Can't open raw files from a supported camera

Hi.  I just uninstalled pse 12, installed pse 13 and ran all updates.  I still can't open raw files from my Nikon D5200, which is a supported model.  It works on a Vista system I have with pse 12, so it definitely isn't the camera.  Any ideas?

The D5200 has been supported since midway through PSE11’s life, so PSE12 and PSE13 should work ok.
I’d suspect that the NEFs have been touched by Nikon software which can rendering them unrecognizable to Adobe products.  You can test for this by using Explorer to copy a newly shot raw file from your memory card to the computer and then see if that will open, making sure no Nikon software has viewed it or been involved in the copy process.
If the files are corrupted, then a utility from here can reverse it:
http://owl.phy.queensu.ca/~phil/exiftool/fix_corrupted_nef.html

Similar Messages

  • Camera Raw - will not open raw files from a supported camera

    does anyone know a solution for camera raw to recognize my raw files, I just upgraded to cs6 and it is a supported camera. I've updated and it still won't work any solutions?

    I should have asked which OS version do you have on the Mac?  The current ACR plug-in requires 10.7 or newer and if you’re still on 10.6.x then the updater might not do anything because your OS is too old.
    The first thing to try is Help / Updates and see if there is a newer version.
    If that doesn’t work, then you can manually install ACR 8.3, the last version compatible with OS X 10.6.x, from here:
    https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html
    And if your OS is new enough, then you can install whatever the latest version (currently ACR 8.7.1) from here:
    https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html

  • I use CS3 & with 7.2 download still can't open Raw files from Sony A99 camera

    This is a real setback until compatibility occurs. Anyone have the answer?

    Hi ecoessays1,
    Unfortunately CS3 does not support the 7.2 Camera Raw Plug-in. Here is a list of Raw-compatible Adobe Applications. From the list, you can see that Photoshop CS3 only supports Camera Raw 4.0 through 4.6. With that being said, the Raw plug-in Supported Cameras list states that you need atleast Plug-in 7.2.
    With that being said, you will need to upgrade your software version to CS6 or Creative Cloud (CC) in order to support Camera Raw on your Sony A99. Photoshop Elements 11 and Lightroom 4.2 and above also supports Camera Raw for your camera model.
    Hope this helps!
    Clarice

  • How can I open raw files from my Nikon D7100 in CS4 or CS5?

    How can I open raw files from my Nikon D7100 in CS4 or CS5?

    Andy,
    In the simple and short form, what happens with the ACR (Adobe Camera RAW) module is that it gets updated with regularity, to accommodate the camera mfgr's. changes for their newer models. That ACR works within the host program, such as Ps, PsElements, Lightroom, etc.. At a point, Adobe ceases to support older host program versions. When that happens, the user has a few options:
    Upgrade the host program version
    Use another host program, such as PsElements or Lightroom
    Use the free DNG converter, per Curt's suggestion. That is not host program dependent
    Glad that the DNG Converter works for you.
    Good luck,
    Hunt

  • Can't open raw files from Nikon d800 in PS CS5 and can't update Camera Raw plug-ins

    Can't open raw files from Nikon d800 in PS CS5 (Win7 64-bit). It says, the model not supported by Camera Raw. Tried updating Camera Raw plug-ins for d800 but keep getting error message: Update failed, Adobe Application Manager may be damaged. Re-install the latest application manager but still the same error message. How to fix?

    These links may help
    Adobe - Photoshop : For Macintosh
    Adobe - Photoshop : For Windows
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Can't open raw files from my D800E in CS5. What is the fix for this?

    How do I fix this problem? Can't open raw files from my D800E in CS5.

    You could try Help > Update, but that was a flakey process in CS5 times.
    It's better to download and instally manually.
    Windows
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5603
    Mac
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5370&fileID=5003

  • Can not open RAW-Files from Nikon D4 in Photoshop cc

    hi. i can not open RAW-Files from Nikon D4 in Photoshop cc. (Camera RAW 6.7) can you help please?

    ACR 6.7 would be for an older product, PS-CS5 or PSE10 or PRE10.
    What does Help / About Plug-ins… / Camera Raw… show in PS-CC for a version for ACR and is there more than one version of ACR in the Help / About Plug-in list.  Help / About Plug-in is what I’d do on Windows; I’m not sure if the menu path is the same on a Mac or not.

  • Can't open RAW files from a Canon 70D

    Can't open RAW files from a Canon 70D with Photoshop Elements 12.  Is there an upgrade / download available.  Current RAW plug in is version 8.0.0.137

    What operating system are you using?
    The newest version of camera raw for pse 12 is version 8.4, which should open the canon 70D files.
    Have you tried Help>Updates from within the pse 12 editor?

  • How can I open RAW files from Nikon D7100 in Photoshop Elements 9?

