Can't see my ipod in itunes and my computer

I can't see my ipod in itunes  and my computer. There is an error code 10
please help

My problem is almost the same, I went to plug my 60g iPod into my PC USB port, and it locked up my computer and iPod. Now my iPod is stuck on the Do not disconnect screen and hasn't even changed the time at the top, still stuck at 10:05AM. I'm getting kind of upset here. I haven't even had the thing for over a year yet and I keep it in good shape.
Any ideas on how to fix would be helpful.
Thank
mpbones

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