/System Preferences.app
17/02/2014 8:58:37.815 pm Mail[1450]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:58:37.815 pm Mail[1450]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:58:37.822 pm Mail[1450]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:58:37.823 pm Mail[1450]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:58:37.834 pm Mail[1450]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:58:37.835 pm Mail[1450]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:58:38.138 pm Mail[1450]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:58:38.138 pm Mail[1450]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 8:58:38.139 pm Mail[1450]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 8:58:38.139 pm Mail[1450]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:04:47.000 pm syslogd[19]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
17/02/2014 9:05:11.981 pm Mail[1311]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:11.982 pm Mail[1311]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:05:11.983 pm Mail[1311]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:11.983 pm Mail[1311]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:05:11.996 pm Mail[1311]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:11.996 pm Mail[1311]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:05:12.298 pm Mail[1311]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:12.299 pm Mail[1311]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:05:12.299 pm Mail[1311]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:05:12.301 pm Mail[1311]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:30.982 pm Mail[1351]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:30.982 pm Mail[1351]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:09:30.983 pm Mail[1351]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:30.983 pm Mail[1351]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:09:30.996 pm Mail[1351]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:30.997 pm Mail[1351]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:09:31.300 pm Mail[1351]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:31.301 pm Mail[1351]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:09:31.301 pm Mail[1351]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:09:31.309 pm Mail[1351]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:12:00.420 pm CleanMyMac[1387]: Pkg bcmailjdk15143.pkg plist read error. Assume basedir as / and empty bundle ID
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17/02/2014 9:17:47.000 pm kernel[0]: hfs: mounted Mavericks Mail Update on device disk1s2
17/02/2014 9:17:47.142 pm mds[60]: (Normal) Volume: volume:0x7f8f3a822800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Mavericks Mail Update
17/02/2014 9:43:45.000 pm kernel[0]: hfs: unmount initiated on Mavericks Mail Update on device disk1s2
17/02/2014 9:47:25.000 pm syslogd[18]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
17/02/2014 9:48:21.100 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.100 pm Mail[1281]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:48:21.107 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.108 pm Mail[1281]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:48:21.121 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.122 pm Mail[1281]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:48:21.425 pm Mail[1281]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.425 pm Mail[1281]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
17/02/2014 9:48:21.426 pm Mail[1281]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
17/02/2014 9:48:21.428 pm Mail[1281]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 11:05:32.667 am SubmitDiagInfo[2026]: Removed expired file file:///Users/kylie/Library/Logs/DiagnosticReports/Mail_2014-01-17-172108_kylie -pennells-computer-2.crash
18/02/2014 11:05:32.668 am SubmitDiagInfo[2026]: Removed expired plist file file:///Users/kylie/Library/Logs/DiagnosticReports/.Mail_2014-01-17-172108_kyli e-pennells-computer-2.crash.plist
18/02/2014 11:05:32.751 am SubmitDiagInfo[2026]: Removed expired file file:///Users/kylie/Library/Logs/DiagnosticReports/Mail_2014-01-17-172122_kylie -pennells-computer-2.crash
18/02/2014 11:05:32.754 am SubmitDiagInfo[2026]: Removed expired plist file file:///Users/kylie/Library/Logs/DiagnosticReports/.Mail_2014-01-17-172122_kyli e-pennells-computer-2.crash.plist
18/02/2014 11:05:32.760 am SubmitDiagInfo[2026]: Removed expired file file:///Users/kylie/Library/Logs/DiagnosticReports/Mail_2014-01-17-172204_kylie -pennells-computer-2.crash
18/02/2014 11:05:32.761 am SubmitDiagInfo[2026]: Removed expired plist file file:///Users/kylie/Library/Logs/DiagnosticReports/.Mail_2014-01-17-172204_kyli e-pennells-computer-2.crash.plist
18/02/2014 6:40:40.623 pm com.apple.iCloudHelper[2324]: AOSKit ERROR: Setup request failed, [email protected], url=https://setup.icloud.com/setup/get_account_settings, requestHeaders=
    "Accept-Language" = "en-us";
    Authorization = "Basic ...";
    "X-APNS-Token" = b56c2b7e1d85a6e0e62e5042aa11f1713b173f25c6f01c736814e5bb8de65773;
    "X-Aos-Accept-Tos" = false;
    "X-Mme-Client-Info" = "<MacBookAir6,2> <Mac OS X;10.9.1;13B42> <com.apple.AOSKit/176 (com.apple.mail/7.1)>";
    "X-Mme-Country" = AU;