    How can I open RAW files from my Nikon D7100 in Photoshop Elements 9

    Three choices:
    1. Upgrade to PSE11
    2. download the free Adobe DNG Converter and then convert your RAWs to DNG, which will open in PSE9
    3. Use manufacturer's software and convert to TIF (or JPG)

  • I can't open RAW files from new Sony Alpha a6000 camera in PSE 11 camera raw editor. Is there an update that will allow me to do this or do I need to always use DNG convertor?

    I can't open RAW files from new Sony Alpha a6000 camera in PSE 11 camera raw editor. Is there an update that will allow me to do this or do I need to always use DNG convertor?

    You would need to update to PSE 12, or just keep using the DNG converter. Your camera requires ACR 8.4, which isn't compatible with PSE 11. It's also not compatible with PSE 12 if you are running Vista or XP.

  • I'm using a 30 days trial of PS  CC...but I Can't open raw files from my NIKON D 7100

    I can't open raw files in PS CC.
    I'm using NIKON D7100.

    Noel,
    Good morning, and may I just add  THANK YOU!
    While certainly not as efficient or handy, that is the answer.  I simply
    instructed my PC to open the containing folder, in this case my direct card
    reader, and manually copied the files to my hard drive (highlight first and
    last-SHIFT-Enter) and moved them to a pre-named subdirectory.
    I opened PScc and pointed to that file, clicked on the photo I wanted and
    VIOLA!  Opened in Camera Raw and I was off to the races!
    Perhaps the user groups can make some noise and someone at Nikon may take
    notice!
    Thanks again for the suggestion.
    Larry

  • Creative Cloud is always empty and I cannot update LR and PS and cannot open RAW files from my new camera!

    My Creative Cloud is always empty.  I've had this trouble for over a year.  I cannot update Lightroom because of it and Photoshop does not update properly.  I cannot open the RAW files from my new camera, a Nikon D750.  Each time I want to update, I have to talk to you and delete things and reinstall things but it doesn't fix it properly!
    I have contacted Adobe before and always have to go through a tedious delete stuff and reinstall, then next time it happens all over again.
    I'm really fed up with it and want to know how to fix it properly.  I am in the UK, if that makes any difference.

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Can't open RAW files from Canon 70d in Elements 11.  Is there an update?

    I have a new Canon  EOS 70D but my Elements 11 won't open RAW files. Is there an update i can download?

    You need to upgrade to PSE12. Alternatively, download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software) You could also use the Canon software that came with your camera to convert to tiff, which would open in PSE11.
    Windows download (.exe file) click here DNG Converter 8.2
    Mac download (.dmg file) click here DNG Converter 8.2
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • How to open raw files from panasonic gx7 camera in lightroom 4

    just purchase panasonic gx7 camera unable to open raw files in elements 9,elements 11,lightroom 4 but will open in trial version of lightroom 5.have downloaded dng 8.2,still no joy.has anybody any suggestion

    Actually, you could get by with DNG converter 8.2 or newer. But you will either have to convert your files to DNG or upgrade your Lightroom.

  • Can't open raw files from Nikon D4s in CS3

    I recently purchased a Nikon D4s & can't open my RAW files in CS3 or Lightroom, do I need a Photoshop upgrade.  I noticed the D4s has an minimum ACR plugin requirement of 8. Thanks Kate

    I believe the D4s is a very new camera, and needs ACR 8.4 (the very latest version as I type this).
    Camera Raw plug-in | Supported cameras
    You can not access the NEF files directly with CS3, and will have to install the free DNG converter.
    Camera raw, DNG | Adobe Photoshop CC

Maybe you are looking for

  • Cannot access shared external hard drive with other mac accounts

    I cannot access a shared external hard drive with other mac accounts (all accounts are on the same macbook Pro). The shared external drive is shared via time capsule and is connected (of course) in USB. I see well this external hard drive as a shared

  • How to create a normal view from the RDF sparql query?

    Hi, I am trying to create a view from the below query. select id, name from table(SEM_MATCH(' (?id rdf:type dm:Conceptual_SMA_Information_Group) (?id dm:hasConceptualSmaInformationGroupName ?name)', SEM_Models('nyc_sma_curr'), null, SEM_ALIASES(SEM_A

  • How to find location of an album

    I created an album selecting pictures from 3 separate events. I'd like to now upload that album to an on-line storage website - fotki.com (similar to Snapfish). They have a plug-in to select location of my pictures. I want to be able to select the lo

  • MIGO transaction - MENGE (Base Unit Qty) field status

    Hi, This is my first post in SDN and hope I can get a resolution soon. I am doing some custom development using MIGO transaction. If I say am doing a GR, mvt. type 561, I see that there are 2 qty fields (Qty in UnE is open for editing whereas Qty in

  • Are you sure that you are sending emails correctly?

    I got an email from Mozilla showing about Firefox hello, the new feature. It says, "all you need is the latest version of Firefox. Go to Google play to download the latest version of Firefox " I got very frustrated, I just downloaded "the latest vers