Can't sign into the iTunes Store.

Bought a new computer with Windows 7, installed iTunes today and wanted to log into my Apple account in the iTunes Store but it kept giving me this-
'We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.'
I have no idea what this particular message relates to... network connection? Apple ID problem? I'm not sure. I've tried restarting my computer and simply restarting iTunes itself but it hasn't done anything. Anyway, I'm at a loss as to what I should do now! Any help to offer? I just want to sign into my account to download songs I've purchased, since the music's been wiped from my phone now because I synced it to the new computer.
I don't know if this is needed but my computer is an Alienware X51 R2.
http://www.dell.com/uk/p/alienware-x51-r2/pd

I was having the same issue ... unfortunately my fix may not help you as I am using a mac but I followed an apple support recommendation from this webpage http://support.apple.com/kb/TS1368?viewlocale=en_US&locale=en_US which under the "Troubleshooting on a Mac" said "You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain" I repaired my keychain and miraculously I was able to log in to itunes again. There is also a page link there "trouble shooting for windows" so there could be something there that might help which is equivilent to the mac keychain?  Hope this works for you too!

Similar Messages

  • I can't sign into the itunes store using the 3G network?

    I can't sign into the itunes store using the 3G network?
    I keep getting the error "Can't connect to the iTunes Store"
    This also makes it impossible for me to use itunes match with the 3G network.

    I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

  • TS1424 Can't sign into the iTunes store because of "unknown error", but my password and email is correct

    That's basically it
    I have the right info, but it just says "Unknown Error"
    I can sign into the apple website alright, just not the store

    i think what i did was instead of clicking the little button that has your email to sign into your account, i instead clicked "redeem" on the iTunes store homepage ((cause i wanted to redeem an itunes gift card)) which asked me to sign in, but that time my details worked?? idk but yeah if you try that it might work!

  • Why can't I sign into the iTunes store?

    I've been trying to sign into the iTunes store for months now. Since v10 released, I have been unable to sign into the store, use Genius or any other feature that requires an active store use.
    I can sign in here (obviously) but when I try to sign in IN iTunes, it trys for about 30 seconds, pulls up the review dialogue and then goes back to asking me to sign in before I can review my information.
    Sometimes it pulls up a Welcome page that looks like it's all text without any of the formatting or bells and whistles.
    The fact that this has been going on so long, that I've found LOTS of other users with the same problems and that there is no fix for it annoys me to no end.
    Has anyone, anywhere found a fix or heard anything about this problem being patched? Should I try reverting back to 9.x version of iTunes?

    Try refer to this article to delete SC Info.sidb file:
    http://support.apple.com/kb/TS2363
    Then repair your QuickTime:
    START/CONTROL PANEL/PROGs n FEATURES/highlight QUICKTIME n click REPAIR

  • I can sign into the Itunes Store w/ my apple id and password, but it wouldn't allow me to sign into my billing area with same?

    I can sign into the Itunes store with my apple is and pw, but with that same apple id and password it will not let me sign into the billing area to change my credit card or buy something! argh

    contact itunes support

  • I can't log into the Itunes store,says I need to update my security but the link won't open in Explorer, bad http!

    I can't log into the Itunes store with my Apple ID.Says I need to update my security but the link doesn't work,bad http.Get internet explorer canot connect message.

    Good day Goose253501,
    It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article - 
    Can't connect to the iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • Cant sign into the itunes store. Already verified email and have been signing in for a year.

    so i was trying to redeem a movie today and when i got to itunes and clicked redeem it asked me to sign in and i did and it said this. the apple I.D cannot be used for the itunes store. Can somebody plz help

    I did notice that you said everything you have obtained you've legally bought.  Because if there was anything in there that you didn't buy with your AppleID but WAS purchased with another AppleID this will happen.
    If this is not the case their is a possible issue with your account.  Only reason I say this is because it's happening on both of your computers.  So both of them have the exact same library?  Do you have another computer you can sign into the itunes store that has none of your content on it and if so does it continue to happen?
    Have you tried un-installing and re-installing itunes?  Are you up-to-date on both versions of iTunes?
    If there is an issue with your AppleID you might need to contact Apple and get an RTA sent to SSE(Site Support Engineering) to troubleshoot your account.

