Can't open PDF with flash after upgrade Reader 10.1.5 and Flash player 11.5.502.146

We rolled out Reader 10.1.5 and Flash 11.5.502.146 [Windows 7] this week and discovered that one can not view a PDF containing Flash content.
We receive the message "To view the Flash Technology content in this PDF file, please install the required version of Flash Player". 
According to the Adobe Reader Blog "As mentioned in Three Common Adobe Reader and Acrobat Security Questions, unknown Flash will now be rendered by the system Flash Player (NPAPI version), when using Adobe Reader and Acrobat 10.1.5. Note: This has already been done for Reader and Acrobat 11. As stated before, this means that Adobe Reader/Acrobat users will no longer have to update Adobe Reader/Acrobat each time we update the Flash Player."
How could we resolve the problem?

See if anything in this topic helps: http://forums.adobe.com/thread/1136468

Similar Messages

  • Can't open PDF with newest version of reader says it's not supported?

    Can't open PDF with new version says it's not supported?

    Since you don't answer my last question, all I can do is point you to https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

  • Can't open my photo library after upgrading to iPhoto 11.  is it possible to load iPhoto 9.0.1 after loading 11?  have followed all other instructions but it still won't let me open iPhoto.

    can't open my photo library after upgrading to iphoto 11.  Is it possible to download iphoto 9.0.1 after installing '11.  Have followed all the other instructions and am in a loop which doesn't allow me to access iphoto or my photos.

    when iphoto wouldnt open we read the trouble shooting info and it said that we may have needed to download 9.0.1 if we had an older version.  We obviously didn't download it before the upgrade and wondered if it would cause problems or indeed solve the problem if we downloaded it now!
    When we try to open iphoto is says:
    To open your library with this version of iphoto it first needs to be prepared
    To prepare the library use the iphoto library upgrader available from Apple.
    We have downloaded this twice now and it still sends us this message when we try to open iphoto. 

  • Can't open old Numbers spreadsheet after upgrading Mac to Yosemite. Error message says it should first be upgraded to Numbers 09 but doesn't provide method to do so?  Help?

    Can't open old Numbers spreadsheet after upgrading Mac to Yosemite. Error message says it should first be upgraded to Numbers 09 but doesn't provide method to do so?  Help?

    There is a chance the spreadsheets were made with a Numbers or AppleWorks version so old that it's not compatible anymore with the latest Numbers version (yes this can happen)

  • Can't open pdfs with Adobe Acrobat X

    I can't open pdfs with Adobe Acrobat X. I get this message:
      Warning: Distiller will not process .Log, .PDF or .JDF file extensions
    What do I need to do to be able to open .pdf files? I could open them previously.

    What are you getting the message in response to? Was this a creation of a PDF that resulted in the message? What are you using Distiller for? Distiller can only open PS and EPS files for processing to create a PDF.
    PDF files are opened in Acrobat. For opening PDFs, Distiller has nothing to do with the opening. So I really have no idea. It sounds like you may just be having a creation error since you mentioned a log file. If you were creating a PDF, have you checked the LOG file for the errors? The log file is usually located where you were going to create the PDF, but is created as Distiller processes the file (part of the general Acrobat creation process) and is deleted if successful.
    If you were trying to create, go back to the original application and print to file with the Adobe PDF printer. Then open that file in Distiller to create a PDF. Any errors will be shown in the window and an indication if the PDF was created or not.

  • I can't open pdf files even though adobe reader is downloaded.

    I can't open pdf files even though adobe reader X1 is downloaded.

    May seem like an obvious question but, did you install it after you downloaded it?
    If so, how are you trying to open these files and what happens when you try?

  • Can't open PDFs with "open in iBooks".

    When I click on "open in iBooks" the PDF file appears for a second in the library and then disappears. I have to completely shutdown my iPad and then restart. Sometimes even this doesn't help. I noticed this problem started after the most recent iBooks upgrade.

    I have been having the same problem. The default app that came up when I would do "open in" was GoodNotes. I deleted that app and could then open the pdf in iBooks with iBooks as the default. Put GoodNotes back on and iBooks is still the default. So maybe there is something conflicting in that app. I also see a gazillion more apps that will read pdf files now when I do the "open in" through Mail.

  • Can't open Appstore on MacBook after upgrading to Maverick

    Hi All,
    After upgrading my MacBook to OS X 10.9.3 I can't open App Store, Calendar, and Line that I have installed.
    Your kindly help will be very much appreciated.
    Many thanks,
    Thara

    The latest update available is v10.9.4. Is that what you meant?

  • Can't open photos in iPhoto after upgrade to 9.5

    After upgrading to iphoto 9.5 I can no longer open albums, events or photos.  The photos appear in thumbnail version only.  Doesn't help to reboot iphoto or the whole Mavericks.
    Is there a fix, or is this a bug?

