Can't put CR2 files from Canon Rebel T5i on PSE 11? How do I get them to load?

I keep trying to put my CR2 files on photoshop elements 11 and I can't. It keeps saying my camera is not compatilble. I use a Canon Rebel T5i. How do I get it load? Do I need to update my program? I really need to get this images up and editted asap! Help, please!

You should be able to open the Canon Rebel T5i/700d camera raw files with pse 11 if you update to camera raw 7.4
In the pse 11 editor go to Help>Updates and hopefully that should download and install camera 7.4
list of newly supported cameras in camera raw 7.4
http://blogs.adobe.com/lightroomjournal/2013/04/camera-raw-7-4-and-dng-converter-7-4-now-a vailable.html

Similar Messages

Updated to latest ACR 6.6 but still can't open CR2 files from Canon Rebel XSi

I updated to latest version of Adobe Camera Raw 6.6 but still can't seem to open my CR2 files in Photoshop. Can't open them in Lightroom either, no preview in Bridge or OS.
I'm running OS 10.7.2 and Photshop 12.1 x 64 which is CS5.1 I suppose.
I've downloaded Canon's EOS utility hoping that would somehow do something as well but nothing.
The images were shot on Canon Rebel XSi which is certainly supported by the newest version of ACR. So I have no clue as to what's happening... I previously downloaded these images onto my old laptop about a year ago and everything was fine, however now I'm not even getting a preview in OS. Do I have to revert to an older version of ACR (perhaps the same one I used originally?) to open these files again? These files have been stored on a hard drive, so I'm not downloading them directly from the camera-again, this probably has nothing to do with it but not sure what to do. A lot of the posts I've seen recommend downloading the latest version of ACR to fix the issue, but again I've done that and as a matter of fact the camera (Rebel XSi) has been supported for some time now...
In OS, when the image is selected no preview:
Lightroom error:
Bridge, no preview:
Photoshop error:
Ideas, suggestions?
66 views on this discussion so far and no replies...
Please help.
Thanks in advance,
Arthur

Something appears to be wrong with your files.
Are most of your images approx. 3.7 MB?
This is very small for a 12 MP image.
If you go back to the original file on your laptop, what is the file size?
Also the fact that the Mac OS is not showing the preview is unusual.
Perhaps these files got corrupted when they were moved to your new computer.
Can you open these files OK on your old laptop?
Is the OS showing the previews on your old laptop?
Also compare the file sizes between old and new computer.
Have you tried repairing your permissions?
Try Disk Utility in your Macs Applications - Utilities - Disk Utility to see if this helps.
Good Luck!

CR2 files from Canon Rebel XSi won't open in CS2

Ok, so I have a powerbook G4 with Tiger Mac OS X and CS2 student version. I am basically computer illiterate so feel free to state the obvious here.
I bought a new Canon Rebel XSi and have been shooting raw CR2 files. I have done this in the past with a Canon EOS 1D Mark II and never had a problem... now the error window pops up saying my file is unrecognizable. I did the only things I know how to do which was to check for updates and verify permissions in disc utility - this did not help.
Still thinking it was my computer or the software I backed everything up and wiped the hard drive clean by erasing and reinstalling the original discs and then reloading CS2 and again doing all of the updates - this did not help.
I have spent 3 days reading in these forums and trying to clear caches and download DNG's (by the directions into the right library) and still it does not work. I even downloaded trial versions of CS3 and CS4.
Now I'm sure my computer is a downloaded mess and I still have no access to my raw files!
Please Please Please help me!

You're welcome, Nikki.
 
 >what do you do with the paper with a hard drive icon on it when you download something?
 
 I assume you mean the
disc image file with a ".dmg" extension.
 
 Personally I keep any such disc image file if its contents prove successful and discard it when a new version comes along that also proves to work OK. Otherwise, I delete them right away. It's your choice. I prefer to have the dmg file around in case I have to install its contents again for whatever reason without having to download it again.
 
