Can't open PDF with newest version of reader says it's not supported?

Can't open PDF with new version says it's not supported?

Since you don't answer my last question, all I can do is point you to https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

Similar Messages

  • Can't open PDF with flash after upgrade Reader 10.1.5 and Flash player 11.5.502.146

    We rolled out Reader 10.1.5 and Flash 11.5.502.146 [Windows 7] this week and discovered that one can not view a PDF containing Flash content.
    We receive the message "To view the Flash Technology content in this PDF file, please install the required version of Flash Player". 
    According to the Adobe Reader Blog "As mentioned in Three Common Adobe Reader and Acrobat Security Questions, unknown Flash will now be rendered by the system Flash Player (NPAPI version), when using Adobe Reader and Acrobat 10.1.5. Note: This has already been done for Reader and Acrobat 11. As stated before, this means that Adobe Reader/Acrobat users will no longer have to update Adobe Reader/Acrobat each time we update the Flash Player."
    How could we resolve the problem?

    See if anything in this topic helps: http://forums.adobe.com/thread/1136468

  • Can't open pdfs with Adobe Acrobat X

    I can't open pdfs with Adobe Acrobat X. I get this message:
      Warning: Distiller will not process .Log, .PDF or .JDF file extensions
    What do I need to do to be able to open .pdf files? I could open them previously.

    What are you getting the message in response to? Was this a creation of a PDF that resulted in the message? What are you using Distiller for? Distiller can only open PS and EPS files for processing to create a PDF.
    PDF files are opened in Acrobat. For opening PDFs, Distiller has nothing to do with the opening. So I really have no idea. It sounds like you may just be having a creation error since you mentioned a log file. If you were creating a PDF, have you checked the LOG file for the errors? The log file is usually located where you were going to create the PDF, but is created as Distiller processes the file (part of the general Acrobat creation process) and is deleted if successful.
    If you were trying to create, go back to the original application and print to file with the Adobe PDF printer. Then open that file in Distiller to create a PDF. Any errors will be shown in the window and an indication if the PDF was created or not.

  • 2 medical softwares often can't open pdf, just after the adobe reader install but IExplorer succeded

    Hello,
    We have two softwares ( medical application) which open pdf via adobe reader XI.
    Theses softwares often can't open pdf, just after the adobe reader install( using adobeArCleaner+Customisation Wizard XI).
    At this point Internet Explorer is ok to open pdf with adobe reader...
    We have to launch manually adobe reader once on the computer to make the two applications to manage openning pdf
    Launching adobe reader seems to finish the installation...
    Did the editors have to put an "option" when they open pdf ( to act like Internet Explorer...) ?
    Thanks

    I am very glad to have a so rapid answered!
    Sorry I was not precise...
    When the file should open,
    for one application an error is happening,
    for the other application which is a "web" application, an other window ( not "web") opens with adobe reader and the pdf document ( the expected behavior is to open adobe reader and the pdf file in the web window already opened)
    I think that the file association is ok, if we double clik on a pdf, adobe reader is opening and then the file is opening  in adobe reader window...
    If I open Internet Explorer and I search for a pdf on the web, It is openning in the same window web.
    But something seems not finish for the medical softwares...

  • Tried opening a file in library and it states can't open database with library name? It says Relaunch then will not open? and Blocks me completely from Aperture. I have to go to Finder to Rename it? I need this file how do I get it to open?

    Tried opening a file in library and it states can't open database with library name? It says Relaunch then will not open? and Blocks me completely from Aperture. I have to go to Finder to Rename it? I need this file how do I get it to open?

    Aftershotz,
    You're going to have to give a bit more information.
    What do you mean by "opening a file in library?"  There is no function of Aperture to open files -- you can open (switch) libraries.
    You'll have to be more specific about error messages, too.  Perhaps some screenshots would be useful to diagnose your problem.  "Can't open database with library name" is not enough detail about what Aperture is really telling you.
    nathan

  • I can't open pdf files even though adobe reader is downloaded.

    I can't open pdf files even though adobe reader X1 is downloaded.

    May seem like an obvious question but, did you install it after you downloaded it?
    If so, how are you trying to open these files and what happens when you try?

  • Can't open the application "Adobe Illustrator CS6.app" because it is not supported...

    UPDATE - Ahhh haaaa!  If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
    That was sarcasm by the way...
    UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
    UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
    I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
    I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram).  Everything running fine, no problems.
    Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
    I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
    'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
    I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
    Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
    James

    I had the same issue and resolved it
    I first remove the prefs folder and the plist files for illustrator in ~/Libary
    next I logged off,
    then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
    Next I reinstall illstrator
    after that it worked for me.

  • You can't open the application "MFI_Simulator.exe" because Microsoft Windows applications are not supported on OS X. Can someone assist. I have Office for Mac 2011 on MacBook Pro 13''.

    You can’t open the application “MFI_Simulator.exe” because Microsoft Windows applications are not supported on OS X. Can someone assist. I have Office 2011 on my MacBook Pro, OS X, 10.9.1.

