Can't send email when not on my home wifi

I use roadrunner as my email. I also have my own domain that I forward my email to my roadrunner email address. I have configured my email using the settings at http://help.rr.com/hmsfaqs/e_rrmail_emailSettings_iphone.aspx. I have double check it. When setting up my email I use my domain email address. I have configured the pop-server to point to my roadrunner email address and I point the outgoing server to also use my roadrunner account. This work perfectly fine when I am at home. I am able to send emails. The problem is that when I am on AT&T wifi network or some other wifi network I get an error that I my domain email address was rejected by the server.The only way to get it to send is to turn off wifi and use 3G. It then sends properly. This use to work for the past 2 years, but has stopped working. There were no changes on my end except the upgrades to new 4.3.x iOS upgrades. I didn't notice when this stopped working and whether it was due to an iOS upgrade or a change on by roadrunner on their servers.
If I change the return email address from my domain email address to my roadrunner email address, it send fine both at my home wifi and at AT&T wifi network. I have contacted roadrunner help support. They were less than helpfull. After 5 emails and 5 response from them, they said it was an Apple issue and that I should contact apple. Has anyone else noticed this issue?
John

I am able to send on and off roadrunner's network, if have have my roadrunner email addres as the reply to by using the following http://help.rr.com/hmsfaqs/e_rrmail_emailSettings_iphone.aspx. My problem is when the reply to is not my roadrunner address but my own domain (which is forward to roadrunner) I can't send off network. I have not been able to solve that issue.

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HT4979 why can I not send email when away from my home wifi? Am able to receive messages OK, and outgoing mailserver is correct?

Why am I unable to send email when away from my home wifi ? I am able to receive mail OK, and have double- checked the outgoing server which is correct. This problem is consistent with my Macbook Pro, iPhone, and iPad2.
Attempts to send messages results in them sitting in the Outbox and never- ending 'sending message' displayed.
I am able to send using my me.com server.
Home service provider is Cogeco.
Any help would be appreciated.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

Can't send email when not at home

Hi there!
I can send and receive email fine when I am at home, but now I am away from my home I can download my email but not send anything. My settings all appear to be correct (no changes made since I left home) so I am wondering why this is.

As Andrew says, your ISP may be blocking the SMTP to prevent spam. However, you may be able to send Mail using another port. My ISP blocks SMTP on the default port (port 25 I think is default) but if you set the port to 587 it works.
So, check you ISP's help. You may be able to set SMTP to use a different port and get your mail to send

My iPhone will not send emails when away from my home wifi

my iphone will not send emails when away from home wifi any advice

Hey craggee,
Thanks for the question. This is usually do to a limitation by your ISP/email provider:
If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M.

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I can't send email when wifi is on. How do I fix??

I can't send email when wifi is on. How do I fix??

TS3899 why can't i send emails when not on wifi eg 3g

When on wifi eamils send fine, as soon as I lose wifi emails won't send.
measage says unable to send email.copy in outbox. its rejected by server.
I phone 5 latest IOS 7

We are experiencing this exact same behavior. Our environment is Exchange 2007 on Windows Server 2008, Windows Server 2012 domain controllers, and iOS 7. WiFi works fine but messages get stuck in outbox when sent over cellular broadband (3G/4G). Was able to reproudce problem over both Verizon and AT&T. I called Apple and engineering said that "the problem has been reported by others" and that "the problem will be fixed in a future update". Such joy. Also the problem appears to be related to message size...for sure anything over 100KB will fail over cellular broadband. Not sure of the largest message that will go through...from what I've read somewhere in the 40KB to 100KB range is where it starts to get crabby. Hard to say exactly what the problem is. Only happens with Exchange. But wasn't a problem on iOS6. Weird that an email and/or attachment size matters between WiFi and mobile broadband when going from iOS 7 to Exchange 2007 (in our case).

Can't send emails when away from home

I can send emails from my iphone when I'm at home, but not once I have left the house. I get the 'sending' bar at the bottom, but nothing ever happens. Any ideas?

When at home connected to your wireless network?
If so, is the email account provided by your internet service provider at home?
If yes, most internet service providers don't have an authenticated SMTP server with the email account they provide which is the problem.
Most, if not all ISPs block the use of SMTP servers that are outside of their network or not provided by the ISP unless the SMTP server is authenticated, and AT&T is no different in this regard when connected to the internet via their cellular network when sending email.
AT&T's SMTP server is included as an available SMTP server to select/use for an email account when connected to the internet via their cellular network if an email account does not have an authenticated SMTP server. This should work when connected to AT&T's cellular network but may not work when connected to your wi-fi network at home with your internet service provider being used for your internet connection.
I access two email accounts with the iPhone's Mail client. Both accounts have an authenticated SMTP server and I've never had any problems sending with either account regardless the internet service provider being used for my internet connection at the time.

Problem using iPad to receive and send emails when not at home

I am unable to send or receive emails from any outside wifi location like Tesco / ikea but once home there is not a problem. Messages reads "Server unable to respond" I was wondering if it is a security issue ?

Greetings
I suspect that the issue is the SMTP server settings. On your home network you are using your providers SMTP server and all is fine (If you check your email account configs you will find that the SMTP server is set to your providers?).
When you use a different network (provider) mail will not be sent unless you use that networks (providers) SMTP server (this is a security issue to address ways of "spamming").
So if youre 3G/4G provider is the same as you home provider all will work well via your home WiFi. If you turn off WiFi and just use your 3G/4G connection to send mail (iPhone/iPad etc) all will work well (when you are out and about and using anothers WiFi network).
If you are connected to, say a MacDonalds WiFi, mail will probably not be sent. (It will be received though).
Using WEB mail interface (via your WEB browser) removes this problem as well.
(A SMTP server is what is used to send email. So to successfully use anothers (not a networks the same as your providers) WiFi network and send email via it, you must know the SMTP servers name and reconfigure your email account/s to use that server to send mail.)