    "X-Mme-Timezone" = AEDT;
error=Error Domain=AOSErrorDomain Code=5003 "The operation couldn’t be completed. (AOSErrorDomain error 5003.)" UserInfo=0x7fd7aae09810 {HttpStatusCode=409, DialogInfo={
    AlternateButtonLabel = "";
    AlternateButtonLink = "";
    Body = "MOBILEME_TERMS_OF_SERVICE_UPDATE";
    DefaultButtonLabel = "mme.setupservice.SetupServiceJS.OK";
    DefaultButtonLink = "";
    DialogType = TOSDialog;
    ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE";
    Header = "";
    HelpLink = "";
    description = "This account needs to accept the ToS";
    localizedError = "MOBILEME_TERMS_OF_SERVICE_UPDATE";
    protocolVersion = 2;
}}, httpStatusCode=409, responseHeaders=
    "Cache-Control" = "no-cache, no-store, private";
    "Content-Encoding" = gzip;
    "Content-Length" = 404;
    "Content-Type" = "application/xml; charset=UTF-8";
    Date = "Tue, 18 Feb 2014 07:40:38 GMT";
    "X-Apple-Request-UUID" = "9401099f-8801-4f62-a7ca-d16db588239f";
    "X-Responding-Instance" = "setupservice:21000201:nk11p10me-setupsvc002:8001:14A51:121055";
responseBody=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
          <dict>
                    <key>protocolVersion</key>
                    <string>2</string>
                    <key>DefaultButtonLabel</key>
                    <string>mme.setupservice.SetupServiceJS.OK</string>
                    <key>Body</key>
                    <string>MOBILEME_TERMS_OF_SERVICE_UPDATE</string>
                    <key>ErrorID</key>
                    <string>MOBILEME_TERMS_OF_SERVICE_UPDATE</string>
                    <key>DialogType</key>
                    <string>CustomDialog</string>
                    <key>AlternateButtonLink</key>
                    <string></string>
                    <key>AlternateButtonLabel</key>
                    <string></string>
                    <key>localizedError</key>
                    <string>MOBILEME_TERMS_OF_SERVICE_UPDATE</string>
                    <key>DefaultButtonLink</key>
                    <string></string>
                    <key>Header</key>
                    <string></string>
                    <key>HelpLink</key>
                    <string></string>
                    <key>description</key>
                    <string>This account needs to accept the ToS</string>
          </dict>
</plist>
18/02/2014 6:40:40.627 pm Mail[1281]: [AOSAccounts] : [ReportAuthErrorNotification] : AOSTransactionGetError The operation couldn’t be completed. (AOSErrorDomain error 5003.) reason (null)
18/02/2014 6:49:41.000 pm syslogd[18]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
18/02/2014 6:59:52.401 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_9824ED5728BAF605F963A0111BD43734 as it's the initial sync
18/02/2014 6:59:52.403 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MAX_RECENTS as it's the initial sync
18/02/2014 6:59:52.404 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_F3E968F132A2D4F195A30313751AEE25 as it's the initial sync
18/02/2014 6:59:52.405 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_2D515D99B5F1866A8358CA514D851EBD as it's the initial sync
18/02/2014 6:59:52.406 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents will keep remote value for MR_CBE83A6CD721353325864EB93DE06F40 as it's the initial sync
18/02/2014 6:59:52.407 pm syncdefaultsd[1363]: supressing remaining warnings for com.apple.mail-com.apple.mail.recents
18/02/2014 6:59:52.408 pm syncdefaultsd[1363]: com.apple.mail-com.apple.mail.recents had 7 keys that reported issues.
18/02/2014 7:00:10.819 pm com.apple.preferences.internetaccounts.remoteservice[1333]: An instance 0x7fc33bc83c40 of class IMAPMailbox was deallocated while key value observers were still registered with it. Observation info was leaked, and may even become mistakenly attached to some other object. Set a breakpoint on NSKVODeallocateBreak to stop here in the debugger. Here's the current observation info:
<NSKeyValueObservationInfo 0x7fc33e828710> (
<NSKeyValueObservance 0x7fc33e82df30: Observer: 0x7fc33e82c640, Key path: uidNext, Options: <New: NO, Old: NO, Prior: NO> Context: 0x7fff8deca44b, Property: 0x7fc33e8286e0>
18/02/2014 7:00:30.168 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.168 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.175 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.176 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.189 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.190 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.493 pm Mail[1439]: CoreData: error: (11) Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.493 pm Mail[1439]: CoreData: error: exception during fetchRowForObjectID: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed' with userInfo of {
    NSFilePath = "/Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr";
    NSSQLiteErrorDomain = 11;
18/02/2014 7:00:30.494 pm Mail[1439]: Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:00:30.496 pm Mail[1439]: Fatal error. The database at /Users/kylie/Library/Application Support/AddressBook/MailRecents-v4.abcdmr is corrupted. SQLite error code:11, 'database disk image is malformed'
18/02/2014 7:48:31.576 pm syncdefaultsd[1488]: recentsd-com.apple.mail.recents will keep remote value for MAX_RECENTS as it's the initial sync

