Can't set up iphone 6 (ios 8.0) as old phone has 8.1.2, backups not compatible?

Trying to set up a new iphone 6 (ios 8.0), old is 5 with 8.1.2 and says it cant restore from either itunes or icloud due to incompatible backups, help?

You need to update the iPhone 6 to 8.1.2 and then restore the backup.
(119312)

Similar Messages

  • How can i turn my iphone 4s into an ipod touch, the phone has been deactivated and has been recovered, i also do not have a sim card for the phone... can anyone help me.

    How can i turn my iphone 4s into an ipod touch, the phone has been deactivated and has been recovered, i also do not have a sim card for the phone... can anyone help me.

    http://support.apple.com/kb/ht3406
    Apple recommended process

  • How can I get an iphone to replace my mom's old phone without activating it until she opens it?

    The guy at the store was a real jerk.  He said I could not get the new phone and delay the switch or activate it myself, that once I got her the new phone I could not leave the store without activating it and turning off her existing phone!  He was very rude about it and truly made me dislike the Apple store.  I had done this once before, but now thinking back I think I ordered the upgrade online.  He called me a liar and said I had done no such thing in the past that it was impossible.  I asked if I could do it if I just bought the phone full price and he said no.  He said there is no humanly possible way to buy an iphone that was not activated at the time of purchase, and if I wanted to keep her existing phone number there was no way to do it with her phone staying on until the day we gave her the new one that the minute I buy her the new phone her old one will be turned off.
    This seems wrong and not the best marketing for Apple. 
    So is he right?  Can you no longer get a new or upgraded phone as a surprise for someone?
    We have to go in now before the party to do the switch so we can get her the surprise but keep her phone on (except for maybe an hour before she opens the present and hopefully she doesn't get stranded on the road on teh way to the party in that no phone service window!...)

    I will assume you are in the U.S. (only because I don't know how this works in other countries).  I will also assume you know your mom's current cellular carrier, want to stay with that carrier, and that is a carrier that works with Apple iPhone under contract (AT&T, Verizon, or Sprint).
    Certainly if an iPhone is ordered through the Apple Store online, it doesn't have to be activated until the purchaser is ready to activate it.  Activation is accomplished by iTunes when setting up the iPhone.
    These days, it is possible to order an iPhone from the Apple Store online, and have it made available for pickup at the Apple Store (instead of delivering it to a home or office).
    So, bottom line, the new iPhone would be ready to go with a pre-determined phone number and carrier, purchased at the (subsidized) carrier rate, and become activated when the purchaser is ready to do so by plugging into iTunes.
    I think that's exactly what you are trying to do, and exactly what you have been told is not possible.  I don't believe for a minute it's not possible (given the assumptions in my first paragraph).
    I hope that helps.

  • How can i downgrade my iPhone from ios 7 back to ios 6??

    How can i downgrade my iPhone from ios 7 back to ios 6??

    You might want to check out these two threads:
    https://discussions.apple.com/thread/5325838?tstart=0
    https://discussions.apple.com/thread/5369545?tstart=200
    This topic has been discussed ad nauseum, they might give you some ideas on how to deal with the changes.  Be sure to leave Apple your feedback on the matter: http://www.apple.com/feedback/
    Good luck!

  • HT4824 My iPhone is running with ios 4.2.1 & current version of ios is 6.0.1 in this case how can i update my iPhone to ios 4.3.5? itune will show only latest version of ios.

    My iPhone is running with ios 4.2.1 & current version of ios is 6.0.1 in this case how can i update my iPhone to ios 4.3.5? itune will show only latest version of ios.

    If you have iPhone 3G, the latest and greatest is IOS 4.2.1.
    If you have iPhone 3GS or later, you can only update to IOS 6.0.1.
    For iPhone 5 and iPad mini, you can update to IOS 6.0.2.

  • Hi frnds, i am using iphone 3gs, i want to know how can i update my iphone to ios 4.3.3

    hi frnds, i am using iphone 3gs, i want to know how can i update my iphone to ios 4.3.3 or any other ios.

    Please note the iPhone 3G can not be upgraded beyond 4.2.1.
    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • Guys help me that can i update my iphone 4s ios 5.0 to 5.1?

    guys help me that can i update my iphone 4s ios 5.0 to 5.1?

    Still very confusing... do you want to know HOW to update? If so, iOS 5.1 is no longer available, you can only download the latest 5.1.1. To do so, go to Settings > General > Software Update > Download and Install.

  • HT4623 Can i update my iphone 4s (iOS 5.1.1) to iOS 6-without any problems or lockout?

    Can i update my iphone 4s (iOS 5.1.1) to iOS 6-without any problems or lockout?

    As long as it was factory unlocked and not unlocked illegally then yes you can update with no problems.

  • HT3939 I have iPhone 3GS model number is A1303.I want to know can I update my iPhone to iOS  4.3. I currently have iOS 4.1 and I am from hyderabad,INDIA.so can I update it if I can update it then guide me how to update.plz awaiting for Ur earlier reply.

