Can't play certain Music Store purchases

All of a sudden, iTunes 5 won't play recent (not all) purchases from the Music Store. I press the play button and... nothing.
Also interesting is that the troublesome files won't display the album art - instead it simply shows "Album Artwork Not Modifiable" as if it was on a CD(!)
Can anyone help?

Ok, I figured it out. I tried to play one of my purchased songs on my computer, and it prompted me for my username and password. Afterward, I was authorized to play the song on my computer as well as download the song to my iPod mini.

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Ipod will not play itunes music store purchased music

I know this topic has been discussed here before, but i still have yet to find a valid answer, so i figured i'd start another thread to see if anyone has found a solution yet. sorry for the repeat subject.
I have a 30GB ipod (with the 4 buttons above the scroll wheel) which suddenly will not play music which has been purchased from the itunes music store. everything which was imported from CDs plays fine. the songs in question play fine through itunes - both from my library on my G5, as well as from the ipod, so it does not seem to be an authorization problem. i've reset the ipod numerous times, trashed itunes preferences, updated to the latest version of itunes, and updated the ipod itself to the latest software version... all to no avail. when i select an itunes purchased album on the ipod, it simply cycles through, song by song, without playing anything.
I haven't restored the ipod to the factory settings yet, as i would like to avoid doing so because i will loose some music which i previously only had on a now dead ibook (faulty logic board). besides, i know from reading old posts, other people with the same problem have tried this as well, to no avail.
can anyone offer any other help/advice on how to remedy this problem? thanks in advance.

It appears that some songs in the iTunes store that were added to the store since the end of November will not play on 1st generation shuffles. They transfer to the shuffle fine but will not play. These same songs transfer to other iPods and play just fine. Many people are having these problems (see the Apple discussion boards). The only known solution is to burn the tracks to a cd and re-import them into your library (a royal pain in the butt). And, yes, I have tried all of Apple's recommendations and even went through troubleshooting with tech support over the phone. I was told they'd call me in a few days after speaking with their engineers but never heard back from them.
PLEASE contact apple either by the following link:
http://www.apple.com/support/itunes/musicstore/ipod/
OR by calling the support number:
1-800-275-2273
Hopefully, with enough complaints, Apple will be forced to correct the problem. It seems to me (and quite a few other people) that something changed on the encryption/the way they are encoding new music in the store that has made the music incompatible with our shuffles.

Disabled account so now I can't play the music purchased on that account

My dad got a virus on his computer so Apple disabled his account. I bought hundreds of dollars worth of music on his account. I bought a new MacBook Pro and loaded my music onto the new computer, but when I try to play the music I bought on his account it tells me to authorize the computer using his account. I try to do that, but it says his account is disabled and I can't authorize the computer on his account. I authorized it using my account, but I still can't play the music purchased on his account from a different computer.

Why did Apple disable the iTunes Store account? Did you ask them to do it?
You must have asked them to do so as they would have no way of doing this automatically because your PC had a virus.
If the account has been disabled how do you then expect to be able to log in to it?
Purchases are made by a specific account, so it makes sense that your account will not let you play the music it did not purchase.
Ask Apple to enable the account, as I can see no reason for it to be disabled at all. Unless you can provide a more meaningful explanation as to why and how it was disabled.

HT1933 My new computer has been authorized, but I can't play any of my purchased songs in itunes. What do I do to play, I get an error message that original files cannot be found.

My new HP ENVY 23 TOUCHSMART PC has been authorized for itunes, but I can't play any of my purchased itunes songs. When I try to play a purchased song in my itunes library, I get an error message prompt stating that the song could not be used because the original file could not be found. When I check for available downloads it states that all downloads have been made. Ironically, all my movie purchases play fine, but the songs do not play. What do I have to do to play my purchased songs?