 That being said, I don't keep anything on my desktop,
ever. I download everything to a "Downloads" folder inside my Documents folder.
 
 Here's what my desktop looks like all the time:
 
 c
<a href="http://www.pixentral.com/show.php?picture=1ZQIZTgWF1p8WGN7XZXagCudsu4SWI1" /></a>
<img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/1ZQIZTgWF1p8WGN7XZXagCudsu4SWI1_thumb.jpg" border="0" />
 c Click on the thumbnail, then scroll horizontally. It's a very wide screenshot across two side-by-side monitors.

Can't import RAW files from Canon Rebel Xsi (450d)

I have to use an Adobe Camera Raw program to convert to DNG files and then import into iPhoto 08'. Not sure if I like DNG file and if there is any loss from converting. JPGS work fine. Love the Camera, shoots great photos. Does anyone know if Apple or another program that will convert into a Raw format from the Canon that iPhoto will take? Or will I just have to wait for a driver? I can import directly into Photoshop CS3 just fine.
Ralph
Message was edited by: rwoodard

That camera is so new that you're just going to have to wait for RAW support. Your option, in the meantime, is to use the Camera Raw conversion.
Regards
TD

I can not pull any file from mediathek to playlist since iTunes 10.5 . I get an forbidden sign in black. I see my ipod on itunes but can not pull (iOS 5.0) (ipod touch). On other PC all is working.

I can not pull any file from mediathek to playlist since iTunes 10.5 . I get an forbidden sign in black. I see my ipod on itunes but can not pull (iOS 5.0) (ipod touch). And I can not synchronise...
On other PC all is working.

Tried to turn Avast off but the problem still there.
I created a Playlist to my iphone using the musics already on it and the next try i could add new files to this playlist (and to the iphone) but if I try to add it the way I used to do (directly to the iphone) I still get the prohibited symbol.
This is ok, since I can use it the way I want (so far, i didn´t try yet to add other files like PDF or CBR files) and find a way to add the files i want, but I cannot help to think how wierd this is...
I just don´t like the way apple choosed to make possible transfer files to my device. I really like my iphone but my friends with Nokia and Android have an easier life on that matter...

I imported an audio file from windows to itunes on my pc, how do i get that onto my iphone?

I imported an audio file from windows to itunes on my pc, how do i get that onto my iphone?

Welcome to the Apple community.
Assuming it's in the correct format, select your phone from the device list in iTunes on your computer, select the music tab and check the music you wish to sync.

How do I restore all of my itunes content onto my newly installed computer drive? All my purchase are no longer in my account but I did back up the files onto an external hard drive. Now how do I get them back? Please

how do I restore all of my itunes content onto my newly installed computer drive? All my purchase are no longer in my account but I did back up the files onto an external hard drive. Now how do I get them back? Please

Ummals wrote:
...I did back up the files onto an external hard drive. ...
Did you follow all the steps as detailed here...
http://support.apple.com/kb/HT1751

CR2 files from CANON will corrupted when preview by Adobe bridge

Hello Frides
This problem started for me since Sep 2012, on CS5 and CS6
Windows 7 Ultimate
64 GB Ram
Quad Core i7
ACR 7.3
ACR 6.2
Camera Canon 5D M2
The problem is when I preview my archive files it corrupt the as well; I can see the CR2 file using ACDsee Pro 5 but when I convert them to Tiff or JPEG it export the corrupted file.
The scary part is if I'm losing my archive CR2 files,
I can’t open these file in Canon Digital Photo Professional after they damaged with Adobe.
This evening I was working on a photo and export it as Tiff , when i change directory in Bridge the same CR2 file corrupted!!!!!
I delete the XMP file associated with the CR2 didn’t help, its look like when bridge try to update the thumbnail somehow it
I tested on my portable workstation
Lenovo w701ds
16 GB Ram / i7 QC / Window7 Pro
stil get this random problem.
CHecked the CF card / Card reader / all my cables on both PC's
My problem is a software problem
PLEASE HELP!!!!! SOS

