Can't uninstall iTunes. "Store View Button" as the issue. What do I do?
I tried to add new music from my computer to my ipod and there was a problem that would not allow it to happen. I decided to uninstall and then reinstall itunes. Problem - I am unable to uninstall the entire program. I have an error that discusses "Store View Button" as the issue and it will not allow me to uninstall iTunes. I can't even reinstall iTunes. It always says there is an error What do I do?
Make sure you signed in with same email address on your Computer, website and Ipad.
To check
Open Creative Cloud App and Click Gear icon on the top Right corner, then open preferences.
Click on accounts.
Also make sure you have enough space in your cloud account
If the email address is same then check.
http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-known-issues.html
Creative Cloud desktop app | Unable to turn-on File sync
Similar Messages
-
Since my Itunes was updated I have had nothing but problems. When I open Itunes, the majority of the time I can not access the itunes store, though I can occasionally. I have good internet connection. I followed Itunes help associated with that and even downloaded the latest version of my graphics card. Then if I close out of Itunes and go back to reopen it will not reopen at all. The only way I can reopen it is by restarting my computer. The other thing is that I have a brand new Ipod touch and Itunes does not recognize it. Help!!! I hate Itunes 11.0!! If I didn't already have 7 Ipods and a song library of 6000, I would walk away from apple right now!!!
Okay for my issue I ended up calling Apple Support and getting a solution! Yahoo! It appears to be working properly without having to go back to the old version of Itunes, as was suggested by someone in this forum. I have Windows 7, and they did suggest to makes sure my Windows 7 was updated, along with my Video Card. The tech had me uninstall Itunes and Reinstall it, however she stressed to me that if it was not uninstalled in the proper order, Itunes still would not work after the re-install.
The proper order to uninstall Itunes from the add or remove programs, is:
1st Itunes
2nd Quicktime
3rd Apple Software Update
4th Apple Mobile Device
5th Bonjour
6th Apple Aplication Support
Following the uninstall I shut the computer off completely for one minute, then powered it back up, and went to www.itunes.com to reinstall the software. Seems to be working now, with my Windows 7, without having to revert back to the old version of itunes. -
I can´t open itunes stores in my ipod touch
I can´t open itunes stores in my ipod touch
Vague.
What have you tried?
What happens?
Error message?
Any info? -
Hi! I hv both 1st ipad& ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.
Just think of the third problem. I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now). I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.
-
I can't access itunes store from my ipod touch
I can't access itunes store from my ipod touch
Vague.
What have you tried?
What happens?
Error message?
Any info? -
I created a apple id but unable to complete during the billng info error says: Contact the itunes store support to complete the transaction
what should i do?Click here and request assistance.
(77318) -
I can't access Itunes Store via my Itunes. When Itunes start, CPU always 100%, I've tried uninstall and reinstall Itunes but it seems to be useless. Please help !!!
I can't access Itunes Store via my Itunes.
Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on? -
Suddenly, I can't have Itunes store and Itunes windows open
I'm using Itunes 9.0.1.8, and often will first open Itunes, and then right-click on the Itunes store button, and select open in new window. Now, when I right-click it immediately switches to Itunes store without offering me the "open in new window" option. Thereafter, I'm stuck in the store, and can't find a way back to my music w/o exiting Itunes. So 2 questions: 1) how do I get back to my music view from Itunes store (I'm sure there's a way), and 2) how do I have store and music open siumltaneously.
I'm XP SP3, btw, and have both 80 Gig Ipod & 30 Gig Iphone 3GS.Looks like we are not alone...... Must be some problem with the software! Hope it can be solved soon!
-
After installing latest version of ITunes, can't access ITunes Store
I've recently downloaded the latest version of Itunes (9.2.1.5) as since doing so I cannot access the ITunes Store. Prior to downloading this laterst version, I had no trouble with access. I've tried deleting the download and re-installing it, and I've tried just reinstalling it to "repair" any damaged or fragmented files. Nothing helps. I've tried rebooting, I've tried closing Itunes and re-opening, and I've tried clicking on Podcasts and then on Itunes Store. Again, nothing helps. The error I get is:
"ITunes could not connect to the Itunes Store. Network Connection timed out."
I ran the diagnostic and my connection to the internet was fine, the only red line failure I got was:
"Secure link to Itunes Store failed."
Everything else was fine. Again, I've never had this problem on this machine with any previous downloads.
I performed the download Saturday evening, so I thought that maybe Itunes Store was off line for maintenance or some other reason. But, at mid-day on Sunday, I'm still having the same issue, so I doubt it is the store. I've tried everything I can find on-line, and the bottom line is, nothing lets me have access to the Store.
In downloading the newer version of Itunes, I wasn't able to access it by opening the Itunes application. When I opened Itunes, I would get the dialogue box asking if I wanted to download the latest version of Itunes. When I clicked on the response to download the latest version, the dialogue box disappeared, but nothing was downloaded. So, I went to the Itunes webpage and downloaded from there.
I was doing other things on the computer while Itunes downloaded the new version, and it could have sat waiting for a response for some time. But, I had an active connection to the internet the whole time, and have not been without access since.
Basically, I'd like to know how to regain access to the Itunes Store with this latest version of Itunes. As a fallback, I'd like to revert back to my latest version that worked fine.
