Can't open microsft excel or word in my apple macbook pro

can't open microsft excel or word in my apple macbook pro.it is mirosfot 2011. it was all working fine till last saturday but suddenly today i can't open files and message comes that unexpectedly quit. pls open and message will be sent to apple

help pls...anybody there to help

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Note Mac OS X in Mac OS X 10.4 has 3 popular folder shortcut locations:
The leftmost column of the Finder window.
The horizontal toolbar on the top of the Finder window
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Also make sure Universal Access is not turned on as it too can cause funny behavior in the mouse click actions, in Apple menu -> System Preferences -> Universal Access.

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Note Mac OS X in Mac OS X 10.4 has 3 popular folder shortcut locations:
The leftmost column of the Finder window.
The horizontal toolbar on the top of the Finder window
The translucent bar which can be anchored on the side or bottom of the screen known as the Dock. These are not true folder locations, but only locations for shortcuts. When you click on a folder for a volume that is not mounted, or is a folder which was deleted it will behave in this fashion. Often if you click on it the right fashion, it will change to a question mark.
In addition if it is an alias to an existing folder that has no contents, it will behave this way from the three shortcut locations.
If you right click instead of the left click a folder, it may think you want to do something to the folder which you can't do. Make sure your mouse button functions properly as a Primary button on Apple menu -> System Preferences -> Keyboard and Mouse.
Also make sure Universal Access is not turned on as it too can cause funny behavior in the mouse click actions, in Apple menu -> System Preferences -> Universal Access.

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== This happened ==
Just once or twice
== only moved to firefox two days ago

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When I get to the box where the choice of skins are, right
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I double checked RoboHelps Help...and it says Robohelp for
Word 6, Build 99.
Colum...
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1. Start Robo.
2. Select New Project.
3. The left panel contains all of the folders (I think its
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4. I added my spreadsheet to the Baggage folder.
5. Back at the word document, I just added a simple word
'excel'.
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8. Generated it.
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Can't open microsft excel or word in my apple macbook pro

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