Can't Print or Scan from your OfficeJet Pro after Upgrading from your Win 8 to 8.1?

Are you having problems when attempting to print or scan from Windows 8.1 after printing/scanning successfully prior to upgrading to 8.1? Uninstall/Re-install. With this, I might suggest going to your product page on HP.com (sample link posted below) and then hover over "TROUBLESHOOTING" in the top menu and choose "HOW TO" from the drop-down menu. Click on "Install / Uninstall" link to take you to a document that will walk through the uninstall process. When that is complete, then click the "DRIVERS" menu on the same product page. Select the correct Microsoft Windows 8.1 version (either 32 or 64 bit) and then download and install the latest driver. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02440673&lc=en&product=5390309&tmp...
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I have Canon D1320. the problem I can't print or scan from my computer until i choose the printer mode first. and then i print or scan from my computer

Hi Ibrahim!
So that the Community can help you better, we will need to know what Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!

HP Device Not Found Error when trying to print or scan wireless- HP Officejet Pro L7590

Have had HP Officejet Pro L7590 All-In-One Printer for years. Always worked fine and I had no issues printing via wireless connection. Several months ago.. Possibly after a Windows 8 update. From Windows 8 to Windows 8.1 I have not been able to use the printers wireless feature. When I try to print or scan it shows the printer as offline. Also get an error message that tells me "HP Imaging device is not found". I can still print when connected to USB. Cannot scan or use features of the HP software suite. I have tried several times to correct. Reloading the software and drivers several times, but no success. I just tried again and was able to print the test page wireless, so got all excited and thought I fixed it. Then tried to print something and got the same error message I have seen in the past. I have talked to certain supports saying that it may be a firewall setting within Windows. Any other suggestions? Thanks

Hi @rfjones002,
Welcome to the HP Support Forums! I see you are not able to print or scan wirelessly to your HP Officejet L7590 and your computer running the Windows 8.1 Operating system. You get a 'Printer offline' or 'HP Imaging device not found' errors.
I would like you to start with the steps listed below:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstall the Printer Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /unregister
and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /regserver
and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
- Image source
Now you can go ahead and download and install the software here >
HP Officejet Pro Full Feature Software and Driver
If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Can't print all docs to HP OfficeJet Pro 8600 Premium

I just bought the 8600. I can print Word, Excel and PDF documents from my HP HDX 16-1140US notebook just fine. The notebook runs Windows Vista and the network connection is wireless.
I also have a Dell Inspiron 530 desktop that was upgraded from Windows XP to Windows 7 about three months ago. It's connected to the network via Ethernet. The only documents it will print come from Word. When I try to print from Excel or Adobe I get a message that there's no network connection. I used to be able to print everything despite the upgrade to Win7.
I installed the printer on both machines using the HP DVD. Due to problems with our phone lines that our wiring guys need to address, I haven't installed the fax yet on either computer.
Our service provider for phone and Internet is u-Verse. They just installed a Motorola NVG589 modem/router a few days ago to replace a 2Wire that got fried in a power outage. (It's probably not a surprise to you then that our wiring guys need to get involved too...)
I'm slowly remembering to turn the printer on before I send a print job, so I check the power button first when I get a "network disconnected" message. (I'm just not used to the power-saving functions of the 8600 yet; I had a 6500n for nearly five years.)
I hope this is enough background to help you tech-types help me. Thanks a million!

Hi,
I see that you are having some issues when attempting to print.
Are you able to access the EWS page using the IP address assigned to the printer. http://192.x.x.x. If you are able to access that I assume your network is fine.
Have you tried to reinstall the HP SW. I suggest you reinstall the software. Please ensure to uninstall before reinstalling again. You can also get the latest SW from HP Support site at http://www.hp.com/
While I am an HP employee, I am not a expert on all our products. If I offer advice, I'm not speaking for HP on how to solve an issue, but I'll do my personal best to help you. Was your question answered? Mark it as an Accepted Solution! See a great post? Give it a Kudos!

I can't print recto verso with eprint Officejet Pro 8500A

Is it possible to print recto verso via eprint?

Hello filipv,
Any documents you send to ePrint will print as formatted, so there is no way to print in recto verso unless the document has already been formatted for it before being sent to the printer.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

I can't install application manager on my mac pro after upgrading to yosemite

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Noelopan what specific error are you receiving?

Hp officejet 8600 can't print two sided from adobe reader in Mac 10.8.4

HP officejet 8600
Mac notebook osx 10.8.4
Can't print 2 sided from pdf in adobe reader.
Print command from file dropdown doesn't open
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Thanks
vso

Hi,
Please follow the steps below in order to automatically print two-sided print jobs:
1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Print & Fax. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked.
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5. Select Layout from the drop-down menu.
6. Set the Two-Sided option as Long-Edge binding (Portrait), or Long-Edge binding (landscape).
You may save the settings for future use by clicking Presets > Save Current Settings as Preset... Any used preset will remain default till another preset will be used.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I just updated my Ipad 2 last night with iOS 7.04 now I can't print shipping labels from Paypal. I downloaded a different browser, Dolphin, per Paypal's suggestion. Still can not print. It says it has lost connection with the server.help!.

Hello! I updated my Ipad now I can not print USPS labels from Paypal. I used my boss' Ipad not updated and worked fine. I am dependent on my Ipad to print these labels for me. I can print anything else I want, like email or packing slips. Any thoughts? I would go back to the previous version if anyone knows how to do that.

Hello Sapo11,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How can I print a document from "workspace?"

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http://i1224.photobucket.com/albums/ee374/Diavonex/1a30ee42.jpg
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Hi there Lindlylou!
I have an article here that can explain a little more about the feature you are referencing, called AirPrint:
AirPrint Basics
http://support.apple.com/kb/HT4356
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In order to function with AirPrint, a printer must connect to the network wirelessly.
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How can I print address labels from numbers spread sheet

How can I print address labels from numbers spread sheet

CAB,
The 5163 template has the following dimensional specs:
Dimensions & Info
Length: 4.00000"          Height: 2.00000"
Top Margin: 0.50000"          Bottom Margin: 0.50000"
Left Margin: 0.18000"          Right Margin: 0.18000"
Hor. Spacing (gutter): 0.14000"          Vert. Spacing (gutter): 0.00000"
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how can I print sheet titles from Numbers?

Hi Rick,
"Believe it or not, Numbers just doesn't work as well for me as Excel."
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How can i print the calender from the ipad?

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Can't Print or Scan from your OfficeJet Pro after Upgrading from your Win 8 to 8.1?

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