Can't play purchased songs even on an authorized computer. I have tried all the fixes with no help.
I just recently purchased a new computer running Windows 7 64 bit. I downloaded the latest edition of itunes, and transfered all of my old itunes purchases from my XP computer onto this new computer. The problem that I am having is that I am being prompted for my password everytime I try to play purchases on this new computer, even though I get a message telling me that this computer is already authorized to play purchases under this account. Whenever I try to play the song, I keep getting this same message everytime I enter my password. It also seems I am unable to deauthorize the machines that were authorized using one of the old accounts that I made purchases on in the past. When I go into my itunes account under the username and try to "deauthorize all computers" nothing happens, and it still tells me that I have 5 out of the available 5 computers authorized, even after I try to deauthorize all of them. I have mainly noticed the problem on the older songs that I purchased. Most of the recently purchased songs don't re-prompt me for my password when trying to play them. I have tried all the suggested fixes on the support webpage such as deleting the "SC" folder and changing the security slider settings, but the problem keeps coming up. Can anyone offer a suggestion on how to fix this problem and how to try again to deauthorize all computers and then reauthorize this particular new computer running Windows 7? Thanks for the help!
Michael
[email protected]
(859)624-9975
Oh, and I checked here http://support.apple.com/kb/HT3939 and you are correct!
I do have an iPhone 3G not a 3GS.
So does that mean that I cannot get any later software than iOS 4.2?
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