  • I am trying to see my iTunes billing history.  I sign into the iTunes Store but where do I go from there?

    I am trying to see my iTunes billing history online.  I sign into the iTunes Store but where do I go from there?

    You can't see your purchased history for the purposes of seeing what a purchase cost, when it took place, etc. on the iPad. You can only do that on a computer in your iTunes account.
    See your purchase history in the iTunes Store

  • Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

    Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

    The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it under your ID. In that case, contact iTunes Support.

  • I can not get into the iTunes store for the past two days.  I can do a search on the music in upper right corner.  However, the screen is white with "iTunes" in the middle when I do. Any suggestions?  Thank you.

    I can not get into the iTunes store for the past two days.  I can do a search on the music in upper right corner and get a drop down list.  However, the screen is then white with "iTunes" in the middle. Any suggestions?  Thank you.

    Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    If your computer has one of the LSPs listed you may have to reset winsock.
    If not, you may want to give this article a shot -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • HT2589 Unable to sign into the iTunes store with my Apple I'd. Please advise.

    Unable to sign into the iTunes store with my Apple I'd. Please advise.

    You're not telling us very much...

  • I can't get into the iTunes store!!!

    In iTunes when I click on the button to take me to iTunes store a message comes up saying 'The item you've requested is not currently available in the UK store' and now I can't get into the iTunes store at all

    I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

  • I can't get into the itunes store.  Computer says change compatibility mode.  I don't have compatibility mode tab.

    I can't get into the itunes store.  Computer is saying to change compatibility mode.  I followed the directions to do this, but I do not have a compatibility mode tab.  Any ideas on what to do.  Does this have anything to do with Google Chrome and Explore, maybe?

    Were you connecting regulary up until a week ago? I have noticed that I have gotten a lot of those messages tonight. May the iTune site is very busy? (a lot of iTunes cards given out today)
    I closed iTunes and then re-opened and it helped. My connections have been intermittent at best tonight.

  • I can't get into the itunes store without downloading itunes 10.3

    I can't get into the itunes store through my itunes because the homepage has the add for updating to itunes 10. I tried to do it, but then realized I don't have the software for it, I need Mac OS 10.5 or higher and I have 10.4. How do I get to the itunes store still, surely I don't have to buy a whole new computer to keep using Itunes? Does anyone know anything about this?

    I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

  • HT203175 I updated to the latest version of iTunes and now I can't go into the iTunes Store.  Every time I try, the program closes.  Any suggestions?

    I updated to the latest version of iTunes and now I can't go into the iTunes Store.  Every time I try, the program closes.  Any suggetions?

    Reading multiple threads here and other sites. Very frustrating without a possible solution in sight so far.

Maybe you are looking for

  • HP Laserjet 1022 and Win7

    Hi All - Hope there's some Win7 print sharing experts here. HP have updated their drivers for Windows 7 (32 & 64bit). I run the desktop with Windows 7 64 bit with the 1022 connected. The laptop runs Windows 7 32 bit. Everything prints fine from the D

  • Can I perform a lookup to verify the value of a variable is contained in another list column?

    I am working in Sharepoint Designer and am trying to figure out how I can set a condition in an approval workflow to only complete a task if the value of a variable is contained in another list column. So if I had a list called A with column A1 and I

  • Project with profit center was not created for entire period

    Hi everybody, I need a help with a problem here. The alert mesage "project with profit center was not created for entire period" was displayed. Then I searched for the creation dates and the profit center was created before the project gets its first

  • PDF-form looses text style on another computer

    I created a PDF-form with text fields using our corporate font. My colleague has to open it in the Preview and insert text into those fields (she has corporate font installed). But while opening and typing the text, she got my text style lost (corpor

  • Mail is Out of Order

    My Mail program has been acting very strange in the past few weeks. Aside from taking forever to go from one email to another, it will randomly shut down, restore emails that I've already deleted and there are about 10 junk emails that have been dele