    Back up.
    Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
    (On 10.7 or later: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
    (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    What's the plist file?
    For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

  • My mac book Can't acces internet with iphone after upgrad to maverisk

    Hey Everyone,
    I just got issue with my Macbook Pro retina display with internet connection after upgrad from Mountain Lion to Maverisk,
    before update to Maverisk I can fine to connect internet with iphone4s via Blootuse or USB cable but after upgrad to maverisk I can connect but internet can't recieve or send data, so if who got same issue like me and already solved please kindly to share experien to me how to solve this case, Apple could you help me?
    Thanks every one  

    Hi DinhRatana,
    If you are having issues with the Personal Hotspot function of your iPhone, you may find the troubleshooting steps in the following article helpful:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/ts2756
    Regards,
    - Brenden

  • I can't open pdf with adobe reader

    I had to download Adobe reader to open a PDF.
    Now I can't open the PDF and get a message that I must accept Adobe conditions forst which I did when installing it.
    I notice that it is a problem across different platforms all with Adobe reader.
    Any solutions?
    Thanks

    Open a Finder window then from the menu bar click Go > Go to Folder
    Type or copy paste the following:
    /Library/Internet Plug-Ins
    Click Go.
    If you see the:  AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
    Restart your Mac and try opening a PDF file.

  • Can't open external Firewire disk after upgrade to Leopard

    I recently upgraded a PowerBook G4 from 10.4.11(?) to 10.5.5. Now I cannot open its external disk, a LaCie 400 GB Firewire disk, model number 300925, like this: http://www.amazon.com/Lacie-400GB-7200Rpm-Firewire-300925/dp/B00066989Mreport
    The disk's icon appears on the desktop after it is plugged in. After double clicking to open it, the pinwheel cursor spins for a while, then Finder appears to restart, redrawing the desktop. When I have the Activity Monitor open during this, I see a process called ReportCrash run for a while before the Finder reset.
    Does anyone recognize this symptom? Is there a way to see what is being reported by ReportCrash?

    The Genius was skeptical that this was a problem between Leopard and a given disk. Indeed his first test was to boot my laptop from a clean install of Leopard on his own external FireWire drive. Running this way I had no problem opening my external disk from my laptop, running his fresh copy of OSX 10.5.something.
    His theory was that something leftover in my configuration files (in /Library/Preferences) from a previous OS was causing the Finder crash while opening a FireWire disk under Leopard. (Since this machine is four years old, there has been a lot of opportunities for kruft to collect.) His suggestion was do a backup (complicated by the fact that I can't open my backup disk, d'oh!) then to do a clean install of Leopard, and then copy back my user folder.
    I wish there was a smaller hammer I could use, like setting aside some magic .plist file... Any hints?

  • Can't open PDF with open with (choose illustrator)

    Hi!
    We have another small problem . The person that use the Adobe Illustrator want to right click on a PDf file, go to open with and choose Illustrator, but it's not in the list. If I try to add it, it doesn't show.
    How can I get that PDF file open with illustrator instead of opening illustrator then open the PDF?
    Thanks!
    Christian

    I'm a bit confused by your answer.
    Steve's reply was for a Mac. But you talk of the Start Menu and from your other post it appears you are on Windows. I didn't know it was possible to drag a file onto the Start Menu to open it. Doesn't work for me in Vista.
    Regardless, in either OS, you should be able to right click and assign a program.
    In Vista I right-clicked a PDF, chose Choose Default Program, then Browse, found Photoshop, and hit Open. The PDF opened in Photoshop and now when I right click a PDF I see Photoshop is in the list of candidates (it wasn't before). It isn't the default though, because even though I went through Choose Default, I didn't every actually assign a new default.

  • I  can not open my iphone 4 after upgrading to 6.1.3  :( can someone help me please

    My iphone went dead after upgrading to 6.1.3 it is completeley useless i tried hard reset but it didnt work , i tried via itunes to restore or dfu mode but still it isnt workin . can someone help me pleasse

    What messages or error codes do you get ?

  • My free Acrobat trial expired and now I can't open PDFs with Adobe Reader

    I recently downloaded a free trial of Adobe Acrobat Pro before purchasing the software.  I already have Adobe reader installed on my computer (Dell PC -- Windows 7).  I attempted to purchase Adobe Acrobat as the parent of a student and I was told I had to wait for verification, which could take 1-2 days.  In the mean time, EVERY time I try to open a PDF, it asks me to buy the software and reminds me my trial has expired.  How can I revert back to using the free Adobe Reader I have always used?  If I had known it would be this much trouble, I never would have tried the free trial!  Can anyone help me out?
    Thank you!!
    MrsJessP

    Open Adobe Reader | Edit | Preferences | General: use the Select Default PDF Handler to specify Adobe Reader instead of Acrobat.

Maybe you are looking for

  • "Quicktime Streaming failed to load because of an unknown error"

    iTunes and Quicktime will not load, install, or uninstall because of at some point the popup message "Quicktime Streaming failed to load because of an unknown error" appears. Succesive reboots and removal of SpyBot (which may have denied access to Qu

  • IMovie 9.0.8 update wont update

    I have an update ready to install for iMovie,but each time i try its telling me to log into account that purchased it,im in that as i have only ever had 1 account ?

  • How to Resolve Error: An error as occurred during the move process.

    I am trying to MOVE folders from my Desktop to an External Drive. Error "An error as occurred during the move process. Some files may not have been processed." I regularly Move Folders and I've never had problems before. Why is this happening and how

  • How to disable hostname verification on iplanet reverse proxy

    I am looking for a way to disable hostname verification of the application server url specified in teh reverse proxy setup. I am using the following setting in my Object definitions. It is failing due to the certificate CN is not matching the url I s

  • HOW TO PREPARE SCJP???

    hello to all I[b] am interested to appear the SCJP exam. I also in dellima whether I will go for SCJP 1.4 or 1.5. Some of friends tlold that SCJP 1.4 will become obsolute from next year. So, What will be my best choice? Lastly , can u give me the tip