Can't send email when replying on email

I’m now using iPhone and facing a problem of replying email by using my handphone. This problem persists when I stay in HCM, but it seemed to be ok when I travelled to Hanoi last month.
Please advise.
Thanks,

Contact the email provider and get the correct email account settings.
It should not matter what city or country you are in to send email, but there may be other factors which you are not aware are important and have left off.

Can't Send Email When On The Road

Hello - My son has a Roadrunner acct. When he's on the road, he can receive mail via hte Mail app; but he can't send it. Does he need to edit his emai settings while on the road? Thank you!

Hello.
It all depends on the policy of whoever is the ISP at each location and the method used by the outgoing (SMTP) server to determine whether you’re a legitimate user. Note that when you’re not at home, the ISP at that location is usually not the same as the ISP when you’re at home.
In an attempt to fight spam, many ISPs restrict the ability to send using an outgoing (SMTP) server not owned by them, usually by blocking port 25 for all traffic outside their own network, which means you cannot send with an SMTP server not owned by them if configured to use that port number. And it may happen the other way around as well, i.e. the outgoing server itself may look at the IP address you’re connecting from and refuse the connection if you’re outside its own network.
Something that often works is changing the outgoing server port to 587 (or whatever alternate port number the outgoing server listens to) instead of 25 and using some form of authentication in Preferences > Accounts > Account Information > Outgoing Mail Server > Server Settings, but two conditions must be satisfied for this change to work: (1) the ISP must not block that port as well AND (2) the outgoing server in question must listen to that port and accept a form of authentication not based on the IP address you’re connecting from.
Independent mail service providers not tied to a particular ISP, such as .Mac and Gmail, do allow authenticated SMTP access on port 587, which is the reason changing the outgoing server port number solves the problem for them if the ISP doesn’t block that port as well.
The following article, for example, describes several ways to address this issue in the case of .Mac, but can be useful for other mail accounts as well (not just .Mac), and applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states):
.Mac: Server timeout alert message when sending email

Can't sending email via mac mail from home

I have had BT broadband for a year now and recently I have had issues sending mail from mac mail on my business email. It comes back with an error saying to check that email is addressed properly and check smtp settings with admin.
This problem has only just started.
I searched the forum and found a sugestion to verify email in yahoo mail, whch I have done but still no joy.
Any suggestions?
Regards
Steve

cognitioncoach wrote:
I have had BT broadband for a year now and recently I have had issues sending mail from mac mail on my business email. It comes back with an error saying to check that email is addressed properly and check smtp settings with admin.
This problem has only just started.
I searched the forum and found a sugestion to verify email in yahoo mail, whch I have done but still no joy.
Any suggestions?
Regards
Steve
Spent two hours on the phone today with BT. They escaleted the problem to a specialist support desk, which we then had to agree to paying a £30 charge if they were able to fix the problem as they say that it is a problem with mac mail. (Which it isn't because it works fine using a different broadband connection, and we have three laptops in the house all with same problem, using outlook as well as mail).
All three laptops have been working with out fault for the last four years and just before christmas they all stopped being able to send emails using hotmail. Obviously BT have changed something somewhere along the line.
The Specialist just changed our outgoing mail server to use BTs instead. (I have been using a different SMTP server anyway as a temporary fix since christmas) Whilst we are able to send emails, we are still unable to connect to hotmails SMTP server. Still had to pay the £30 though. As far as they are concerned that still counts as a fix. Another "solution" they gave me was to change the DNS address in system preferences- Not Ideal as everytime you connect your laptop to a new network you will have to reset them.An absolute joke.
Their direct number is 08000 321 118 if you need them to talk you through it. Best to have your bank card to hand.
Livid.

Why can i send and recieve messages on my home wifi but nit when i am connected to other wifi connections, why can i send and recieve messages on my home wifi but nit when i am connected to other wifi connections

plz help i need to know why i cannot send or recieve messages on other wifi connections

What networks do not work?
It could be that the ports used are being blocked. See:
Using FaceTime and iMessage behind a firewall
Try using Google's DNS with the other networks. When connect to those networks, go to Settings>wifi and change the DSN to 8.8.8.8

TS2621 why may I send email when wi-fi is enabled, but not when it is disabled?

iphone 4s with verizon will send email via wi-fi but not 3G. Are there any ideas why?

Depends on the email account. If it is from your Internet provider they may only allow use of their SMTP server for sending emails when on their network. To send emails when not on their network (i.e. when using Cellular data) it would require using a different SMTP server.

New Iphone 5 - can send emails but not sync any other information

I have just tried adding an exchange email account to a new iphone5 and I go through the steps to verify which all works then once set up is complete I can only send emails but not receive them also not able to see outlook file tree or any contacts or calendar appointments.
I have 2 other iphones working - 1 iphone 4 and 1 iphone 5.
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Contact the exchange admin.

Trouble sending email when on Wifi.

Can't send email when on Wifi, but can send when on 4G or maybe 3G - I forget. Can receive emails fine on both. To further confuse things I have three email accounts on my phone, two of them have no trouble sending or receiving when on either wifi or 4G.. I've checked and compared settings dozens of time.
I have a private hosted email account (not sure if that is the right word) But I don't have google, AOL, or something like that..
Thanks

"But wouldn't I be using the same outgoing mail server if I was wifi or 4G?"
Yes it would be the same. Maybe I'm too tired to figure this out.
The only other thing that comes to mind is that your wifi router's firewall may be blocking that port. But if that were the case, your PC or Mac wouldn't be able to send mail either.

Can't send email when not on my home wifi

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