    I have iPhone 3GS and it is updated to iOS 4.1.
    but I could not download apps because it should be updated to 4.3 iOS.
    So I want to know can I update my iPhone to iOS 4.3 and I am from India Hyderabad. So can 4.3 iOS work in Hyderabad.
    Pls help me by emailing me on [email protected] & if I can update it then tell me the process of updating my iPhone 3GS.

    Updating to iOS 5.0 or higher is an erase/restore deal, so, follow the directions here to update your phone:
    http://support.apple.com/kb/HT4972
    If you chose to update, iOS 6.1.2 will be installed on your phone.

  • HT201263 can I update my iphone 3g ios 4.2.1 to ios 6.1.3?

    can I update my iphone 3g ios 4.2.1 to ios 6.1.3?

    You should sell the iPhone 3G, and buy an iPhone 6.

  • Why i can`t upadate my iphone to ios 8

    why i can`t upadate my iphone to ios 8

    Based on the information you have provided, impossible to say.

  • HT1414 i can't complete the iphone with ios 6 my car is not valid and what should i do ?

    i can't complete the iphone with ios 6 my car is not valid and what should i do ?

    Try rephrasing your question.
    What does your card have to do with it and how do you complete a phone with ios 6?
    What exactly are you doing, and what is the exact message you're getting?

  • Can i set my iPhone 4 as a new phone then use iCloud to get information from before restoring the phone?

    Can i set my iPhone 4 as a new phone then use iCloud to get information from before restoring the phone? I've restored my iPhone 4 thru iTunes and now trying to set it up using iCloud but it says 'no back ups available'.
    I was upgrading my OS system thru iTunes but the plug on my macbook came out and battery ran flat half way thru. This jammed my iPhone 4.
    I think it's to do with the OS system. That if i take it to the previous OS system it might work. But since i'm in phone set up mode i can't get into general setting to change it back.
    So can i set it up as a new phone and then use icloud to restore info? Or shld i set it up thru iTunes and then iCloud (but since it jammed half way thru upgrading and i've restored i don't think iTunes has any of my previous info)? Or is there something else i can do?

    No. You can set up as a new device or restore from iCloud or iTunes. It looks like you backed up with iTunes, so you can't restore with iCloud. To backup your device in iCloud, go to Settings > iCloud and activate it

  • Can I set my iphone 6 up so that when I delete an email from my computer it will also delete from my phone?

    Can I set my iphone 6 up so that when I delete an email from my computer it will also delete from my phone?

    To do that you need to be using an IMAP type email account rather than a POP type. Check with your email provider to see if they provide this service and, if so, switch to it on all your devices.
    See here for info: http://www.pop2imap.com

  • Apple ID for my 9 year old - How can I set up an ID for my 9 years old. We have bought him an ITouch for his birthday, he also has a $30 iTunes card. To load up the iTunes card he needs an ID. When I try to set him up it says he is below the min age.

    How can I set up anApple ID for my 9 years old. Every time I try it tells me he is bolew the min age. If this is the case how can he download free games and how can he redeem his birthday $30 iTunes card? I dont want him to use my ID as it has my credit card details.
    I'm very fustrated with this as it seems the Apple kit is for 13 years and older only.
    Cheers
    Brad

    That's great your 9-yr-old is responsible enough to handle an iTouch!
    There's no way around the age limit. I suggest a family account that you, an adult, control.

Maybe you are looking for

  • Unable to install Oracle 8.0.5 on Caldera Linux 1.3

    Hello, I am getting problem when i run ./orainst from /mount_point/orainst - its giving error' ''sh - ./orainst.cm no such file or directory''. I have done proper user and group creation, environment settings, permissins,path settings etc.. I have ne

  • Overlapping Bars in XY Graph

    Hello I'm plotting bars in a XY graph. If the X values are not in ascending order, the bars are overlapping. Bars are not overlapping, if X values are in ascending order. Is there something I do wrong? Can some confirm this? Is this a bug? Using LV 1

  • Ipad syncing problem

    hi,I have bought this ipad (with retina display) today and I gave it to my friend and he synced a lot of apps and games on it,but now that I want to sync my movies in my own itunes this alert comes up and says :"this ipad "blah blah blah" is synced w

  • Brbackup from DB13 not working

    Dear experts, For the past one week suddenly my Offline backup from DB13 has stopped  working. I havent change anything on my SAP server or Oracle but its not working. First I checked DB13 logs. Last messages it is giving me is like as follows ======

  • Photoshop cs6 lags very badly

    Hi there, I've got Photoshop cs6 13.0.6. x64 and it has turned very slowly, perhaps after I installing Maverics, but now I've installed Yosemite version 10.10.1 The info of MacBook Pro: - 2,4 GHz Intel Core 2 Duo - 8 GB 1067 MHz DDR3 - NVIDIA GeForce