Can't open Office documents from network share

Dear,
I have a user named X that can't open Office documents from two specific shares. We call this shares T and U.
When the user X opens Office documents the error message is "...xlsx can't be opened". The problem is not client specific because when I login on the same client I can open the documents without any problem. If you copy the file to your desktop it
opens fine.
Any idea?

Anybody?
We have a problem with a customer that they can't open Office documents(Word,Excel etc.) on Windows 8 image on a network share. The error message is just that they can't open the document. The documents are on a sharepoint site and we can open the documents
within the site and also we can open the Office documents on a Windows 7 image.
I think there is a group policy for Windows 8 for this but I don't know for sure?
Anybody?

Similar Messages

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    We have a problem with a customer that they can't open Office documents(Word,Excel etc.) on Windows 8.1 image on a network share. The error message is just that the document can't open.
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    Hi Sara Fan,
    Thanks for your reply.
    I have added the profile to the trusted locations but without success. Also a shortcut is not working. I still can't open any Office document on that location(Error message: location ***.xxxx can't be opened). The problem occurs on every client.
    1. Opening Office documents under local administrator account, domain admin account is working fine
    2. Re-image the machine is not a solution
    4. All locations use the same Windows 8.1 image through SCCM
    3. When the user logon to another location(site) it's working fine and they can open Office documents so it seems site-specific
    4. The problem is specific from 2 sharepoint shares. We can open office documents from other shares.
    5. Can't open Office documents from the library on the sharepoint site(browser), but on another location it's working fine.
    Problem only occurs on Windows 8.1 image with domain users. Other locations of this company do not have the problem. Note, every location have their own OU for users/clients.
    Any other suggestions? 

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    More references:
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    "ataubman" <[email protected]> wrote in message
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    > --
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    > Opinions expressed above are not
    > necessarily those of Novell Inc.
    > ------------------------------------------------------------------------
    > ataubman's Profile: http://forums.novell.com/member.php?userid=34
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