I have tried all of those and different versions/order of import, different drives and different cards.
Sorry, cross posting the same time it seems.
I just put the image back on the memory card and checked it in the camera and it views normally in the camera.
Again, you are not viewing the Raw file at the back of the camera, it can't show because the Raw data needs to be first demosaiced using a dedicated Raw converter like ACR or Canon DPP. What you see is the embedded jpeg preview the camera produces for this purpose and for using in Finder and other systems that can only view jpeg.
I did try downloading it to a different hard drive directly from the camera...I was able to view the image for about 30 seconds before it corrupted. As I mentioned, for this particular image I actually did a full ACR edit and created a jpg from the RAW file yesterday.
Here we are getting to the strange part of the problem. Can you provide a screenshot of the problem file?
When this happened about 6 months ago, after re-creating a file in the adobe library (unfortunately I can't remember where it was or what the file name was)...it stopped.
That probably would mean the Cache file and plug in from the User library / caches/ Adobe/ Bridge CSxx / Cache and plug in
or from same user library / preferences / Bridgexx plist file. Both files are recreated fresh and empty after restarting Bridge
I was actually able to go back to the corrupted images (4 out of 6) and view the corrupted images and edit them normally!
Try to reset the default setting in ACR
It just started again recently and I have 5 or 6 images that it's happened to. The first 5 corrupted as soon as I loaded them in ACR, this is the first one that corrupted after I edited it. I've tried opening them in iphoto and Canon DPP and they initially preview normally and then corrupt once they fully load the jpg preview.
Can you show both results from ACR and DPP in a screenshot?

Mac does not recognize CR2 files from Canon T2i

First, I am posting in this forum because I need help for a problem that I think only experienced photographers could answer, even though I don't use Aprerture (or iPhoto).
I borrowed a friend's EOS-1D Mark II and shot using the camera raw format. My Mac could see the files and even open them in Preview. I am using PShop CS3 on a Mac running 10.5. Because of this, I have to use Adobe DNG converter so I could open them in Photoshop. I cannot afford to upgrade either the OS or Photoshop right now.
I decided to start shooting in the raw format with my EOS Rebel T2i. I formatted an SD card and changed the camera's settings to shoot RAW. When I moved the files to my Mac to open them, instead of thumbnail previews, I saw 'exec' icons, even though the file extension says .CR2. I tried to convert them with DNG Converter, and it said there were no recognizable files to convert. I changed the setting in the camera to save the file as both a RAW and jpeg file. The CR2 file was still not recognized, but the jpeg is.
I thought installing "RAW Camera Update 2.7" from Apple's website would solve the problem. (Currently, "RAW Camera Update 2.1.2" is in my Library.) The problem is that ver. 2.7 requires either Aperture or iPhoto 9, or my Mac won't install it. I don't think the issue is with the 3rd party software, because the Mac 'sees' the image files taken with the Mark II, but not the T2i.
I am stumped.

I solved my problem through dumb luck, but maybe it will help other people who are still using CS3:
I had used the version of Adobe DNG Converter for the CR2 files from the Mark II: version 5.4 for CS3. On a whim, I decided to try downloading version 6.2 for CS5. It is a stand-alone app, and if it didn't work, I could just uninstall it. or it simply wouldn't install.
A funny thing happened:
I ran the installer successfully, but when I checked my applications folder, it said I still had version 5.4, and a search for version 6.2 only showed the dmg. Huh. So I dropped a CR2 file on the icon of the version I still had, and it converted! Yay!
The CR2 files still have the 'exec' icons, of course, but once the file is converted to dng, the thumbnails are there.
Canon said it was up to software developers to make things compatible, and apparently the only difference between the RAW file for the Mark II and the T2i, for instance, is a tag buried deep in the file that IDs the camera it came from. I could have used the software that came with the camera, but it converts the CR2 straight into a jpeg, and I want to open it and make adjustments with Photoshop's RAW/DNG editor before opening it in PShop proper, to preserve the most information I can. I am mentioning this only because Canon's suggestion was to use their camera's software, so that is an option, but imo, it defeats the purpose of using RAW to begin with.

