Can't rent or buy movies from iTunes

Rant On:
I am completely frustrated and angry about how iTunes is supposed to rent or allow purchase of movies. I have not had one movie rental out of several tries that went successfully without having to contact Customer Service and complain. I purchased "Looper" & watched it on my iTV over the holidays, and now it cannot be played on either my Mac Mini or loaded to my iPhone 5.
The movie appears in my iTunes Movie library on my Mac Mini. When I tried dragging it to my iPhone, I got a strange error message that the movie was still "in the cloud" and wasn't available until I download it. I can't see any way to accomplish this. Once I tried moving it the first time to my iPhone, it now won't let me move it again at all.
If I go to the movie on iTunes from my iPhone, I see a "Download" button but the movie won't download since it's > 50 MB. When I go to iTunes from my Mac Mini, it only offers me the choices to rent or buy the movie again.
Just incredibly frustrating. I definitely DO NO RECOMMEND anyone trying to rent or buy movies from iTunes!!!

Answers can only be as helpful as the details provided, and none have been given here. What did you do to try to buy or rent something? What happened when you tried? Did you get an error? If so what was it. Just posting "did not work" is not going to get you very far.

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Thank you for visiting Apple Support Communities.
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http://support.apple.com/kb/ht5137
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Can't rent or buy movies from iTunes

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