Can't sync movies from camera

The movie was taken by Canon SD 780 IS. An error message appears: " iPad doesn't support this movie format' and refuses to sync. But on Apple website it says supporting the '.mov' format which used by Canon.

mov is just a container format, and may use any one of several different video and audio codecs. The SD780, from what I read in Canon's specs, uses H.264 for the video which the iPad can support, but uses PCM encoding for the audio which the iPad cannot; the iPad only supports AAC audio compression when used with H.264 or MPEG-4 video. So it appears to be the audio track that's the problem. You'll probably need to convert the movie to use AAC for the audio before it will play on the iPad. You can see the supported audio and video formats here:
http://www.apple.com/ipad/specs/
Hope this helps.

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