Can't open cr2 files from my 5D but can from my 20D

i just got a new computer (windows vista) and on my old computer i could open cr2 files from both my 20d and my 5d just fine. but now on my new computer i can't open the cr2 raw files from the 5d but can from the 20d. I have photoshop cs2. I am not planning to upgrated to cs3 anytimes soon, do I just need to install a plug in? Please help.

Kristen,
No, no, no. The DNG Converter is a stand-alone executable program. You can even put it on your desktop. You would need it only if your camera model is NOT supported by ACR 3.7, which is the latest version you can use with Photoshop CS2.
In that case, you would use the DNG Converter to convert your raw images to DNG files first and then opening the DNG files in ACR 3.7.
Now, the ACR 3.7 plug-in has to be installed in the correrct location, which is where the old ACR plug-in resides. You will be replacing that old, obsolete ACR plug-in (while Photoshop is NOT running).
[The default Photoshop installation comes with and installs that obsolete ACR plug-in.]
Read the instructions on the download page very carefully, and refer to the FAQs of this forum on the same page where you added this topic.

Converter not finding CR2 files from Canon 5D III

I installed v7.1 of the dng converter to convert CR2 files from a new Canon 5D Mark III for use in Lightroom 3.6. However, the program does not recognize the CR2 files whether in the original folder on the camera memory card or transferred to a folder on my hard drive. The Canon Digital Photo Pro will open the CR2s so I know they are good files. Any ideas? [OS is Windows 7 Pro]

If you ever need to convert just one image or a few images, you can just drag those images onto the icon for the DNG converter, and it will open and convert those images.

CR2 files from Canon 70D in Elements 11 on windows Vista

I cannot get Photoshop 11 to recognize (open) CR2 files from my Canon 70D camera. Running Windows Vista. Is there an update for this for Vista.

Photoshop Elements 11, you mean?
The 70D requires Camera Raw 8.2 or later
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
8.2 is only compatible with Elements 12 or later
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Either
upgrade to Elements 12, or
Download the free Adobe DNG converter, convert all the Raw files from the 70D to DNGs then open the DNGs in Elements 11
http://www.adobe.com/products/photoshop/extend.displayTab2.html

PSE 11 won't open CR2 files from Canon PowerShot G15.

I was interested in PSE 11 so I could use ACR 7.x to open the raw (CR2) files from my new Canon PowerShot G15 camera--but even after updating the files, PSE 11 won't recognize my camera! It's still not listed in the group of supported cameras on the Adobe website(s). This camera has been out for a few months (at least!), so it's unbelievable that Adobe still won't support those files. They only go through the G12, not up to G15.

See that other current post :
http://forums.adobe.com/thread/1104750?tstart=0

.CR2 files from Canon DSLR

I have been importing .CR2 files from the flash memory card via a Promaster CF Card Reader.
This has been working very reliably into iPhoto for several months.
Yesterday I got a message that the file type was not recognized.
Now I can't get them to load without taking them through the "back door" first.
Did something change in iPhoto just recently?
I have not changed the OS in the camera, am using the same CF cards, the same computer, the same iPhoto version.
Doesn't make any sense.
Help.

Now I can't get them to load without taking them through the "back door" first.
What's the "back door"?

When will Elements11 support CR2 files from Canon 70D ? Or is an upgrade necessary ?

As it is now RAW files from Canon 70D is not recognized by Elements 11. And Adobe don't ship any upgrade, only to Lightroom and PCC/Bridge. Is there a workaround ?

PSE 11 will not be upgraded to support this camera. You need either:
Purchase PSE12 or PSE13 ... or ...
Download and install and use the free Adobe DNG Converter version 8.2 or later, convert your RAWs to DNG and then import the DNGs into PSE 11

Can't put CR2 files from Canon Rebel T5i on PSE 11? How do I get them to load?

Similar Messages

Maybe you are looking for