I'd be grateful for any help you can offer.
These are my system specs and the results of the last diagnostic.
Thanks
Microsoft Windows 7 Home Premium Edition (Build 7600)
HP-Pavilion GN553AA-ABA m9040n
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver not found.
Bonjour 2.0.2.0
Current user is not an administrator.
The current local date and time is 2010-08-29 11:22:13.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Description: USB Wireless 802.11 b/g Adaptor
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Description: Intel(R) 82566DC-2 Gigabit Network Connection
Lease Expires: Mon Aug 30 11:04:07 2010
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2010-08-28 19:24:40.
CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: HL-DT-ST DVD-RW GSA-H60L, Rev DC08
Drive is empty.
Device Connectivity Tests **
iPodService 9.2.1.5 is currently running.
iTunesHelper 9.2.1.5 is currently running.
Apple Mobile Device service 3.1.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
LSI 1394 OHCI Compliant Host Controller. Device is working properly.Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
-
Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access the store. Please help.
If you look at the feed, and look at the entry 'The end to an exciting field season in Aulavik National Park' you will see the line:
<pubDateFri, 29 Jul 2011 04:00:00 GMT</pubDate>
You have not closed the 'pubdate' tag - there should be a '>' as the 9th character. Because the tag has been left open, it invalidates everything which follows it, and thus the entire feed. iTunes therefore cannot read it, which is why the Store has not updated. Add the '>' and republish, and all should be well.
It's always worth checking your feed by subscribing manually, from the 'Advanced' menu, or by clicking the 'subscribe free' button on the Store page (both do the same thing) - if you can subscribe to the feed it should be OK. -
Why can't I see my iTunes Store reviews? Are the artists having reviews moderated? It's been a week after writing a review on a few albums I purchased. I can see the reviews I've left when I view the settings in my iTunes account. The problem I'm having is that my vanity requires me knowing if people find my reviews to be helpful or useful - I actually put effort into some of my reviews. It would be nice to see feedback on the more critical reviews rather than seeing nothing but cult-followers of various artists leaving carpet-bomb 5-star reviews. It kinda diminishes the quality and legitimacy of iTune's recommendations as well as how they sort popular artists.
Why can't I see my iTunes Store reviews? Are the artists having reviews moderated? It's been a week after writing a review on a few albums I purchased. I can see the reviews I've left when I view the settings in my iTunes account. The problem I'm having is that my vanity requires me knowing if people find my reviews to be helpful or useful - I actually put effort into some of my reviews. It would be nice to see feedback on the more critical reviews rather than seeing nothing but cult-followers of various artists leaving carpet-bomb 5-star reviews. It kinda diminishes the quality and legitimacy of iTune's recommendations as well as how they sort popular artists.
-
I can't access itunes store on my pc
Since downloading itunes 10.5 update I can not access itunes store on my pc and could before. The status bar stalls halfway. I uninstalled itunes and re-installed it and that didn't help. I use Google Chrome as mysearch engine instead of IE. I even tried avarything using IE and get same results. I even tried the trick of adding to the end of the link for the proxy settings and this didn't work. out of ideas......HELP!
This is what iTunesStoreSupport wrote:
the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself. This article outlines some of the likely culprits:
http://support.apple.com/kb/TS1368
Meanwhile, certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:
- Firewalls
- Web accelerators
- Ad filters
- Virus protection software
If you have any of this kind of software installed on your computer, Franka, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:
itunes.apple.com
ax.itunes.apple.com
Moving on, for assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629
The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows XP
http://support.apple.com/kb/HT1275
Nonetheless, please note that the iTunes Store cannot investigate every user's connection issue. Apple Support Communities are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.info.apple.com/category.jspa?categoryID=149
If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one. -
I cannot connect to the iTunes Store but my wifi is working fine, what else can I try please?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I can't open Itunes store anymore
Hi,
At first, excuse my french !
I can't open Itunes Store.
I Updated my Iphone with the latest IOS 7 and now when I want to start Itunes I can't.
I touch the Icon but nothing happens.
Would you please help me ?
Best regardsHello Calapachaeu,
Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after upgrading to iOS 7.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
Maybe you are looking for
-
Locking of data in R/3 backend (VC 7.1)
Hello, The following scenario: I call an ABAP RFC in VC to get data from R/3 Backend which I want to display and change in a View. After I have changed the data I saved the changes in R/3 backend. Has the locking of the concerned tables/objects in R/
-
Hi Experts, I have created a DC in a Track. Now i want to delete it from the track. i referred to SAP note :864515. However applying SAP note for my DCs it throws the error as "Folder or subtree contains local only files or folders" whereas i can sti
-
I continue to have issues with Outlook 365 and iCloud. I have had no luck getting these programs to work together. I had no issues with Outlook 2010 and iCloud. Any suggestions? Thanks
-
Is 128 gb enough for me?
My first Apple product was an iPod touch 5th gen 16gb, and I really didn't mind the low storage, since I didn't have a rear facing camera I didn't take a lot of high quality pictures. Then about six months later I bought an iPad mini retina (2nd gen)
-
I have paid for the photoshop, but I haven't received the E-mail of its installation. What should I do? or could you please resend the e-mail for me?