Can't play the musics I bought on iTMS

Hello everyone,
Yesterday I installed Windows Vista on my computer and when everything was done I've decided to go and install iTunes. The installation went just fine the problems started when I tried to play musics that were aquired through iTMS. After I type my Apple ID I get the 5002 error.
I'm trying to play these musics for some time. Meanwhile, I've been searching the web for this error and solutions for it. There are several people stating that they solved it by contacting Apple Support. After searching Apple's website I couldn't find a single contact form, an e-mail, anything other than the Portuguese Mac Reseller phone number.
Could someone help me fix this problem or explain me how can I contact apple support?
Here's the full error message:
We could not complete your iTunes Store Request. An unknown error occurred (5002).
There was an error in the iTunes Store. Please try again later.

I, also, have that authorization nonsense (I am the administrator, and only user of the computer). But, still, I cannot make any changes. You will have to report to someone at iTunes, if you try to play the downloaded songs from iTunes.
Which version, has it always been that way?
Also, did you change your username/password, if things were working fine, at one time?
I had your problem when I, originally, signed up with my AOL address. When I quite AOL, I got an Apple id, and I could not access my songs from AOL days for over three months. Eventually, someone at Apple helped me.

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