Can't update any apps because I don't know my apple account password and I can't recieve the recovery email for some reason., Can't update any apps because I don't know my apple account password and I can't recieve the recovery email for some reason.
I made this account awhile ago, but I just foud some apps I had purchased on my computer so I downloaded them onto my iPad, but they need to be updated and it asks for my prior account information which I do not know. I tried to send a recovery email, but I never recieved it. How can I update my apps or get my password?
I having same problem is there a solution ?
Similar Messages
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I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks (only happens with this app)it asks for the other account's password(which my ex changed by now). I don't understand why this happens when I'm logged into my account and it only happens with that app. Please help, I need to update. :/
Content (apps, music, ibooks, films etc) is tied to the account that originally downloaded it, so if the iBooks app was downloaded using the account that you used to share with your ex then only that account can download updates to it. As it's a free app you could delete it and re-download it under your own account - and then re-download your ibooks into it (or copy the books to your computer's iTunes first via File > Transfer Purchases and then sync them back to the app).
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Hi,
We have just purchased Apple TV and can't connect to Home Sharing. We have wifi, the iPad is updated. I can't find the link on ITunes on the iPad that the tv is telling me to click. I've also tried turning it on via settings then music which seems to be connected. I can view YouTube clicks on the tv, but not an app so I can watch the footy. What am I doing wrong.
Any help would be greatly appreciated,
ThanksMake sure your Apple TV is on the same network as your iPad. The SSID and password of router must be set in your Apple TV.
http://i1224.photobucket.com/albums/ee374/Diavonex/491f4b34c45018abef609c832b0f2 56a_zps0d1c18e7.jpg
Message was edited by: Diavonex -
I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help... I can't pair any device because they can't find whitin themselves.
Wmorlac wrote:
I have the new IPad and can't connect via bluetooth to any of my apple devices...
Correct... See Supported Bluetooth Profiles Here...
http://support.apple.com/kb/HT3647
Suggest you check the User Guides of your Devices to find the Method of what you are trying to do -
I bought the iPhone 4 user and when you are upgrading to the new system ios7 I have a problem activation lock note that I do not know what is the ID Apple and The password because the phone used?
please help my what can i do?
IMEI : 012658006380001Welcome to the Apple community Kobra.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
I use my sisters iTunes to sync only music onto my phone. I have my own apple ID and have it set up in my settings but when there's an update to be done, my sisters apple ID appears and I can't change it. Any ideas?
You may have inadvertently synced an app to your phone that was purchased with her ID. That would trigger a prompt for her ID password when updating. If that's the case, you would need to delete it from your phone.
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Hello, can you tell me what i pay for. Itunes is collecting money form my visa on certain days of the month (for example on 15 september, on 12 september on 1 september etc). I have not downloaded apps for which i have tp pay. Do i have done something wrong or what???
It sounds like you may have subscriptions.
If you want to view your app subscriptions:
From your device's Home screen, tap App Store.
Tap Featured at the bottom of the screen.
Scroll to the bottom of the page.
Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
Tap the View Apple ID button.
Enter your password and tap OK.
From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
You'll then be taken to your App Subscriptions page.
To turn off auto-renewal:
From your Manage App Subscription page, choose an app subscription.
Tap the subscription category for which you want to disable auto-renewal.
Tap On to toggle the switch to Off.
You'll receive a confirmation message; tap Turn Off to confirm your choice.
To turn off auto-renewal on computer:
Launch iTunes on your computer.
Choose Store > Sign In from the iTunes menu.
Enter your Apple ID and password when prompted.
Choose Store > View My Account. You may be asked to re-enter your Apple ID password. Click View Account .
From the Account Information screen, scroll to the bottom of the page to the Settings section.
Click Manage to the right of Subscriptions.
From the Manage Subscription screen click on the subscription that you would like to manage.
On the Edit Subscription screen, you will see the current subscription status and subscription details.
Click the Off radio button to turn off Auto-Renewal.
You will see a confirmation window asking you to confirm.
Click Continue to proceed.
Note: When you turn off auto-renewal, you will no longer continue to be billed for your subscription, however your subscription will continue until it expires. -
in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
stell80 wrote:
in settings and then general i do not have the option of software update...?
That is only present if you have already updated to iOS 5 or later. If you're on iOS 4 you can only update while connected to your computer's iTunes.
stell80 wrote:
How do I know if I am on IOS6
Settings/ General/ About
stell80 wrote:
I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
You can't access iCloud from your iPhone unless you're on iOS 5 or later. Otherwise, refer to this article:
http://support.apple.com/kb/HT4436 -
i have recently updated to ios5 and when restoring apps etc it says my backup needs a password, a password that i cannot for the life of me remember...is there any 'forgotten password' option available for the backup please?
i'm desperately in need as EVERYTHING my life revolvesaround is on therei have recently updated to ios5 and when restoring apps etc it says my backup needs a password, a password that i cannot for the life of me remember...is there any 'forgotten password' option available for the backup please?
i'm desperately in need as EVERYTHING my life revolvesaround is on there -
I can't update IOS 4.3 to the new IOS 5. Or download the latest verison of I Tunes, on my IPad 2. Because I don't have a computer,but i heard Apple suport can help me with setting it up.
Scroll down and see the "Update Your Device Using iTunes" section here:
HT4623
There is no "update icon" in iOS versions earlier than iOS 5.
The update is very large (over 1.2 gigabytes). You need a good internet connection to download it to your computer. Maybe you'll need to take a trip to a city to get a good enough connection. -
Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password.
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Hello, for some strange reason I cannot open any of the apps I have. I have tried turning the ipad on and off and this doesn't work. I can open everything else (videos, camera, etc) just no apps. Can anyone help please?
If it's the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If it's all apps including Apple's then try closing them all completely and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I changed my apple id and password online. The next time I turned on my computer, iCloud popped up asking for a password, but displaying my old apple id. I tried signing in, but I think because it is my old apple id listed it doesnt let me. Anyone have any idea how I can update the iCloud apple id and password to reflect that of my apple id?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?
Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account. -
I just changed my apple ID because I needed to change my e mail account. My new ID updated on all of my devices except for iCloud on my phone. My phone however will not recognize my new Apple ID for iCloud? Any suggestions?
To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the new ID. If you only changed your ID and didn't create an entirely new ID, you can choose Delete from My iPhone when prompted. Your data will download back to your phone when you sign back in.
Save any photo stream photos that you want to keep to your camera roll before deleting the account. Deleting the account deletes the photo stream photos from your phone. -
I have an older Ipod Touch that is (I believe) the third generation because I have no camera on my ipod. I recently changed my Apple ID and password on my Itunes account. But when I try to update my apps or download new software/music my old apple ID comes up and I can't change it. On the itunes store and my settings it shows my new Apple account. How do I stop from my old account from coming up and my new account appearing when I try to download something new?
- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
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