I can't open lingvo after Updating IOS 8.0.2. What should I do?

I cant open Lingvo after updating IOS 8.0,2. What would I do?

Check with the app developer to make sure the app supports iOS8.0.2

Can't send mail after update to 5.0.1

After updating to 5.0.1, I can no longer send composed mail or respond with a reply. Works fine if I go out of mail, open AOL from safari. When I try to send from mail, a box opens stating message sent to outbox as respondant does not allow relays. Any ideas???

Tried this, no difference. I was on the Apple Care service for over 1 hour with same result, no change. Any reply or new composed mail is sent to the outbox file, message states, " a copy has been placed in outbox. The recipient ...... Was rejected by the server because it does not allow relaying." same reply or message sent from mail started from safari goes through perfectly.

Can't open keychain after update to 10.9.5

After i update to Mac OS 10.9.5, i find out that some of the program in Utilities; can't open it; such as Bluetooth File Exchange, Boot Camp Assistant, Console, Keychain Access, System Information and VoiceOver Utility. I don't know why this happen. Can anyone able to help me?

Try running the combo update.
10.9.5 Combo Update
If that doesn't work, try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks
Safe Mode - About

Can't open files after update to Adobe Reader 10.1.1

I have Windows 7, 64 bit. I recently relented to constant requests to update my Adobe Reader 9.0 (free vers.) to Adobe Reader X. The update erased my former version. Now I can't open any of the .pdf files as it says "the network path was not found." I tried the Repair installation, it just installed Adobe Reader 10.1.1, which I assume is the same as the X version. How do I get Adobe Reader to open my .pdf files?

Try running the combo update.
10.9.5 Combo Update
If that doesn't work, try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks
Safe Mode - About

I can't open iCal after updating Mountain Lion

After updating Mountain Lion, I can't open iCal. It keeps reopening and sending report to Apple if I press restart.
What can I do?