    Your Office 2011, though a Microsoft product, is designed to work with OSX the Mac operating system.  Any program/application ending .exe is an executable program for Windows.  It will only work in Windows and is not part of or openable with Microsoft Office.
    the application you want to open needs Windows - you have a couple of alternatives:
    Open it on a Windows PC
    Install a valid version of Windows via Bootcamp (or Parallels or VM Fusion) which will allow you to boot your Mac into Windows where it will function like a Windows PC and you can use it to run the application.
    See if the manufacturers of MFI_Simulator have a Mac version available.
    Please note that if you follow the second option, then you will need to purchase a copy of Windows (if you do not have one already). BootCamp is free (part of OSX) but Parallels and VM Fusion cost too.  I see quite a few posts from people who buy Parallels and try to run the program under Parallels - this doesn't work - you need to install Windows as well.
    Hope this helps.

  • I'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get :    You can't open the application "Setup.exe" because Microsoft Windows applications are not supported on OS X.

    i'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get : You can’t open the application “Setup.exe” because Microsoft Windows applications are not supported on OS X.  The premiere elements 12 out of the same box loaded just fine.

    An .exe file means you have the windows version. Go get the mac version:
    Download Photoshop Elements products | 12, 11, 10
    but I hope you have a mac serial number.

  • Why does 'You can't open the application "setup.exe" because Microsoft Windows applications are not supported on OS X.' pop up whenever i try to download the latest flash player?

    whever i try to access websites, most of them work but facebook, youtube, my school email, sometimes even google, and alot other websites wont work for me and will tell me i need to update the lastest Flash Player. but when i try to download it, it says 'You can’t open the application “setup.exe” because Microsoft Windows applications are not supported on OS X.' what does that even mean?? This happens on safari, google chrome and i downloaded firefox and it worked for a couple of hours and then stopped working again.
    please help, thanks in advance.

    1. Install Adobe Flash Player from Adobe site.
        http://get.adobe.com/flashplayer/
       Download it first. Click Safari in the menubar and select “Quit Safari”.
        Follow the prompts and install it.
        Restart computer. Relaunch Safari.
    2.  Allow  Plug-ins
        Safari > Preferences > Security
        Internet Plug-ins >  "Allow  plug-ins"
        Enable it.

  • I can't open pdf files.  The popup window says to install adobe but when I download adobe it says I already have it

    I can't open pdf files. 

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I can't open pdf with adobe reader

    I had to download Adobe reader to open a PDF.
    Now I can't open the PDF and get a message that I must accept Adobe conditions forst which I did when installing it.
    I notice that it is a problem across different platforms all with Adobe reader.
    Any solutions?
    Thanks

    Open a Finder window then from the menu bar click Go > Go to Folder
    Type or copy paste the following:
    /Library/Internet Plug-Ins
    Click Go.
    If you see the:  AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
    Restart your Mac and try opening a PDF file.

  • Can't Open Files with new version 7.55.90.70

    Just updated old Quicktime version 5 to 7.55.90.70. Now I get an error message when I try to open my Encyclopedia Britannica program that says "Quicktime is missing or incorrectly installed". It tells me to reinstall Quicktime from the Britannica installation CD. When I tried that, a message appears that a newer version of Quicktime has been installed and the CD can't reinstall version 5. So, it appears that the new version won't let me open the program unless I uninstall the new version and go back to the old version. That doesn't make sense. The new version 7.55.90.70 ought to support programs that used the old version. I have tried the fixes offered to repair the installed Quicktime with no positive result. Can someone provide advice? Thanks.

    Im having the same problem too. I hope they could fix this

  • Error mssg: can't open library with this version of iphoto

    Help please... I have iphoto 09 but I can't open anything. For some reason, I have multiple copies of the library on my desktop. The message says I made changes and can't open with this version. One of the library folders says Library6.iphoto, which makes no sense.
    Here is what I have done recently to maybe cause this?
    - I did drag one library out of the trash yesterday (due to paranoia from a previous case of deleting ALL my photos).
    -I also deleted photos from my photobooth from within Finder in the "today" section.
    I hope this make sense, I am pretty much a newbie still.
    Anyway, I can't open any photos. I don't know why, or what's with all the multiples.
    Any advice would be much appreciated.
    Thanks!

    painterchic
    I still have an icon on my desktop that says Library6.itphoto and when I click on it, it opens my iphoto proogram,
    This is an element that should be inside an iPhoto Library. I wonder if it belongs inside this one:
    When I use the alt/option key and choose library, there is a third library that will not open, with the message saying "cannot open, changes have been made, and to use a newer version".
    If not, you can find the location of this Library easily: When you use the alt key to choose Libraries the location of the Library is given to you:
    Uploaded with plasq's Skitch!
    You could try rebuild that Library by downloading iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    Regards
    TD

  • My free Acrobat trial expired and now I can't open PDFs with Adobe Reader

    I recently downloaded a free trial of Adobe Acrobat Pro before purchasing the software.  I already have Adobe reader installed on my computer (Dell PC -- Windows 7).  I attempted to purchase Adobe Acrobat as the parent of a student and I was told I had to wait for verification, which could take 1-2 days.  In the mean time, EVERY time I try to open a PDF, it asks me to buy the software and reminds me my trial has expired.  How can I revert back to using the free Adobe Reader I have always used?  If I had known it would be this much trouble, I never would have tried the free trial!  Can anyone help me out?
    Thank you!!
    MrsJessP

    Open Adobe Reader | Edit | Preferences | General: use the Select Default PDF Handler to specify Adobe Reader instead of Acrobat.

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