The 'unable to locate' message means that you don't have those music files on that computer, or that they are not where iTunes is expecting them to be. How did you get the entries for those tracks in your new computer's iTunes ?
If you still have your old computer then you can try copying them over again : http://support.apple.com/kb/HT4527
You may also be able to re-download them from the store (checking for available downloads only checks for items that have not yet been downloaded, not for past purchases) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page (re-downloading music isn't possible in all countries). You may need to delete them form your library first (where you are getting the 'unable to locate' message), otherwise iTunes will assume that you still have them somewhere and won't let you re-download them.
Re-downloading : http://support.apple.com/kb/HT2519

Suddenly I can,t play certain songs from my itune libary as they are connected to my old e mail address of 5 yrs ago . how do i get you to link the 2

Suddenly i can,t play certain songs from my libary as they are connected to an old e mail address of 5 yrs ago . How do i merge them together ?

I had this problem yesterday (or a very similar problem). When you click on your purchased song, an old email address (Apple Account ID) pops up and asks for an old password to authorize permission. It is very stubborn and does not really co-operate when using the usual remedies (forgot password - send me an email - what is your birthday, etc). I fumbled around and eventually got it all straightened out. I can tell you what I did - I cannot tell you what exactly worked. Access your current Apple Itunes account. Deauthorize all computers (up to 4 or 5 in total, I forget...) that can play your purchased music. Update your password. Close your account and Itunes. Open Itunes and try your new password. Now try the "old" music that would not play before - your "old" email/Account ID should still pop-up asking for a password. Delete the old email/ID and put in your current one. Then use your new password to activate. This should solve the problem of old ID / old Password / no permission. My apologies for the imprecise method, again I am not sure exactly WHAT worked here - all I know is that the Itunes Help sections and tutorials were good - but of no use in this case.
Cheers

How can I stop my iTunes Store purchases automatically going onto my iPhone?

How can I stop my iTunes Store purchases automatically going onto my iPhone?
I've downloaded several thing, including Christmas songs, but do not want them on my iPhone anymore - but no matter what I do, every time I sync my phone, all my purchases revert back to the old names (purchased names, ie. "The Blue - EP" when I have renamed them to "The Blue") and then come up on my iPhone. Despire finding the song on my phone, swipping it to delete, it'll reappear later on.
I have also set up that only songs in a created playlist are to be on my iPhone, (these songs are not on it), yet they always appear.
How can I ensure the downloaded files DO NOT change names and stop going onto my iPhone every time I sync up?
Thank you.

It looks like you're trying to play a track bought from the iTunes store (or does it happen with other songs too?). Make sure you are logged in with the account the track was bought with.

Why i can't play my music from my iPad on the same apple ID on my macbook pro? it say's iam gonna accept my computer

Why i can't play my music from my iPad on the same apple ID on my macbook pro? it say's iam gonna accept my computer and where am i gonna do that

Possibly nobody has answered this in 10 hours because your question is not clear. Accept? What exactly are you trying to do?
Do you mean authorize?
iTunes Store: Authorize or deauthorize your Mac or PC - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
iTunes application window (not Finder or a browser) > menus at top > Store menu > drag down to Authorize This Computer. (In earlier versions of iTunes access this option from the Advanced menu). Step-by-step instructions - https://discussions.apple.com/message/16569470
Image of where this is in iTunes 11: https://discussions.apple.com/message/20585561

Can't play youtube music videos on facebook

hi everyone, i was wondering, am i the only person who can't play music-videos from youtube - on facebook? i don't have this problem on chrome [which belongs to google, and so is youtube..]
it started in the last few days, or weeks, before i updated my firefox. i can't play youtube music-videos posted on facebook from facebook, but i can play them only from youtube.com.
when i try to play a video that has music in it, i get this message:
"this video contains content from RECORDLABEL. it is restricted from playback on certain sites. watch on youtube"
i also sometimes get a message that a certain video can't be played from playlists, but i can watch the video from its page [i don't know if it's related..].
my friends who use chrome can play music-videos on facebook, and i tried for myself and it plays the videos and doesn't show any restrictions messages.
i didn't try on explorer [bleh] or opera.
so my question again is, do you have the same problem too?
i can play this video on facebook: [it's funny as hell, watch it!]
http://www.youtube.com/watch?v=717vb7kLKKk
but i can't play this one on facebook, only on youtube: [and other music-videos, i can give you a million examples]
http://www.youtube.com/watch?v=eP-c2E1j8Qo
thanks :]

"11 people have this problem", hm... maybe i should try from a different computer. any ideas what might be the problem? if it's because of an addon i have, country, anything?