Welcome to Apple Support Communities
Open Finder and delete:
~/Library/Caches/com.apple.iCal
~/Library/Preferences/com.apple.iCal.plist
If it doesn't help, press Command and R keys in boot and reinstall OS X

Can not open Classic after updated to 10.3.9

Recently I have updated my iMac to 10.3.9. I can not open Classic 9.2.2 since then. I can start from 9.2.2, but the new printer I installed after the update is not compatible with 9.2.2. I really like to use APPLE WORKS. I can open APPLE WORKS when I start from 9.2.2, but I can not print it in 9.2.2. Can anybody help me?

Hi KTMO;
May I welcome you to the Apple Discussion Forums.
You are going to have to provide us with more details. We are not minder readers here.
Hardware - exactly what you running here; processor, RAM and disks?
Exactly how did you do the upgrade to 10.3.9?
Maybe if you provide these details we might be able to help you.
Allan

HELP!!!!!!!Can't open mail after install. new keybrd & mouse

Hi,
After much use, my Apple keyboard & mouse have reached retirement. I ordered a Logitech S530 Laser keyboard and mouse. After installing, I was impressed with the product, though a bit too large for my small hands...if that were the biggest problem, I might be ok. Here's the trouble, while I can launch my Mac Mail and see any new items, I can't open anything that is new or previously viewed. I can open the compose portion and send new mail. I uninstalled the software and hardware, reconnected my old keyboard and mouse and Yes, I did restart...after installation and "uninstallation" and "reinstallation" and now my old stuff won't work either. I've checked and rechecked all Logitech's info, I have the latest software and short of reinstalling Mail, I'm wondering if there is any other solution. I want a wirelesskeyboard/mouse, will opt for Bluetooth if available and want something that is as visually pleasing as my Mac monitor. I thought the Logitech was as close as I could get, is it just not compatible with OS 10.4.8? Help please!!!!!
G5 Mac OS X (10.4.8)

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, proceed as follows:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that Console displays the contents of both system.log and console.log.
3. Try to open a message by double-clicking on it and look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues.
Do you have any Mail plug-ins or system utilities that could interfere with Mail? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
~/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/Mail/Bundles/
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Can't open Mail after repair

Please help, I am a novice user, I have had my iMac for one year. I recently had the logic board replaced and when I got home, I could not open my Mail program. I am using Tiger and I have no idea what to try. Thank you!
Cate

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, proceed as follows:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
3. In the Finder, go to /Applications/, and try to open Mail by double-clicking on it. Look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues as to what the problem is.
In the meanwhile, take a look at the following article, in case this is a font issue:
Font Management in Mac OS X Tiger and Panther
You may also want to read the following article:
Multiple applications quit unexpectedly or fail to launch

Can't open mail after installing yosemite

Hi,
I just istalled the yosemite on my mac, and now I can't open the mail.
Have tried sever times. Everythings seems good in the beginning and downloads all the messages. But then I get a message that the Upgrade failed and that the index is damadged. It says I can repare it by opening mail again, but the same thing keeps happening.
Regards,
Helga Marie

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take the action that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Can't open mail after OS X Mavericks installation

I can't open my mail program. t crashes when I try to reopen it. Any solutions for this problem?

Repair disk permissions √
Could not find the folder: ~/Library/Mail or ~/Library/Preferences.
The application "Mail" can't be opened. -1712
Anyone?

Can't open folders after updating to lion

after updating to lion I cant open any folder in the desktop (only the macintosh folder works), not even the finder in the dock works
I am using a 2.4 ghz intel core 2 duo macbook
please help?
Nombre del modelo:          MacBook
Identificador del modelo:          MacBook4,1
Nombre del procesador:          Intel Core 2 Duo
Velocidad del procesador:          2.4 GHz
Cantidad de procesadores:          1
Cantidad total de núcleos:          2
Caché de nivel 2:          3 MB
Memoria:          2 GB
Velocidad del bus:          800 MHz
Versión de la ROM de arranque:          MB41.00C1.B00

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Can't open mail after update

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