Can't update or uninstall, missing iTunes.msi file

I was trying to use homesharing, got iTunes messed up so that it wouldn't update. Now I can't update or uninstall...Get the message: "the feature you are trying to use is on a network resource that is unaccessable." Problem seems to be that the iTunes.msi file is not accessable?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

  • Has anyone found a quick, permanent solution to the missing iTunes.msi file. It's very frustrating that I can't uninstall or reinstall. I have a new iphone and I'm dead in the water:)

    Has anyone found a quick, permanent solution to the missing iTunes.msi File? I have tried many times to upgrade both itune and quicktime and get the same old error notice. Surely, by now, someone has found out how to get around this mess. Please....

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file.  How do I repair it? I can not remove itunes and start over.

    I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file.  I can not delete ITunes and start over either.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Cannot update or uninstall iTunes due to missing iTunes.msi file

    I am trying to update my itunes 10.4.1.10 to the newest version. However, when I try to update or manually uninstall iTunes I get the following error message. I am logged into the admin account and on a wireless network. I've looked for the iTunes.msi folder in my iTunes folders and program folders but cannot find it. Also using Windows Installer CleanUp Utility is no longer an available option since Microsoft is saying that it damages files as well as fix them. Any ideas on what to do???

    Also using Windows Installer CleanUp Utility is no longer an available option since Microsoft is saying that it damages files as well as fix them.
    Nonetheless, it's the best game in town for this particular kind of trouble. So, just in case, I'll run you through my standard instructions for an itunes.msi variant (just in case).
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    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Can't uninstall iTunes program due to missing itunes.msi file.

    I am having trouble updating my iTunes on my netbook PC. This is the error message I get when trying to unistall iTunes - the feature you are trying to use is on a network resource that is unavailable. Click ok or try again or enter an alternate path to folder containing the installation package iTunes.msi in the box below.

    the feature you are trying to use is on a network resource that is unavailable. Click ok or try again or enter an alternate path to folder containing the installation package iTunes.msi in the box below.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes Update failure, missing iTunes.msi file

    I recently tried to update iTunes and got an error message
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    Go to microsoft website to fix install & Uninstall probkems.  Click Fix-it "Run Now" button.
    http://support.microsoft.com/mats/Program_Install_and_Uninstall

  • Missing "itunes.msi", can't uninstall or reinstall to update

    I can't update to itunes10.5 because I am missing the "itunes.msi" file.  I am not able to uninstall nor re-install itunes.  Furthermore, I can't locate the file anywhere on my system.  How do I fix this?

    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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  • I am missing itunes.msi and can not update my itunes and it will not let me remove and re install.  how do i fix this

    i am missing Itunes.msi on my computer.  it wont let me unistall and re-install - how can i fix this

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
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    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I can't update or uninstall itunes

    i can't update or uninstall itunes. I get error message:the path c:\documents and settings\network service\loval settings\application\data\apple\apple software update\itunes.msi cannot be found. verify that you have acess to this location and try again, or try to find the installation package itunes.msi in a folder from which you can install the product itunes... how do i fix this??

    I read the responses about downloading the windows installer cleanup utility, but that is no longer available on microsoft's website.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Every time i try to update itunes it keep saying " can't find itunes.msi file" so it won't update, what do i do?????

    Can't find itunes.msi file  also bonjour msi file
    ive tried to uninstall itunes /bonjour/apple ect  its says the installation source for tis product is not available. verify it exists,to accessit
    i have  a ipad2 / iphone 4/ and also a ipod and the software on my computer keeps freezing
    can you help
    Pete

    hey ppl
    the problem is tht it half way thorugh the process of update itunes, than a windows come up said couldn't find itunes.msi. i have try looking for it but i can't find it. i don't know what to do???
    thank
    spider1986

  • I can't install or uninstall itunes.  Says the iTunes.msi file is not a valid file.  My iTunes started acting odd after having the Windows XP virus.  I got ride of the virus, but then the repercussion of having it have wrecked havoc.

    An error pops up saying that the file isn't found and then when I link it to the file, the error says it isn't a valid itunes.msi file.  I had iTunes on my PC but it won't work properly so I am trying to re-install or update it.  Neither works.

    So I tried installing it and when I did it stopped at a certain point, giving me a message about "not being able to write to the file C:\ProgramFiles\iTunes\ iTunes.Resources\fr.lproj\ipodsettings.nib\objects.xib"
    problems with language resource files and folders (i believe that's one of the French ones that you're having a problem with) are often produced by disk damage around the areas of the files in question.
    so perhaps let's try running a chkdsk over your C drive. see:
    How to perform disk error checking in Windows XP
    does the chkdsk find/repair any damage? if so, does the uninstall or reinstall go through any better afterwards?

  • Trying to update, but im missing the installation file ITUNES.MSI

    trying to update, but im missing the installation file ITUNES.MSI

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • 7.5 won't install ... 'iTunes.msi' file missing...

    Trying to install the new iTunes 7.5 because I'm getting an iPhone tomorrow and want to have the latest version for the phone (I currently have 7.3). However, it says that the iTunes.msi file is missing...and I can't find it either. I can't upgrade my version of iTunes or even uninstall what I do have right now because I can't find the freaking file. Any ideas as to what I should do?
    Thanks to anyone who can help, it is VERY much appreciated...

    +However, it says that the iTunes.msi file is missing...and I can't find it either. I can't upgrade my version of iTunes or even uninstall what I do have right now because I can't find the freaking file. Any ideas as to what I should do?+
    With a missing iTunes .msi message, try the following procedure.
    First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
    Next, download and install the Windows Installer CleanUp utility.
    Description of the Windows Installer CleanUp Utility
    Use it to clear any existing iTunes and/or QuickTime installation configuration information from the PC. Launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
    Next, we'll manually remove any leftover iTunes or QuickTime program files:
    (1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
    (2) Open the Program Files folder.
    (3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
    (4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
    (5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
    (6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
    (7) Restart your computer.
    Now try another iTunes install. Does it go through properly this time?

  • Unable to update iTunes due to no iTunes.msi file

    I cannot download 21.1 iTunes update as it blocks me due to a lack of the itunes.msi file. I cannot uninstall als due to the lack of this missing file. I am also having a similar problem with Quick Time.

    "MSI" suggests a Microsoft Installer File.
    Are you using a Mac?  Have you somehow brought over something from Windows that should not be on your system?
    Try downloading from http://www.apple.com/itunes/download

  • Error message that I'm missing iTunes.msi.

    I'm trying to download the new version of iTunes and I get the error message that I'm missing iTunes.msi.  I can't uninstall the old version of iTunes; I can't install the new version. I've searched the computer for the file and it's not there.

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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