Can't connect to music store

I was able to connect to the music store for months and now I get the error message: -3212 not connected to internet-- when in fact I am connected. I had not changed anything that I know of. I allowed exceptions in the firewalls (both the default windows and my security system) and even turned them both off and tried to log onto the music store without success. I am at a loss. Thanks.

not sure if this is the correct forum to ask this
question in but i'm having problems periodically
logging into the music store. i get a message on my
computer that says
" Itunes could not connect to the music store.The
network connection timed out. Make sure your network
settings are correct and your network connection is
active, then try again".
could this be my computer? or does the music store
time out sometimes? i'm sure all my network
connections are correct, as sometimes i can connect
to the music store. should i call technical support?
i really wanted to purchase some itunes. So
basically what can i do to get the music store up
and running, or is it just the music store itself
that is temporarily down? thanks for any help
aindrops
dell
Windows XP
I deleted all my photos off of my computer to free upspace, put my ipod on manual update for songs, but it still deleted all my photos on my ipod. what exactly again can i do to delete the photos from my computer, but prevent them from being deleted from my ipod. I thought the first answer helped me with this, but perhaps i still do not understand how to do this correctly. (delete all photos from my computer but keep them to my ipod when i update the ipod.)
dell Windows XP

My Itunes keeps telling me I can't play certain songs because I already have five computers authorized, but I don't???

My Itunes keeps telling me I can't play certain songs because I already have five computers authorized, but I don't??? How do I fix this. I know over the years, I have had a lot of different computers at my work and that is the only place I use my Itunes at. So how do you unauthorize a computer that isn't even around anymore??

Make sure that yo have the boxed chanced to only sync the checked music. It appears that it is trying to sync ore than those.
You can try unsycing all music and resyncing.

I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?

I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?

KiltedTim wrote:
The cable would be much cheaper than the Scotch!
But much less fun or satisfying.
Signed,
An IT guy

Can I play Itunes music via bluetooth on my Iphone 5 to my car radio?

Can I play Itunes music via bluetooth on my Iphne 5 to my car radio?

Chris
thanks to your prompting, i found another mail icon that when touched requested a password. i now can send photos once again
woohoo
thanks again
bpb

I can't play certain videos from the internet on my macbook

I can't play certain videos from the internet on my macbook.
When using Sarfari or Google Chome, I am unable to play some videos on the internet. News clips, posted videos on blogs, and tv episodes from their own network websites. Youtube videos are fine. I doesn't make sense.
I tried downloading an update for quicktime, but the computer claims that quicktime is up to date. Yet, the videos and tv episodes don't play.
I have checked for the most recent software updates, and everything is up to date. Nothing is wrong with the hardware either.
Any suggestions would be awesome! Thank you!

In addition to Flash, you might need some other plugins. Microsoft videos are mostly in Silverlight, and you'll want Flip4Mac to play WMVs. Perian contains codecs for pretty much every video online.
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
http://windows.microsoft.com/en-US/windows/products/windows-media-player/wmcompo nents
http://perian.org/

I can't open Itunes music store - error message

I can't open itunes music store. I tried downloading the new apple itunes updates, but my computer says that the updates have an invalid signature. My computer won't let me install the new itunes or apple quicktime to my computer. Can somebody help me?

FF result "connection was refused when attempting to contact local host".
If you would please let me know "Click here to try this music in iTunes Music Store" that I posted work for you ? Thanks.
Eme

Can't play any music or videos after 7.4.3.1 upgrade

Any body seen this type of problem after the update??
After upgrading to iTunes 7.4.3.1 I can't play any music on my PC. iTunes allows me to select the tune piece from the library, loads the player and just sits there not advancing the song.
If I try to play am MP3 through Windows Media Player same thing happens. I also can't play any of the video files I have on dick either. They play a few seconds worth, pause, then play a pit more and it repeats.
Thanks
Jay

+If I try to play am MP3 through Windows Media Player same thing happens.+
If two of your media players are doing that, we'd better have a look in your control panels.
Open your "Sounds and Audio Devices" control panel. Click the "Audio" tab.
Is the correct default device showing up in the "Sound Playback" area?

Can't play certain Music Store purchases

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