Can't reload Bing app after wiping and reloading lastest AT&T OS 5

Howdy all,
Please forgive me if this has already been addressed and I just haven't found it yet.
I was having all sorts of oddities with my BlackBerry Curve 8900 (AT&T carrier), so I backed up my data, wiped, and reloaded the latest OS from AT&T (5.0.0.1067). Before wiping my device, I had both the Bing search and Bing map apps on my device. I don't recall when I loaded them, but I'm sure I was running an iteration of OS 5, and not 4.x with an upgrade.
Anyways, after wiping and reloading the OS, I can't load the Bing app to my Berry. When I go to their website, and follow the mobile link, whether I type the provided URL in (http://m.bing.download), or I have their site send me a text message with a link to download (http:/m.bing.com/?mid=40012), I get the same message, as follows:
"We were unable to detect your phone type or we do not offer support in your region. To try Bing anyway, click here."
I don't recall how, but somewhere in my interwebs searching, I found a link that took me right to the Bing app's location in AppWorld. I followed this, but it also told me that the app was unavailable for the device.
According to Microsoft's website, it is available for my model. Of course, since I was actually using it on my Berry prior to wiping and reloading the OS, I'm not sure why it's unavailable now. Is it possible that the Berry is being misidentified? I was running 5.0.0.1067 prior to wiping and reloading, so it shouldn't be an OS version. My Vendor ID shows as "2," so it should be seen with AT&T as my carrier (and, by default, in the US).
It's not a big deal, but I prefer Bing maps and search, and can't figure out why I can't reload it. I've already contacted Bing support at Microsoft, and they just provided me the same links, and told me to go ask BlackBerry support. And please, don't respond with, "Just use Google." I have and can use Google, but that's not why I'm posting. It may be that I'm just out of luck, and won't be able to use Bing, but I figured I should ping out to the community first in case some of y'all had any ideas.
Thanks in advance, and I appreciate any help y'all can give!
Jeff

I had exactly the same problem and was most disappointed at not being able to reinstall the Bing search application and Maps. I'm guessing you have found a solution by now but just in case and for the benefit of anyone else in this position I have a possible solution.
It took a lot of searching but eventually I found a page which offered a download of the early (1st) release of the Bing application for various BlackBerry handsets not including mine. I did however manage to select and successfully download a version for a different device which installed ok. Upon opening the Bing app I immediatley received a pop up message informing me that there was a newer version of the application available, would I like to update ? I selected yes to update and hey presto, I once again had the latest and correct version of Bing search and Maps on my device.
Here is the link http://handheld.softpedia.com/progDownload/Bing-BlackBerry-Download-89065.html
Any problem with the link then you are searching for "Bing (BlackBerry) 1.0: Free Download on the Softpedia Handheld site". Once there you will see a list of devices and download locations in the bottom right hand corner. Good luck and enjoy this great app. Hope RIM add it to Appworld on both sides of the Atlantic soon. Very useful and works perfectly on my Torch 9800.
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Carrier sign still showing after wiping and reloading OS?

Hello dear users, In my thread of "application installation issues", it seems to be determined that my carrier who I got the phone from, is blocking the install of applications as I get a 910 error, application authorization failure, when i try to install an application from: www.blackberry.com/screenreader/ After some searching, I've come across BBSAK, which I use to wipe the phone and reload the oS. I've also come across the tool "vendelete" which deletes the vendor.xml files. So I do the following: 1. uninstall the original carrier OS from pc. 2. Install OS from different carrier to pc. 3. Use vendelete to get rid of the xml files which it says no xml files were found. 4. Use bbsak to wipe the oS. 5. reload the OS. But when the phone boots up, it still shows the sign of the carrier which I don't want, so i presume nothing has been updated? since when I try to install the application again, I still get the 910 error. What am i doing wrong here? Help would be much appreciated. Regards,
Solved!
Go to Solution.

Pith wrote:
Hello,
Ok, is there anything else that is not being wiped apart from the splash screen?
I mean anything else that would be the cause for not being able to get passed the 910 error? apart from the IT policy which was mentioned.
Actually, the IT Policy is another thing that is not removed by other Wipe methods, nor is it removed when you install a different carriers OS to the BB. See this for the proper IT Policy removal process:
KB18998 How to reset the BlackBerry smartphone to factory defaults
If, when you do this, you take a backup first, then you MUST NOT do a wholesale restore afterwards...if you do, the IT Policy will dutifully be put back on. You must do a selective restore of only those specific databases that you require, being 100% certain to EXCLUDE from the restore any that deal with the IT Policy:
KB03974 BlackBerry smartphone database list
Also, see this for the official document from RIM regarding the 910 error.
KB12230 "Download Failed: 910 Application authorization failure" appears on the BlackBerry smartphone when installing an application
From all of your symptoms, a latent IT Policy on board the BB could be the root cause of everything, so I recommend you use the above methods and truly cleanse your BB of the IT Policy. I think I'd suggest the following steps, just to be sure that things are truly clean...also insert plenty of reboots of your PC...not just restarts, but full power down reboots. Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove all device OS update packages from your PC (add/remove programs)
2) Cleanly uninstall the RIM Desktop Software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Some have reported that manually cleansing the registry of all keys related to RIM, BB, and Puma to also be helpful
Others have reported the use of a registry cleansing tool to also be helpful
Still others have reported the use of your original PIM (e.g., Outlook, NOTES, etc.) installation CD, running the "repair" process, to be helpful in some situations
3) Get a fresh download of the RIM Desktop Software:
http://us.blackberry.com/apps-software/desktop/
4) Download (to your PC) a fresh copy of your currently installed (on your BB) device OS package from your carrier (if it's not the original carrier, then you know already to delete all copies of VENDOR.XML after installing to the PC):
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install the Desktop Software to your PC
6) Install (also to your PC), the device OS package
7) If you need a backup from the BB, take a full one now:
KB23680 Backup BlackBerry smartphone data using BlackBerry Desktop Software 6.0 to 7.0
8) Perform the ResetToFactory
KB18998 How to reset the BlackBerry smartphone to factory defaults
9) If you want a different OS on the BB, then remove the OS Package from your PC and install the one you desire onto your PC (but not yet to your BB)...again, remove VENDOR.XML files if the package is not from the BB's original carrier.
10) Use BBSAK to wipe the BB and then load the OS to the BB
11) If you took the backup in step 7, use that as source for a selective restore, including only the databases you require and excluding all databases that have anything to do with the IT Policy:
KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup
12) Now see if you can proceed with installing apps
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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